Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
39
4 Stars
18
3 Stars
14
2 Stars
16
1 Star
49
41%of customers recommend this product.
(
38 out of
92)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
It's a con - NOT a condensing dryer.
on June 12, 2024
Posted by: RockwoodON
I bought this unit 2 weeks ago, but it is being returned. The dryer actually vents through the front draw and is NOT a condensing unit. The closet is running with condensation on the walls, it pumps out so much humidity. Very disappointing. What a dishonest and incorrect description for this washer/dryer. Criminal really.
Response from whirlpool.comBy Whirlpool Team, Social Care, June 13, 2024
Hello, RockwoodON! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@whirlpool.com with your model and serial number, phone number, and case #550435. We look forward to hearing from you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
2
For an all in one it could be better
on February 19, 2023
Posted by: Quinn
from Georgia
[This review was collected as part of a promotion.] We had to have the first one replaced after 3 cycles, the door latch was broken. For a home with a vet assistant and 4 dogs, there was a learning curve on where and how to clean out all the floof in the 2nd one that was delivered. Delivery was a mess with the first one being late, the second one was to be delivered a week later and wasn’t. Then had to wait another week to get the new one. Overall the experience was not a very convenient one nor would we bye an all in one again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 23, 2023
Thank you for sharing your insights with us, Quinn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 265271.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Great concept poor design
on March 8, 2023
Posted by: Sheamus
from Lake Erie
[This review was collected as part of a promotion.] Takes over 3.5 hours to complete a half load. Gives off a lot of moisture (more then expected).
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great for what I need but...
on March 14, 2023
Posted by: ScooterGrl
from Los Angeles
[This review was collected as part of a promotion.] I bought my combo washer/dryer 6 weeks ago. It washes well and dries mediocre, which I was generally prepared for. My stepmom's condensation dryer from another brand is far superior. Alas. Finally, the manual is poor and makes figuring out cycles confusing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great new way to do laundry
on November 4, 2022
Posted by: NJfamily
from Clifton, NJ
We are a family of 4 and needed a solution to free up our weekends from hours of laundry. When our washer went Kaput our neighbor recommended we try this machine. You will love this machine by maximizing it benefits and that means improving the old fashioned laundry procedure No more Saturday laundry day staying home waiting to change loads from washer to dryer. We load a wash/dry before we leave for work and return home to a clean dry load fresh due to the stay fresh option. Load a wash/dry before going to bed and wake up to clean dry clothes. Have a day full of chores and soccer games to attend.. no problem load a go and come hope to yep you got it clean dry clothes. Clothes come clean and dry every time. We have noticed a savings in electric cost by avoiding using our 220 volt electric dryer. Machine is super quiet and large. Just be sure not to over fill it if you want good drying results. Totally recommend this product
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 24, 2024
Posted by: Chuck
[This review was collected as part of a promotion.] Half of the loads of laundry are still damp after cycle and sometimes the close don't even smell fresh after wash. I would say 50% of the time I have to wash loads twice. Thinking about returning and getting traditional washer and dryer
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2024
Thank you for sharing your insights with us, Chuck. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 507130.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good all in one, good size
on October 31, 2022
Posted by: NKAKP
[This review was collected as part of a promotion.] takes a while to dry, but uses less energy and the size is good. If you're ok with that this is an excellent dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on January 23, 2023
Posted by: KC Sunshine
from Sidney Ohio
[This review was collected as part of a promotion.] We have been using this washer/dryer combo for about a month. There is a learning curve but so far it’s doing what it should. In the summer I’m going to wish there was a “wash only” cycle.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com