Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
4
Pros and Cons, generally does a good job
on January 4, 2025
Posted by: Katie
[This review was collected as part of a promotion.] Replaced my old reliable washer and dryer because I needed the space. I researched the all-in-ones and this one was given great ratings. It has taken some getting used to, but I like the convenience and the space-saving. Figureing out the dry only took some time and it's mostly trial and error right now. My suggestions to others buying this machine and others like it: small loads, check the drain filter in the bottom of the machine FREQUENTLY, after each wash if you are washing something with a lot of lint or pet hair and put towels down in around the drain plug when you take it out because it leaks on the floor. Wipe out the lint around the door frequently. The extra humidity and heat is a bonus for the house in the winter. Not so sure how this will work in the summer. My loads don't take 5 or 6 hours, they take about 2 and it's nice to come home from work with a load washed and dried and not musty and stinky in the washer. It seems like a very well-built appliance. Too bad no colors. I miss my red machines :-(
[This review was collected as part of a promotion.] This unit is great in theory but in practicality it is absolute garbage!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 2, 2025
Hello, Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #649878. We’re looking forward to hearing from you. Marie Q
I wish I could give this zero stars… it does not dry!!! Brand new unit. I am sooo disappointed i. This unit. I put one sheet and one pillowcase in there and it takes six hours to dry and it’s still damp.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Hello, We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421v982T and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424v982n or Instagram http://spr.ly/6425v982X. When responding please include your contact information and reference Case # 649445. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I have did two loads of clothes so far. We had to run water lines a sewer line and electric line to a first floor closet so it is nice to have a ventless dryer first time. I do like it so far.
[This review was collected as part of a promotion.] We thought we would try this all in one but it just didn’t work. Without a vent doing a full load of laundry took about 4 hours. I think this would work in place of a small stackable used by a single person in a small apartment. Just didn’t stand up to the needs of a four person household. There’s also is no place for lint to be collected. After each load there was a whole bunch of lint on the rubber door seal. Unit was completely off balance even after leveling the feet. Returned the unit.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 2, 2025
Hello, We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649264. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] It does not dry. It is noisier than advertised. We have tried different types of loads but all come out wet So it is not what we expected from the Whirlpool product! Very disappointed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 26, 2024
Hello, We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420vOoxA and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6421vOox7 or Instagram http://spr.ly/6422vOoxC. When responding please include your contact information and reference Case # 645381. We’re looking forward to hearing from you. Marie Q