Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
3
Hard to clean gasket of lint.
on January 26, 2024
Posted by: Didann
[This review was collected as part of a promotion.] I do not like the having to wipe out the gasket with a Clorox wipe to get rid of the lint build up. The lint rolls around and it is hard to pick off the gasket. I have had the all in one for about 2 weeks and I do like how it washes and dries my clothes. There are just 2 of us so I must say that this is not a good family size washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid!
on January 25, 2024
Posted by: Laura
Worst I've ever owned. Error codes, Draining issues, bad design, leaks water all over your floor when you have to clean the tiny trap, takes a very long time to dry. Avoid at all costs.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 31, 2024
Thank you for sharing your insights with us, Laura. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 473297.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
It's a dud
on January 16, 2024
Posted by: grace to you
from Kingston, Ontario
(This review was collected as part of a promotion.) I bought this in November, took delivery December 2, 2023. It didn't work. Finally got a technician a week later and he said it was DOA. Still waiting for a replacement January 16. 2024
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, January 17, 2024
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (277368694). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful product
on January 7, 2024
Posted by: kSandra
[This review was collected as part of a promotion.] I'm very happy with my all in one washer and dryer. My favorite feature is not having to remember to switch the load so it doesn't mildew.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on December 14, 2023
Posted by: Joanna
[This review was collected as part of a promotion.] I purchased this unit to replace an LG washer dryer combo. I am very disappointed with the new Whirlpool pool. It is much more difficult to do the regular draining maintenance. It is also loud.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 18, 2023
Hello Joanna,
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #449220.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #449220.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fluffing towels
on December 6, 2023
Posted by: Bash
(This review was collected as part of a promotion.) There is no feature to dry clothes that have been dried on a clothesline. Example - fluffing towels after drying outside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Would be a great feature if it would have worked
on December 5, 2023
Posted by: Grumpy Old Marine76
[This review was collected as part of a promotion.] Haven't been able to use it as it would not work. Displaying FL LO. It started for awhile and then the FL LO displayed and was left with wet towels. Had to remove the towels and hand wring them to hang up and dry. Called Support Services on that day and they informed me that I would receive a call for someone to come and check out the problem. Today I made another call and they now tell me that I should get a call sometime soon. I'm ready to just have they take it back and eighter give me a replacement and make sure it works, or a refund on the washer/dryer and the 3 year warranty I paid for. At this point I would not tell anyone about purchasing this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Thank you for sharing your insights with us, Grumpy Old Marine76. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 442853.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 28, 2023
Posted by: Brooksie
[This review was collected as part of a promotion.] I had a laundry room built upstairs because I was afraid my wife may fall down the cellar stairs. I saw the ad for this machine so I bought one for my wife and she loves it.
Written by a customer while visiting whirlpool.com