Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
57
4 Stars
31
3 Stars
24
2 Stars
22
1 Star
75
41%of customers recommend this product.
(
54 out of
133)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
5
Best invention ever!!!
on February 12, 2025
Posted by: Lelee824
[This review was collected as part of a promotion.] I love my all in one washer/dryer!!! It is so convenient…I just put the clothes in and go to sleep and by the time I’m awake the clothes are clean smell good and dry…no need to go drown and switch out the loads it’s all set by the time I get down there…best invention ever!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst machine ever!
on February 19, 2025
Posted by: Shannon
from Perth Andover, NB
[This review was collected as part of a promotion.] I wish I could return it. This unit is nowhere near as good as advertised! Extremely disappointed and sick to my stomach that we spent so much money on this machine. The drain filter in the front is extremely difficult to get to, it has to be cleaned every third load or the machine doesn’t work. Loads take an obscene amount of time. We have done about 15 loads and haven’t had a dry load yet! Clothes are always damp. I honestly absolutely hate it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 20, 2025
Hello Shannon! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #681816 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 28, 2025
Posted by: Dell
[This review was collected as part of a promotion.] I am 87 yrs old, and I had a laundry up and down ,, I could not get the clothes out of the dryer because I am too short! My new washer and dryer does both and we have it on a stand, so it is easy for me to get the clothes in an out,because it is my height! I love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on March 3, 2025
Posted by: Machine
from Lawrence Kansas
[This review was collected as part of a promotion.] I bought this a couple weeks ago for work. It is nice to be able to wash and dry the laundry all in one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great disappointment
on March 8, 2025
Posted by: Vivian
from Macomb, Michigan
[This review was collected as part of a promotion.] Not as I hoped. You must put very small load in order to get clean & dry. Each load takes 3-4 hours to wash. Then will need to place in my other dryer to finish. It takes days now to do my laundry. Not a time saver at all machine also locks , difficult to clean filter & difficult to open door at times.Great disappointment!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst thing ever
on March 19, 2025
Posted by: Jayy
I hate this thing with my entire soul. I don't think it's even sold anymore but I had to come on here and speak my mind. It's just so bad. Good luck ever drying your clothes. Good luck even getting a spin cycle out of this thing. It spins for about 30 seconds and then just starts aimlessly tumbling whatever's in there, or, god forbid, just SITTING there doing nothing. I hate this thing. Shame on you Whirlpool for creating this monstrosity and letting it enter my life.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696166.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696166.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 23, 2025
Posted by: Bill
[This review was collected as part of a promotion.] Purchased a little over a week ago we were unable to see a floor model but our choice over other manufacturers was Whirlpool. Once we were able to figure out how it worked with the assistance of Wickford appliance technician Paul. We were good. The learning curve to this unit was very frustrating on Whirlpools part. The manual is confusing and not throughly explained for the sub setting like ‘wash and go’ (does that dry?) not explained well in the information provided
A call to the chat application was of no use, response was I needed an electrician to install a 220 outlet when I initially provided the model number. No video’s available for this model that I could find they all were models with different screen and dial options. The guide was confusing as well. I would strongly suggest that you offer a video tutorial on how the unit works. We are pretty good at figuring basic technological stuff out but this experience was very frustrating. The product itself is great and we are very happy with it. Like the fact it provides both wash and dry in one unit also purchased the pedestal as well and find that convenient
A call to the chat application was of no use, response was I needed an electrician to install a 220 outlet when I initially provided the model number. No video’s available for this model that I could find they all were models with different screen and dial options. The guide was confusing as well. I would strongly suggest that you offer a video tutorial on how the unit works. We are pretty good at figuring basic technological stuff out but this experience was very frustrating. The product itself is great and we are very happy with it. Like the fact it provides both wash and dry in one unit also purchased the pedestal as well and find that convenient
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 24, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] I purchased this a month ago and I’m so glad I did. I purchased it for my mom so she didn’t have to go into the basement to wash her clothes she loves it, she says it washes and dries the clothes great.
Written by a customer while visiting whirlpool.com