Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
4
Overall not bad, Pretty good actually.
on April 25, 2025
Posted by: Kirk
from Wyoming, IL
[This review was collected as part of a promotion.] This was a new venture to me as traditional washer pairs do not fit in my old laundry room. I'm pleasantly surprised at how well it does at drying clothes. The only time anything is damp is if it gets caught up in another piece of the laundry. I don't need to do anymore laundry than I would have before in a standard washer.
I have yet to have a load run 3.5 hours like the instruction sheet reads, but I do wish the paperwork had contained a list of the codes that can come up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
takes to long and dry doesn't have any controls
on April 24, 2025
Posted by: SG65
[This review was collected as part of a promotion.] I bought this about a month ago and I hate it, if I could return it I would
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2025
Hello,
Thank you for your review. We regret to hear that your All-In-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #713141.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All-In-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #713141.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Would like to see a better manual
on April 22, 2025
Posted by: just me
from Gothenburg, NE
[This review was collected as part of a promotion.] Have used it 3 times, first 2 great, third didn't do what I wanted it to, I needed to start just the dry because clothes weren't dry, never could get it to work
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Great in theory but sucks in practice
on April 18, 2025
Posted by: Denise
from Harrold SD
Purchased this unit and unable to get the wash and dry light to work or the dry only to work. Unable to talk to anyone on how this works and manual is worthless. Would really like a tutorial and did find one on the website for whirlpool but my machine does not do what she was able to do.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 710634.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple to operate. Great features.
on April 4, 2025
Posted by: charles52
[This review was collected as part of a promotion.] I bought this to put in remodeled laundry. It works and looks great!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so Great
on April 1, 2025
Posted by: Washer/Dryer
[This review was collected as part of a promotion.] I bought this a few weeks ago and so far am not very happy with it. The buyers manual is pretty useless and trying to get help on how to use my new machine has been a nightmare. There is really no human I have been able to speak with and the online chat is a joke. I am going to try again but so far I would have a hard time recommending this product.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook http://spr.ly/6420FwOy0 or Instagram http://spr.ly/6421FwOyF. When responding please include your contact information and reference case #703015.
For your convenience, we have included a link to the Quick Start Guide and Owners Manual:
http://spr.ly/6422FwOy2
http://spr.ly/6423FwOyN
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook http://spr.ly/6420FwOy0 or Instagram http://spr.ly/6421FwOyF. When responding please include your contact information and reference case #703015.
For your convenience, we have included a link to the Quick Start Guide and Owners Manual:
http://spr.ly/6422FwOy2
http://spr.ly/6423FwOyN
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Superb product if you level set your expectations.
on March 31, 2025
Posted by: laundry is my therapy
from Saint Joseph, Michigan
I really like this all-in-one. I have two dual action agitator washers, an impeller and this front load all-in-one. A common concern is lint collection around the bellows when using the drying cycle since the unit doesn't have a separate lint filter. Even though there is some lint build up, I don't notice it on my clothes. With some all-in-ones that have a lint filter, there have been a lot of concerns with the filters not trapping all the lint and allowing it to build up on condenser coils. With this unit, the lint is washed down the drain so I don't have to worry about less effective drying. You do have to set your expectations for any all-in-one unit. They will take longer to dry than a normal vented dryer. But the cost savings can be immense. One thing many people don't take into account is the air you vent through your dryer to outside has to be replaced from inside your house. So you are spending extra money reconditioning air coming back into your house only to push it back out again.
I like being able to "set it and forget it" until a load is done. For my use, this is a wonderful product.
This unit has so many features - load and go detergent dispenser, heated wash, sanitize feature and a dryer. But with all these features, I find it frustrating the one thing left off of the unit was a delay timer to start your unit several hours later. If this unit had this feature, the product would have been a 5 out of 5 for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
poor excuse
on March 31, 2025
Posted by: vaughnie
from south bend indiana
Don't buy this. So many quirks to get this thing to actually work. Has locked itself on me twice. Less than a year old
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 702611.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com