Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
39
4 Stars
18
3 Stars
14
2 Stars
16
1 Star
49
41%of customers recommend this product.
(
38 out of
92)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Dry only does not work
on July 22, 2023
Posted by: Susan
from evanston, Il
[This review was collected as part of a promotion.] I am very disappointed in "Dry Only" function. Does not work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Susan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360397.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
NEEDS A VENT
on October 16, 2023
Posted by: C.C.
from Ohio
[This review was collected as part of a promotion.] If this machine was vented to dry it would work great, however, a heavy load can take six hours to complete and may come out damp. For a working family your lucky if you get one load done a day. I'm returning this appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Hello C.C.,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 412351.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 412351.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Would be a great feature if it would have worked
on December 5, 2023
Posted by: Grumpy Old Marine76
[This review was collected as part of a promotion.] Haven't been able to use it as it would not work. Displaying FL LO. It started for awhile and then the FL LO displayed and was left with wet towels. Had to remove the towels and hand wring them to hang up and dry. Called Support Services on that day and they informed me that I would receive a call for someone to come and check out the problem. Today I made another call and they now tell me that I should get a call sometime soon. I'm ready to just have they take it back and eighter give me a replacement and make sure it works, or a refund on the washer/dryer and the 3 year warranty I paid for. At this point I would not tell anyone about purchasing this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Thank you for sharing your insights with us, Grumpy Old Marine76. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 442853.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid at All Costs
on March 3, 2024
Posted by: Kozz
Bought this over a year ago to save space in our laundry room. Possibly the worst decision I've ever made. I really tried to like this product. It does, indeed, save space; however, it fails in almost every other aspect as an appliance.
The biggest issue I have is that after 2-3 runs (4 max, but sometimes even just after 1 run) I have to drain the machine because the filter gets clogged and it can't drain itself; this in itself is annoying, but becomes a huge chore because 1) there is no built in drain pan and 2) the drain spout IS TOO SHORT TO REACH a bowl or external drain pan, so I have to stick a straw into the drain spout to make it reach. Seriously? Who designed this? This was enough to give 1 star by itself, and there's no way to come back from such a frustrating design flaw.
The second issue I have is the drying feature. I knew it's ventless, so I expected it to take longer to dry and I was okay with this. I fill the machine below the "optimal drying fill line" and the clothes still come out very damp after 4-6 hours in a single run. The amount of time it takes to dry, in combination with the size of the machine, makes it very easy to fall behind on laundry, especially if it's 2+ people.
Third issue is the clothes just don't smell good after coming out of the machine. I have tried the scent beads and they help, but it absolutely does not compare to a traditional dryer where you can use dryer sheets.
Fourth issue is the lint trap being the rubber ring that the door sits in. This thing is very difficult to clean and wipe lint off of, and it must be done between every cycle. Even though I do wipe it SPOTLESS between each run, the lint filter (see first issue I listed) STILL GETS CLOGGED extremely quickly. Why am I wasting my time cleaning the lint trap if it's just all gonna end up in the filter anyway?
Last issue is, honestly, the barrel size is just too small when you factor in the "optimal drying fill line". The line sits at a little over half of the barrel size, so you're actually working with under half of a barrel instead of 3/4 of the barrel.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 5, 2024
Thank you for sharing your insights with us, Kozz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 495549.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
A lemon
on June 15, 2024
Posted by: ThisMachine sucks !
[This review was collected as part of a promotion.] Beautiful on the outside but I don’t recommend. The most horrible appliance I have ever encountered. Very dissatisfied
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 18, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 551443.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!!
on February 18, 2023
Posted by: Karen M
from Warren Ohio
[This review was collected as part of a promotion.] Perfect addition to my small condo. It has great features and does an excellent job. I couldn’t be happier with this purchase!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 10, 2023
Posted by: Lindella
from North Bay, Ontario
[This review was collected as part of a promotion.] I bought this because of the brand name and because it would work with the space constraints that I have
Believing that it would do it all I needed, but it doesn't
There's no lint trap, it doesn't dry fully and it has already required a service call
There's no lint trap, it doesn't dry fully and it has already required a service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , August 4, 2023
Hello Lindella! We are so sorry for the issues you have experienced with your Whirlpool dryer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271466014. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lots of errors, lint catch a joke
on September 18, 2023
Posted by: Unhappy75
from Jamestown
[This review was collected as part of a promotion.] This machine gives me lots of errors and takes roughly 5 hours to wash and dry a small load on the quick cycle. And to clean the lint out, the wipes are unavailable anywhere, so have been using clorox wipes, you would think they could come up with a better way to catch the lint
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 19, 2023
Thank you for sharing your insights with us, Unhappy75. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 397382.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com