Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
62
4 Stars
32
3 Stars
24
2 Stars
25
1 Star
85
40%of customers recommend this product.
(
58 out of
146)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
3
Disappointed
on July 10, 2023
Posted by: Lindella
from North Bay, Ontario
[This review was collected as part of a promotion.] I bought this because of the brand name and because it would work with the space constraints that I have
Believing that it would do it all I needed, but it doesn't
There's no lint trap, it doesn't dry fully and it has already required a service call
There's no lint trap, it doesn't dry fully and it has already required a service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , August 4, 2023
Hello Lindella! We are so sorry for the issues you have experienced with your Whirlpool dryer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271466014. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I needed ... !
on October 10, 2023
Posted by: Balyn D
from Adin, CA
[This review was collected as part of a promotion.] I purchased this item about a month ago and, once I understood how it operates, I have come to enjoy its usefulness. A lot of folks have complained about the drying cycle ... that clothes are a bit damp when taken out of the machine. Yep, check that comment but it doesn't bother me. The washer runs on a 110W plug, so the heating capability is a little suppressed. Most dryers require a 220W hook up. My expectations have come to align with the capacity of the machine. If items seem a bit damp, I hang them on door corners or hangers overnight and they dry just fine.
The "lint" that shows up after each wash along and within the door gasket is easily cleaned using a baby wipe. Cleaning the lint trap at the bottom of the machine each week is also no big hassle, and I am almost 70 years old. I live very rural in an old house that was built in 1870. I have not owned a dryer for 30+ years, and usually hung my laundry outside on the clothes line ... even in winter. I was hesitant about drilling a vent hole to accommodate a dryer. This machine did not require any construction or electrical impacts to the original home. So ... I am pleased with this machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Experience
on November 1, 2024
Posted by: Unhappy Oma
from Carbondale, IL
I bought this unit at the end of June. It worked well for a while although it did leave lint everywhere. After two months, the unit would no longer drain, change programs or use the automatic soap dispenser. Whirlpool was called for service. The repair person was unable to fix the unit due to unavailability of parts. I have made numerous calls to both Whirlpool and the authorized repair company. It has now been two months since parts were ordered and still nothing. I am 88 years old and this has become a real hardship for me. I requested a refund from the store where I purchased this unit but was refused due to the fact that Whirlpool would not reimburse them. I have tried to resolve this through your Facebook page but due to my age, I am not able to do this. I want this unit gone and a refund! I DO NOT RECOMMEND THIS PRODUCT.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All in One Washer/Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer/Dryer model/serial number, and reference Case # 617044.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 25, 2025
Posted by: DAN D
from TEXAS
[This review was collected as part of a promotion.] SO FAR SO GOOD, TAKES ALIITLE LONGER THAN EXPECTED FOR THE DRY CYCLE ..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 26, 2025
Posted by: dugwillyums
[This review was collected as part of a promotion.] Happy with the combo unit so far...exactly what I was looking for
Written by a customer while visiting whirlpool.com
Customer Rating
5
Overall we are very pleased with the product...but
on November 30, 2025
Posted by: Ventless in St. Peters
from Saint Peters, MO
[This review was collected as part of a promotion.] We are very happy with the purchase. There are only two of us in the house and the convenience of not having to transfer wet clothes from washer to dry is great. The items washed come out perfect and the drying times with the ventless dryer are very good. The biggest issue we have had is with the user documentation. The instruction sheet has a lot of information but is not written with enough detail that allows you to easily get started. In particular, changing the mode from Load and Go, Wash and Dry, the instructions say to select "How to Wash" but this already defaults to Load and Go and if we had known just reselecting the "How to Wash" to change the mode after a previous load, that would have saved us some time. Other than the learning cure of the setup, we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
QUALITY
on February 12, 2023
Posted by: Birdhouse20
from Idaho
[This review was collected as part of a promotion.] We needed more room in our utility bathroom as it’s an addition to a home built in the 1880s, so the space doesn’t function effortlessly.
My wife and I were skeptical at first on buying a combo washer and dryer because of reviews talking about long drying time.
From our research I can tell you most bad experiences we read about were user error and not the fault of Whirlpool or the appliance quality.
The first thing we washed was a queen size comforter, and it’s poofy. It far exceeded the maximum fill line, and it was completely dry in just under 4 hours (bulky/heavy duty settings).
We love this appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Hassle Free
on February 14, 2023
Posted by: AshB
from Archbold, Ohio
[This review was collected as part of a promotion.] Our company bought this to assist the custodial department in washing their reusable mop and rags. So far it has worked great for our needs and has been relatively easy to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com