Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
87
39%of customers recommend this product.
(
59 out of
150)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
poor excuse
on March 31, 2025
Posted by: vaughnie
from south bend indiana
Don't buy this. So many quirks to get this thing to actually work. Has locked itself on me twice. Less than a year old
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 702611.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 24, 2025
Posted by: Lisa
(This review was collected as part of a promotion.) I purchased this a month ago and I’m so glad I did. I purchased it for my mom so she didn’t have to go into the basement to wash her clothes she loves it, she says it washes and dries the clothes great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 23, 2025
Posted by: Bill
[This review was collected as part of a promotion.] Purchased a little over a week ago we were unable to see a floor model but our choice over other manufacturers was Whirlpool. Once we were able to figure out how it worked with the assistance of Wickford appliance technician Paul. We were good. The learning curve to this unit was very frustrating on Whirlpools part. The manual is confusing and not throughly explained for the sub setting like ‘wash and go’ (does that dry?) not explained well in the information provided
A call to the chat application was of no use, response was I needed an electrician to install a 220 outlet when I initially provided the model number. No video’s available for this model that I could find they all were models with different screen and dial options. The guide was confusing as well. I would strongly suggest that you offer a video tutorial on how the unit works. We are pretty good at figuring basic technological stuff out but this experience was very frustrating. The product itself is great and we are very happy with it. Like the fact it provides both wash and dry in one unit also purchased the pedestal as well and find that convenient
A call to the chat application was of no use, response was I needed an electrician to install a 220 outlet when I initially provided the model number. No video’s available for this model that I could find they all were models with different screen and dial options. The guide was confusing as well. I would strongly suggest that you offer a video tutorial on how the unit works. We are pretty good at figuring basic technological stuff out but this experience was very frustrating. The product itself is great and we are very happy with it. Like the fact it provides both wash and dry in one unit also purchased the pedestal as well and find that convenient
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst thing ever
on March 19, 2025
Posted by: Jayy
I hate this thing with my entire soul. I don't think it's even sold anymore but I had to come on here and speak my mind. It's just so bad. Good luck ever drying your clothes. Good luck even getting a spin cycle out of this thing. It spins for about 30 seconds and then just starts aimlessly tumbling whatever's in there, or, god forbid, just SITTING there doing nothing. I hate this thing. Shame on you Whirlpool for creating this monstrosity and letting it enter my life.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696166.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696166.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great disappointment
on March 8, 2025
Posted by: Vivian
from Macomb, Michigan
[This review was collected as part of a promotion.] Not as I hoped. You must put very small load in order to get clean & dry. Each load takes 3-4 hours to wash. Then will need to place in my other dryer to finish. It takes days now to do my laundry. Not a time saver at all machine also locks , difficult to clean filter & difficult to open door at times.Great disappointment!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so great
on March 4, 2025
Posted by: Heather1990
[This review was collected as part of a promotion.] Washes well does not dry well the drum will not even be half full and you have to run the dryer 2 times for it to dry the clothes. It is currently not working after only being 3 months old. I have been waiting over a week for them to find someone to fix it so my family of 5 have been having to go to the laundry mat for washing
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 11, 2025
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 689139.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 689139.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on March 3, 2025
Posted by: Machine
from Lawrence Kansas
[This review was collected as part of a promotion.] I bought this a couple weeks ago for work. It is nice to be able to wash and dry the laundry all in one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 28, 2025
Posted by: Dell
[This review was collected as part of a promotion.] I am 87 yrs old, and I had a laundry up and down ,, I could not get the clothes out of the dryer because I am too short! My new washer and dryer does both and we have it on a stand, so it is easy for me to get the clothes in an out,because it is my height! I love it!
Written by a customer while visiting whirlpool.com