Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
5
My beautiful and efficient washer/dryer combo
on November 6, 2024
Posted by: Afajr2000
[This review was collected as part of a promotion.] I bought this combo washer and dryer all in one and this was the best appliance I’ve ever had!! So silent and quiet , efficient and beautiful as well!! I really recommend!!!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I gave it two stars because the washing machine is
on November 3, 2024
Posted by: Don65
[This review was collected as part of a promotion.] Heating element went out and the first 2 1/2 months
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All in One Washer/Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer/Dryer model/serial number, and reference Case # 618386.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Experience
on November 1, 2024
Posted by: Unhappy Oma
from Carbondale, IL
I bought this unit at the end of June. It worked well for a while although it did leave lint everywhere. After two months, the unit would no longer drain, change programs or use the automatic soap dispenser. Whirlpool was called for service. The repair person was unable to fix the unit due to unavailability of parts. I have made numerous calls to both Whirlpool and the authorized repair company. It has now been two months since parts were ordered and still nothing. I am 88 years old and this has become a real hardship for me. I requested a refund from the store where I purchased this unit but was refused due to the fact that Whirlpool would not reimburse them. I have tried to resolve this through your Facebook page but due to my age, I am not able to do this. I want this unit gone and a refund! I DO NOT RECOMMEND THIS PRODUCT.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All in One Washer/Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer/Dryer model/serial number, and reference Case # 617044.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Good for small spaces
on October 26, 2024
Posted by: Terri
from Cortez, CO
[This review was collected as part of a promotion.] The hose to drain the washer prior to cleaning it out is so short it lets water out all over the floor, and it's hard to reach the drain plug to clean it out . Getting into the area they are at is also a bit of a chore due to the design of the drawer. You can expect a load of clothes to take a couple of hours at the least and up to four if they are heavy or a fuller load. The Load-and-Go feature is useless since the fabric softener dispenser is not included or available for sale anywhere. Vents into your house so it warms it up - a lot. Spins out during drying. Would not recommend unless like me you have limited space and don't want to use 220 to power your dryer. It does get your clothes clean, but takes forever to dry them.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 28, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #614160.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #614160.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 24, 2024
Posted by: Mike
from Orlando, Fl
[This review was collected as part of a promotion.] It washes great. However, it will not dry clothes. When I tried to set it for wash and dry, nothing happened.
When I tried to use dry only, it wouldn't work.
When I tried to use dry only, it wouldn't work.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
easy to use
on October 24, 2024
Posted by: will
from Chatham Ontario
(This review was collected as part of a promotion.) Works good and A very quit machine Can Fit In A very Small Space
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 21, 2024
Posted by: Birdup1
[This review was collected as part of a promotion.] I love this unit. It's a good size. I love the fact that when I forget to wash my clothes, I can just wash them and they will be dry in the morning. No need to get up in the middle of the night to put them in the dryer. I love it so much I might buy another one.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor instructions
on October 12, 2024
Posted by: jack1938
[This review was collected as part of a promotion.] As a genera contractor for fifty years and have bought hundreds of thousand of Whirlpool products, this has been a big dissapoinment. Very hard to operate.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 15, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #607290.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #607290.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com