Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
3
No Instructions or Support
on September 21, 2024
Posted by: JOEB
from Kokomo, Indiana 46902
[This review was collected as part of a promotion.] Instruction Book and anything online is terrible!
Small loads and machine sometimes still dosent dry.
Maint. No suggestions or what to do
Small loads and machine sometimes still dosent dry.
Maint. No suggestions or what to do
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Save your money!
on September 18, 2024
Posted by: Lorigo
The worst appliance I’ve ever owned. It will literally take you hours to wash/dry a load. No ability to multitask your laundry. It’s going back.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 19, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #595388.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #595388.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
It wouldn't dry my cloths.
on September 16, 2024
Posted by: nana
from INDIANA
[This review was collected as part of a promotion.] I bought this and thought it would be the best thing ever. It didn't live up to my expectation.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 594105.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Who thought that filter up?
on September 11, 2024
Posted by: Lynda
[This review was collected as part of a promotion.] I like the ability to wash and dry in one unit. What I don’t like is the filter part of it. Whoever designed this was not thinking of an older person. You have to get on the floor and work at getting the drawer open and then try and get the water out without it getting all over your floor. Someone was not thinking. I am also confused on how may loads i can do until i have to empty the filter and get the excess water out. The owner’s manual doesn’t help much either
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
How did this appliance get approved for sale?
on September 7, 2024
Posted by: Mama Marjo
The concept behind having a single machine to wash and dryer appealed to us as part of a home reno that we recently completed where laundry space became limited. Add that we have/had whirlpool appliances and this purchase was an easy one. That's where the easy ended. This machine does not dry properly after taking four hours to wash and "dry" one small load. Forget washing sheets or towels. As well, it is a pain to clean out the bottom filter as even following the instructions you will have water all over the floor. We now only use this appliance's quick wash function on sunny days when we can dry the load on the clothesline which should be fun come winter as we are in Northern Canada.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 9, 2024
Hello Mama Marjo ! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #589448 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
5
Trust the process with this combo, it works great.
on August 26, 2024
Posted by: Faiths
[This review was collected as part of a promotion.] I have used the all-in-one washer dryer comb for years. I needed to get a new one and this is my first Whirlpool one. Having had over a decade of experience with the combo. Many people will say, "it doesn't dry" or "it takes too long to dry" I say to them, be patient and sometimes, all your clothes need is a good shake when you take them out, and the steam will come right off that makes your garments feel wet. My clothes come out fresh and dry.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Washer/dryer combo not drying
on August 10, 2024
Posted by: Unhappy customer
[This review was collected as part of a promotion.] I bought this in July 20, 2024. Did not dry, calked whirlpool they sent technician, decided it was heating element. Had it them replace it, after they left did a load of laundry same thing no drying. Called again and they are sending another technician. It is August 10 and still not able to do laundry 😡😡
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576377.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576377.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Convient, just set it and cone back to fold !
on August 10, 2024
Posted by: Deb57
from Astoria, NY
[This review was collected as part of a promotion.] I absolutely love my whirlpool 2-in-1 combo washer/dryer. I previously owned a GE washer which I got used and it lasted me 14 years. Never had the luxury of a dryer and this model is really worth its weight!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com