Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
57
4 Stars
31
3 Stars
24
2 Stars
22
1 Star
75
41%of customers recommend this product.
(
54 out of
133)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
5
Overall we are very pleased with the product...but
on November 30, 2025
Posted by: Ventless in St. Peters
from Saint Peters, MO
[This review was collected as part of a promotion.] We are very happy with the purchase. There are only two of us in the house and the convenience of not having to transfer wet clothes from washer to dry is great. The items washed come out perfect and the drying times with the ventless dryer are very good. The biggest issue we have had is with the user documentation. The instruction sheet has a lot of information but is not written with enough detail that allows you to easily get started. In particular, changing the mode from Load and Go, Wash and Dry, the instructions say to select "How to Wash" but this already defaults to Load and Go and if we had known just reselecting the "How to Wash" to change the mode after a previous load, that would have saved us some time. Other than the learning cure of the setup, we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Has some kinks to work out
on January 25, 2023
Posted by: TheRebelVegan
from Windsor, CA
We bought this in October and started using it in December. We have 3 cats and this probably contributes to the washer frequently clogging due to the lint management system. When this happens, you have to drain the basin and the setup for this is not ideal. We can go 4 full loads before we get the error message and have to unclog again.
During the drying cycle, water accumulates in the detergent tray, and then drips down the side of the unit to the floor. Poor design.
Other issue is the control panel sometime is unresponsive and I have to unplug the unit and plug it back in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us,
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ongoing Crap
on December 3, 2022
Posted by: Idon'tcare
from So IL
[This review was collected as part of a promotion.] Purchased online 10/04. Delivered 1104. My 4th repair attempt since delivery, 12/05. I paid for & was delivered a damaged unit & all Whirlpool wants to do is keep sending repair guys. I have to use vacation days every time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 6, 2022
Thank you for sharing your insights with us, Idon'tcare. It's hard for us to hear that you had a negative experience with your All-in-one Washer/ Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/642738MnL or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Machine, do not get your hopes up!
on March 21, 2023
Posted by: Porter
from Dayton, OH
This is a great idea on paper and would be great. But the product does not live up to a standard washer and dryer. It takes 8-10 hours to go through an entire cycle. There is no way to do a quick dry like a normal dryer. It consistently throws error codes. The hose to drain the unit is about 4 inches long and doesn't reach out of the machine. You have to take the load-and-go drawer completely out to drain it and to clean out the wet lint. You also have to clean the ring around the opening so that your clothes do not get lint on them when coming out. For most loads, we need to run a full wash/dry cycle, then put it through again for another two dry cycles. If you don't do that, then it stays damp and gross. I really wish this spent more time at the drawing board. I cannot even return it now. It was supposed to make improve our life at home, but it hasn't. The maintenance has made is much more complex. I hope it is recalled because this does not live up to Whirlpool's standard of producing high-quality products for all customers. Do not buy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 22, 2023
Thank you for sharing your insights with us, Porter. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 286333.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great feature's & capacity
on November 26, 2022
Posted by: Karen
from Mn.
I love my combo washer dryer But they need a (better lint management system) too much lint build up on door gasket and hard to remove. Otherwise does a great job.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it
on April 3, 2023
Posted by: John Lingle
from Omaha NE
[This review was collected as part of a promotion.] Overall I am extremely happy with the unit. I had read other reviews complaining about the sound and the time it takes to wash and dry. All hogwash, it’s extremely quiet and the time it takes to wash and dry is comparable to two units timeline for completion. My only complaint is the venting of the air in the back of the unit. They really need to offer a ventilation system that hook up to some sort of containment unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I want a refund
on March 27, 2023
Posted by: M el
from Florida
[This review was collected as part of a promotion.] This washer and dryer unit had me thinking I made a great investment but I was wrong. I'm having problems after problems that the problems and I just bought it.. It's taking more than 3 hours to wash my clothes and dry them and it giving me errors and errors and errors I'm fed up with it and I want my money back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 29, 2023
Thank you for sharing your insights with us, M el. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 290342.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy
on December 11, 2022
Posted by: Nell
from Va.
[This review was collected as part of a promotion.] This is the best washer dryer for older people. Especially if their washer and dryer us in the basement
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com