Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
55
4 Stars
29
3 Stars
23
2 Stars
21
1 Star
69
42%of customers recommend this product.
(
52 out of
125)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Horrible.
on March 10, 2024
Posted by: JM22024
Highly recommend avoiding this. Drying takes forever and there is so much lint inside the machine after each use. We have to do the full cycle and a cycle of just drying to just get a completed load of laundry done. They say to clean the filter once a month and it has already been clogged after a week's use. When you go to clean the filter a pool of water will gush all over your floor. Even if it's drained properly after use and try to do standard maintenance, there is still water coming out from the bottom. I never write a review on products and I am very adaptable to most products, but this product shouldn't even be offered on the market.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 14, 2024
Thank you for sharing your insights with us, JM22024. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 499810.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor instructions
on October 12, 2024
Posted by: jack1938
[This review was collected as part of a promotion.] As a genera contractor for fifty years and have bought hundreds of thousand of Whirlpool products, this has been a big dissapoinment. Very hard to operate.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 15, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #607290.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #607290.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
WHY DID I PURCHACE THIS??????
on September 15, 2025
Posted by: JBrowning 0stars
from Ohio
I bought this combo August 8th. There seems to always bee an error code. It takes foooorrrrever to dry. It will stay at 16 minutes for hours. It will lock and give an error code. Recently the door doesn't latch. Every time you change the lint catcher it floods the house.
I called to get service and they scheduled me with a company but they will not honor my appointment set by whirlpool so now im out of a washer/dryer for almost 2 weeks before someone can get to it. They will tell you to not speak when you are explaining circumstances. Over all it has been a terrible experience. It is not returnable after 15 days. Im stuck with this appliance with never ending issues. Ive had it for less than 60 days. PLEASE DO YOURSELF A FAVOR AND STEER CLEAR OF THIS APPLIANCE. You will regret this purchace!!!!!!! Its almost like a cruel joke. 2 in 1 more like 1/2 trying to be 1. if you have a bulky item ...for example a dog bed. IT WILL TAKE 4 HR IF NOTHING GOES WRONG. MAYBEE 2 DAYS. I would be embarrassed to have my name on this washing machine. Whirlpool.... what were you thinking????
Falser advertising, False promises, False hope. I would give it ZERO STARS IF I COULD. 1500 with tax.... id rather wash my clothes by hand and hang dry... takes the same amount of time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798798.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798798.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Power button
on August 31, 2022
Posted by: Lame
from Surf City, NC
[This review was collected as part of a promotion.] Power button Didn’t even turn on. There is a flaw in it that if you hit the control lock 3 seconds, the power button locks as do all the control panels. Our lock button didn’t turn off so it would not allow you to turn on the power button.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hey Lame, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Time and life saver
on April 20, 2024
Posted by: Tpritchard
from Farmersville, Illinois
[This review was collected as part of a promotion.] Purchased a month ago. No more worrying to take clothes and transfer!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
It wouldn't dry my cloths.
on September 16, 2024
Posted by: nana
from INDIANA
[This review was collected as part of a promotion.] I bought this and thought it would be the best thing ever. It didn't live up to my expectation.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 594105.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
My beautiful and efficient washer/dryer combo
on November 6, 2024
Posted by: Afajr2000
[This review was collected as part of a promotion.] I bought this combo washer and dryer all in one and this was the best appliance I’ve ever had!! So silent and quiet , efficient and beautiful as well!! I really recommend!!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on February 8, 2025
Posted by: Anni
[This review was collected as part of a promotion.] This machine is not for me
It’s awful
I hate it
Wish I never bought it
It’s awful
I hate it
Wish I never bought it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 10, 2025
Hello,
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671957.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All In One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671957.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com