Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
3
Design flaw or not
on November 27, 2023
Posted by: Renee A
from WA St
[This review was collected as part of a promotion.] There are aspects of this all-in-one washer/dryer I really like and then there's the issues. The good things include all the wahing options, the xl soap dispenser, and the ability to extend the drying time if I'm not around to take the close out right after the dry cycle ends. I love that feature.
As much as I like the drying feature there's a problem with the fact that there's nowhere for the steam to go since it ventless and despite having ventilation in the location of my brand new appliance, condensation builds up around the upper detergent dispenser and drips water along the side of the unit down under the unit, then to the floor. This problem isn't sustainable long term. Because it's new and under warranty, I have a Whirlpool repair business rep coming to see if this issue can be fixed or not. If so, I'm a happy camper, if not it's gotta go. Fingers crossed! I'll update after my appointment.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Load #4 disaster
on November 27, 2023
Posted by: Bob713
from Crestline, Ohio
[This review was collected as part of a promotion.] I bought this product on November 10th and it crapped out on November 20th.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 29, 2023
Thank you for sharing your insights with us, Bob713. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 436896.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Energy efficient!
on November 6, 2023
Posted by: Unknown20
from Shelburne, Nova Scotia
(This review was collected as part of a promotion.) We love this washer/dryer combo. With 2 kids we forget things easily but with this we don’t have to worry about forgetting to switch laundry from the washer to the dryer and it’s super energy efficient!! Only downside is we find it makes the house a little humid.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
All in one
on November 2, 2023
Posted by: Robvan
[This review was collected as part of a promotion.] Very hard to get to filter without water getting all over the floor
Written by a customer while visiting whirlpool.com
Customer Rating
5
All in one
on October 20, 2023
Posted by: Jessec
from Abrams wi
[This review was collected as part of a promotion.] Works good the controls are easy to use
Easy to connect to water and drain and only is 110 power
Easy to connect to water and drain and only is 110 power
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on October 17, 2023
Posted by: Tess
from Las Vegas
[This review was collected as part of a promotion.] This is my second all in one laundry machine and I love that feature, but this one has a reservoir for detergent (you don’t have to put detergent in with every load the machine does it according to which cycle you choose) and for 12 hours after drying, it will tumble to help avoid wrinkles! The laundry machine for this millennium!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
NEEDS A VENT
on October 16, 2023
Posted by: C.C.
from Ohio
[This review was collected as part of a promotion.] If this machine was vented to dry it would work great, however, a heavy load can take six hours to complete and may come out damp. For a working family your lucky if you get one load done a day. I'm returning this appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Hello C.C.,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 412351.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 412351.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
It’s awful doesn’t work!!
on October 12, 2023
Posted by: Noway
from IL
[This review was collected as part of a promotion.] It will wash but want dry You have to trim it on then it won’t turn off time setting doesn’t work
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 13, 2023
Hi Noway,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 411092.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 411092.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com