Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
87
39%of customers recommend this product.
(
59 out of
150)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
2
For an all in one it could be better
on February 19, 2023
Posted by: Quinn
from Georgia
[This review was collected as part of a promotion.] We had to have the first one replaced after 3 cycles, the door latch was broken. For a home with a vet assistant and 4 dogs, there was a learning curve on where and how to clean out all the floof in the 2nd one that was delivered. Delivery was a mess with the first one being late, the second one was to be delivered a week later and wasn’t. Then had to wait another week to get the new one. Overall the experience was not a very convenient one nor would we bye an all in one again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 23, 2023
Thank you for sharing your insights with us, Quinn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 265271.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the size and efficiency of this machine
on February 18, 2023
Posted by: Rogg
from Bradford, Maine
[This review was collected as part of a promotion.] I was ready to go back to separate washer)/dryers after my last combo. I'm so happy I decided to give it one more try. This combo is so great! It's quiet and does the job in a timely manner
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!!
on February 18, 2023
Posted by: Karen M
from Warren Ohio
[This review was collected as part of a promotion.] Perfect addition to my small condo. It has great features and does an excellent job. I couldn’t be happier with this purchase!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Hassle Free
on February 14, 2023
Posted by: AshB
from Archbold, Ohio
[This review was collected as part of a promotion.] Our company bought this to assist the custodial department in washing their reusable mop and rags. So far it has worked great for our needs and has been relatively easy to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
QUALITY
on February 12, 2023
Posted by: Birdhouse20
from Idaho
[This review was collected as part of a promotion.] We needed more room in our utility bathroom as it’s an addition to a home built in the 1880s, so the space doesn’t function effortlessly.
My wife and I were skeptical at first on buying a combo washer and dryer because of reviews talking about long drying time.
From our research I can tell you most bad experiences we read about were user error and not the fault of Whirlpool or the appliance quality.
The first thing we washed was a queen size comforter, and it’s poofy. It far exceeded the maximum fill line, and it was completely dry in just under 4 hours (bulky/heavy duty settings).
We love this appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Has some kinks to work out
on January 25, 2023
Posted by: TheRebelVegan
from Windsor, CA
We bought this in October and started using it in December. We have 3 cats and this probably contributes to the washer frequently clogging due to the lint management system. When this happens, you have to drain the basin and the setup for this is not ideal. We can go 4 full loads before we get the error message and have to unclog again.
During the drying cycle, water accumulates in the detergent tray, and then drips down the side of the unit to the floor. Poor design.
Other issue is the control panel sometime is unresponsive and I have to unplug the unit and plug it back in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us,
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good technology with a minor design flaw.
on January 25, 2023
Posted by: Danster707
from Vacaville CA
I have been using this washer/dryer for about a week in my apartment. I purchased it because I have no hook ups and the apartment company charges 2.75 for a wash and 2.75 minimum for 50 min dry.
It works great. It is a great washer, it vibrates a little when on max spin speed but a 50mm/1.96 gap between spaces is code and is more than enough.
That being said, it also drys the clothes but this is not as efficient as a vented dryer. I have put it through its paces and it will wash and dry a cal king comforter heavy weight in about 4.5 hours. It handled a load of socks and underwear above the fill line for drying in about 3 hours. It works for 1 person living alone. I tried washing and dry only instead of wash/dry and the results were damp. If you dry on dry only it spins then drys no matter what but doesnt dry all the way... So the best way is wash and dry.
It works!! Your clothes will be washed and dry. However, there is a slight design flaw with the detergant/softerner dispencer. Steam comes out of the dispencer when it drys. I had a tech come and diagnose it because I thought it was a defect. The hose that puts the detergent into the drum for washing does not have a valve. As a result, you will get some minor condensation/steam coming from the dispencer on the top of the machine. Its not too bad but a design flaw in my opinion. I guess you could block the opening with something when drying but that is optional. It doesnt make my apartment humid or anything.
Finally and again, it works and is a lot less expensive than LG. It is basic and gets the job done with the exeception of the minor flaw I described.
One last thing, you have to clean the rubber seal with something because it doesnt have a lint trap. You can use anything and Whirlpool recommends a specific item but I found clorox disenfecting wipes the cheapest option. About every 2 loads there will be lint all around the seal inside and out. I just use about 2 clorox wipes and it gets most of it and disenfects also.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on January 23, 2023
Posted by: KC Sunshine
from Sidney Ohio
[This review was collected as part of a promotion.] We have been using this washer/dryer combo for about a month. There is a learning curve but so far it’s doing what it should. In the summer I’m going to wish there was a “wash only” cycle.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com