Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
39
4 Stars
18
3 Stars
14
2 Stars
16
1 Star
49
41%of customers recommend this product.
(
38 out of
92)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Worst thing ever
on March 19, 2025
Posted by: Jayy
I hate this thing with my entire soul. I don't think it's even sold anymore but I had to come on here and speak my mind. It's just so bad. Good luck ever drying your clothes. Good luck even getting a spin cycle out of this thing. It spins for about 30 seconds and then just starts aimlessly tumbling whatever's in there, or, god forbid, just SITTING there doing nothing. I hate this thing. Shame on you Whirlpool for creating this monstrosity and letting it enter my life.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696166.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696166.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 23, 2025
Posted by: Bill
[This review was collected as part of a promotion.] Purchased a little over a week ago we were unable to see a floor model but our choice over other manufacturers was Whirlpool. Once we were able to figure out how it worked with the assistance of Wickford appliance technician Paul. We were good. The learning curve to this unit was very frustrating on Whirlpools part. The manual is confusing and not throughly explained for the sub setting like ‘wash and go’ (does that dry?) not explained well in the information provided
A call to the chat application was of no use, response was I needed an electrician to install a 220 outlet when I initially provided the model number. No video’s available for this model that I could find they all were models with different screen and dial options. The guide was confusing as well. I would strongly suggest that you offer a video tutorial on how the unit works. We are pretty good at figuring basic technological stuff out but this experience was very frustrating. The product itself is great and we are very happy with it. Like the fact it provides both wash and dry in one unit also purchased the pedestal as well and find that convenient
A call to the chat application was of no use, response was I needed an electrician to install a 220 outlet when I initially provided the model number. No video’s available for this model that I could find they all were models with different screen and dial options. The guide was confusing as well. I would strongly suggest that you offer a video tutorial on how the unit works. We are pretty good at figuring basic technological stuff out but this experience was very frustrating. The product itself is great and we are very happy with it. Like the fact it provides both wash and dry in one unit also purchased the pedestal as well and find that convenient
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 24, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] I purchased this a month ago and I’m so glad I did. I purchased it for my mom so she didn’t have to go into the basement to wash her clothes she loves it, she says it washes and dries the clothes great.
Written by a customer while visiting whirlpool.com
Customer Rating
1
poor excuse
on March 31, 2025
Posted by: vaughnie
from south bend indiana
Don't buy this. So many quirks to get this thing to actually work. Has locked itself on me twice. Less than a year old
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 702611.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Great in theory but sucks in practice
on April 18, 2025
Posted by: Denise
from Harrold SD
Purchased this unit and unable to get the wash and dry light to work or the dry only to work. Unable to talk to anyone on how this works and manual is worthless. Would really like a tutorial and did find one on the website for whirlpool but my machine does not do what she was able to do.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 710634.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Would like to see a better manual
on April 22, 2025
Posted by: just me
from Gothenburg, NE
[This review was collected as part of a promotion.] Have used it 3 times, first 2 great, third didn't do what I wanted it to, I needed to start just the dry because clothes weren't dry, never could get it to work
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
takes to long and dry doesn't have any controls
on April 24, 2025
Posted by: SG65
[This review was collected as part of a promotion.] I bought this about a month ago and I hate it, if I could return it I would
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2025
Hello,
Thank you for your review. We regret to hear that your All-In-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #713141.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All-In-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #713141.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall not bad, Pretty good actually.
on April 25, 2025
Posted by: Kirk
from Wyoming, IL
[This review was collected as part of a promotion.] This was a new venture to me as traditional washer pairs do not fit in my old laundry room. I'm pleasantly surprised at how well it does at drying clothes. The only time anything is damp is if it gets caught up in another piece of the laundry. I don't need to do anymore laundry than I would have before in a standard washer.
I have yet to have a load run 3.5 hours like the instruction sheet reads, but I do wish the paperwork had contained a list of the codes that can come up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com