Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
5
Just what I needed ... !
on October 10, 2023
Posted by: Balyn D
from Adin, CA
[This review was collected as part of a promotion.] I purchased this item about a month ago and, once I understood how it operates, I have come to enjoy its usefulness. A lot of folks have complained about the drying cycle ... that clothes are a bit damp when taken out of the machine. Yep, check that comment but it doesn't bother me. The washer runs on a 110W plug, so the heating capability is a little suppressed. Most dryers require a 220W hook up. My expectations have come to align with the capacity of the machine. If items seem a bit damp, I hang them on door corners or hangers overnight and they dry just fine.
The "lint" that shows up after each wash along and within the door gasket is easily cleaned using a baby wipe. Cleaning the lint trap at the bottom of the machine each week is also no big hassle, and I am almost 70 years old. I live very rural in an old house that was built in 1870. I have not owned a dryer for 30+ years, and usually hung my laundry outside on the clothes line ... even in winter. I was hesitant about drilling a vent hole to accommodate a dryer. This machine did not require any construction or electrical impacts to the original home. So ... I am pleased with this machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lots of errors, lint catch a joke
on September 18, 2023
Posted by: Unhappy75
from Jamestown
[This review was collected as part of a promotion.] This machine gives me lots of errors and takes roughly 5 hours to wash and dry a small load on the quick cycle. And to clean the lint out, the wipes are unavailable anywhere, so have been using clorox wipes, you would think they could come up with a better way to catch the lint
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 19, 2023
Thank you for sharing your insights with us, Unhappy75. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 397382.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing machine!!!
on September 16, 2023
Posted by: Jamie
from Darien, NY
[This review was collected as part of a promotion.] We looked for months for a washer/dryer combo. We were of course a bit apprehensive about it. I am super thrilled with my appliance.
It takes up so much less space as it is a combo.
It uses a 110 outlet so I didn’t have to get an electrician to install additional wiring. It is also vent free.
You can literally put it almost anywhere.
It takes up so much less space as it is a combo.
It uses a 110 outlet so I didn’t have to get an electrician to install additional wiring. It is also vent free.
You can literally put it almost anywhere.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Used once and then shut off and won't turn back on
on August 31, 2023
Posted by: Rae2
We just received this today after waiting a month to get it. It started running, and then it just shut off and won't turn on. It's completely locked up. We can't take the clothes out of the drum. Nothing is tripped, we plugged something else into the outlet and it worked.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 31, 2023
Thank you for sharing your insights with us, Rae2. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 385134.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Drying takes too long
on August 26, 2023
Posted by: Piya
from Calgary
I have an all-in-one laundry appliance. Washing function is fine but drying takes too long. Half load itself takes 6-7 hours for auto drying. And timed drying function is also not of much use. Clothes remain damp.
No, I would not recommend this to a friend.
Response from whirlpool.comBy ricejr, CA Social Care, August 28, 2023
Hello, Piya! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273114142). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dry only does not work
on July 22, 2023
Posted by: Susan
from evanston, Il
[This review was collected as part of a promotion.] I am very disappointed in "Dry Only" function. Does not work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Susan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360397.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 10, 2023
Posted by: Lindella
from North Bay, Ontario
(This review was collected as part of a promotion.) I bought this because of the brand name and because it would work with the space constraints that I have
Believing that it would do it all I needed, but it doesn't
There's no lint trap, it doesn't dry fully and it has already required a service call
There's no lint trap, it doesn't dry fully and it has already required a service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , August 4, 2023
Hello Lindella! We are so sorry for the issues you have experienced with your Whirlpool dryer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271466014. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simplify a mundane chore
on July 3, 2023
Posted by: Treb
from Iowa
[This review was collected as part of a promotion.] This combo washer/dryer is the slickest thing on the market. It fit Into a small area and doesn't need to be vented. Love it!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com