Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
62
4 Stars
32
3 Stars
23
2 Stars
25
1 Star
79
41%of customers recommend this product.
(
58 out of
140)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Lint control failed to heat 3 yrs
on November 6, 2025
Posted by: Nbulg
from Santa Rosa CA
Completely filled inside electronics with lint after 3 years. Stopped heating but had no warning or signal of the machine knowing this.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 835065.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great item
on November 9, 2025
Posted by: Gert
[This review was collected as part of a promotion.] I got this Washer and few Weeks go and I love it
.I am highly recommended this one
.I am highly recommended this one
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for small loads
on November 10, 2025
Posted by: Beef Boss
from Kansas
[This review was collected as part of a promotion.] Works great for my situation. Small infrequent loads, busy schedules with no time to change from washer to dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad investment - do not recommend
on November 25, 2025
Posted by: LeanneW
from Quad Cities, IL
I bought this unit a few months ago to replace my stackable washer dryer unit. I was excited to have something so forward thinking but have been so disappointed. The control panel would have you believe that you can control your laundry, but you can't. You cannot throw a wrinkled sweatshirt in with a wet washcloth and choose steam clean just to get the wrinkles out. You can't do anything but the dry cycle, and that starts with a. 20 minute spin before it even starts to heat. On top of a lack of timed drying or wrinkle free setting, the instructions would have you think that draining the unit and clearing the lint trap is something you only need to do monthly and that it's a very easy process. The first time I did it, the very small short tube was still draining after about an hour because the lint trap was so full that the unit couldn't drain out all of the water. I wound up flooding my floor because the drain is not high up enough off the floor to put anything under it to catch the water. The pedestal they sell for this does not have anything to assist in draining the unit either, and should not even be sold without a drain assist pedestal. Note that when your dry cycle is complete, you need to get your clothes out immediately. If you leave them for any length of time, they will immediately wrinkle, because they are still damp with humidity. Once that humidity sets, you have deep wrinkles that are very hard to get out. The alerts are not audible so you have to babysit the whole process. I wash and dry separately so I can add lint balls and organic dryer sheets to my dry cycle to try to avoid wrinkles, static, and add scent. I clean my machine with tablets once a week as the rubber guard is sticky and difficult to keep clean.
Overall, biding my time to put this in a landfill and get a stackable back in my home.
I will be paying on this unit for probably another year before I can even think about getting something else so please save your money, make a better investment and maybe another washer dryer combo unit by another manufacturer that actually was tested by people who actually do their laundry.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 847774
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stupidest piece of machinery to ever exist
on November 29, 2025
Posted by: Exhausted12345
I’m writing this at 4 in the morning during a 3 hour battle with this thing. I was unfortunately an unassuming victim of whirlpool. I was stuck with this stupid thing because my apartment complex decided to give me the unit with the most incredibly ridiculously designed washer. I don’t care about 2 in 1. But I was forced into this life. This thing constantly has error messages. I have never successfully done a load of laundry where there wasn’t at least 4 hiccups. It averages a time of 7 hours. It has lasted longer. We had to redry our bed sheets for 3 days once. Just resetting over and over. The door randomly locks our clothes in it. We cannot open it. We have to unplug the entire unit, and wait for like 10 minutes, plug it back in and hope to god it works. Ive been complaining about this machine since the day I moved in. It has no upside. The idea of starting your laundry at night and waking up with your work clothes clean and warm is out the window when you have to wake up every two hours to reset it due to an error code. This has been one of the most stressful parts of me and my girlfriends lives the past 6 months. Which says a lot. It’s literally laundry. Take this thing off of the market. Whatever you do, DO NOT BUY THIS. If this is the first and only time you listen to a review, let it be this one. I have to be up for work in 4 hours. I am exhausted. I can’t sit here playing with this MACHINE when it’s ONLY JOB is to do laundry. Here’s to hoping I wake up to the miracle of dry clothes.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 852636
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
This thing improved our lives!
on November 30, 2025
Posted by: Oknerts
[This review was collected as part of a promotion.] We put this in a spare closet in our bedroom. The bathroom was on the other side of the wall so it was very easy to install. In the past we had to lug all of our laundry up and down the janky stairs to the basement. Now we just go a few steps across the bedroom. We are living the dream! It is even so quiet I can sleep while it is running. I love this thing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Learning curve/adjustment period, but overall good
on December 2, 2025
Posted by: sketch2002
[This review was collected as part of a promotion.] This review is for model WFC682CLW. It works pretty well. It does seem like it could use a better lint trapping system, as others have noted. We use a high efficiency powdered detergent. Unfortuantely, you cannot just fill that up and forget about it for a while like you can with liquid detergent. Additionally, the washer has complained for several loads that there is too much suds. It doesn't look like there is so I'm not sure if that's really the issue or something else. That causes it to do more rinse cycles. I think one load, washed and dried took 6 hours, several have taken 5, most take around 4. It is convenient though, throw a load in in the morning, one early evening, and another when you go to bed and it keeps up fairly well with our family of 4.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Takes too long to wash and dry
on December 3, 2025
Posted by: Allen
[This review was collected as part of a promotion.] Information provided with the appliance was very incomplete...had to call for service just to get it running the first time. Normal load takes around 3 hours to wash and dry. Not satisfied with the appliance at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Hello,
Thank you for your review. We regret to hear that your All-In-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 857417
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your All-In-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 857417
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com