Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
39
4 Stars
18
3 Stars
14
2 Stars
16
1 Star
49
41%of customers recommend this product.
(
38 out of
92)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
5
Just what I needed ... !
on October 10, 2023
Posted by: Balyn D
from Adin, CA
[This review was collected as part of a promotion.] I purchased this item about a month ago and, once I understood how it operates, I have come to enjoy its usefulness. A lot of folks have complained about the drying cycle ... that clothes are a bit damp when taken out of the machine. Yep, check that comment but it doesn't bother me. The washer runs on a 110W plug, so the heating capability is a little suppressed. Most dryers require a 220W hook up. My expectations have come to align with the capacity of the machine. If items seem a bit damp, I hang them on door corners or hangers overnight and they dry just fine.
The "lint" that shows up after each wash along and within the door gasket is easily cleaned using a baby wipe. Cleaning the lint trap at the bottom of the machine each week is also no big hassle, and I am almost 70 years old. I live very rural in an old house that was built in 1870. I have not owned a dryer for 30+ years, and usually hung my laundry outside on the clothes line ... even in winter. I was hesitant about drilling a vent hole to accommodate a dryer. This machine did not require any construction or electrical impacts to the original home. So ... I am pleased with this machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The worst thing ever manufactured!
on August 9, 2024
Posted by: Don’t buy
from Washington
This is the worst thing I have eve owed! If you are looking at this , run forest RUN!
It take on avg 9 &1/2 hours to wash and dry a single load of just 4 bath towels and a few hand towels!
It take on avg 9 &1/2 hours to wash and dry a single load of just 4 bath towels and a few hand towels!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576230.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576230.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Experience
on November 1, 2024
Posted by: Unhappy Oma
from Carbondale, IL
I bought this unit at the end of June. It worked well for a while although it did leave lint everywhere. After two months, the unit would no longer drain, change programs or use the automatic soap dispenser. Whirlpool was called for service. The repair person was unable to fix the unit due to unavailability of parts. I have made numerous calls to both Whirlpool and the authorized repair company. It has now been two months since parts were ordered and still nothing. I am 88 years old and this has become a real hardship for me. I requested a refund from the store where I purchased this unit but was refused due to the fact that Whirlpool would not reimburse them. I have tried to resolve this through your Facebook page but due to my age, I am not able to do this. I want this unit gone and a refund! I DO NOT RECOMMEND THIS PRODUCT.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All in One Washer/Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer/Dryer model/serial number, and reference Case # 617044.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
QUALITY
on February 12, 2023
Posted by: Birdhouse20
from Idaho
[This review was collected as part of a promotion.] We needed more room in our utility bathroom as it’s an addition to a home built in the 1880s, so the space doesn’t function effortlessly.
My wife and I were skeptical at first on buying a combo washer and dryer because of reviews talking about long drying time.
From our research I can tell you most bad experiences we read about were user error and not the fault of Whirlpool or the appliance quality.
The first thing we washed was a queen size comforter, and it’s poofy. It far exceeded the maximum fill line, and it was completely dry in just under 4 hours (bulky/heavy duty settings).
We love this appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Hassle Free
on February 14, 2023
Posted by: AshB
from Archbold, Ohio
[This review was collected as part of a promotion.] Our company bought this to assist the custodial department in washing their reusable mop and rags. So far it has worked great for our needs and has been relatively easy to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the size and efficiency of this machine
on February 18, 2023
Posted by: Rogg
from Bradford, Maine
[This review was collected as part of a promotion.] I was ready to go back to separate washer)/dryers after my last combo. I'm so happy I decided to give it one more try. This combo is so great! It's quiet and does the job in a timely manner
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Needs more info
on May 8, 2023
Posted by: Macuser48
from Missouri
[This review was collected as part of a promotion.] The washer is great. However the manual needs more operational info for operating the machine. It’s confusing compared to my other washer dryer combination
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Almost perfect
on June 21, 2023
Posted by: TE2488
from Wisconsin
[This review was collected as part of a promotion.] I am a very busy single mom, I love that I can fill a large container with detergent instead of adding detergent to each load. I love that I can push start and it does the wash and dry consecutively, I love that it fits in my small closet,
I am a little disappointed that my clothes seem to be just a little damp still when the cycle is done. I have been just running a second dry only cycle. So it’s mostly a minor inconvenience.
The only real annoyance is that there is no lint trap. I have pets and so there’s lots of hair. The manual says to wipe the seal after each load. This is a much bigger space and with the texture of the seal, stuff clings to it so it’s harder to wipe, especially the top part that you can’t see, resulting in missed spots and some extra lint on my dry clothes.
The manual could be much more descriptive it’s pretty basic. I am hoping I’m just somehow missing something.
I wouldn’t go back to two separate washers and dryers, but if a model exists with a lint trap and an extra dry time, I would definitely upgrade.
I am a little disappointed that my clothes seem to be just a little damp still when the cycle is done. I have been just running a second dry only cycle. So it’s mostly a minor inconvenience.
The only real annoyance is that there is no lint trap. I have pets and so there’s lots of hair. The manual says to wipe the seal after each load. This is a much bigger space and with the texture of the seal, stuff clings to it so it’s harder to wipe, especially the top part that you can’t see, resulting in missed spots and some extra lint on my dry clothes.
The manual could be much more descriptive it’s pretty basic. I am hoping I’m just somehow missing something.
I wouldn’t go back to two separate washers and dryers, but if a model exists with a lint trap and an extra dry time, I would definitely upgrade.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com