Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
on June 2, 2025
Posted by: Rick
I bought this machine and can’t get it to go from load and go to wash and dry probably just simple buttons to push but after going back to the store and 2 hours on hold they are sending someone to check it out in 2 or 3 weeks not happy at all
Response from whirlpool.comBy Branded Team, Consumer Care, June 3, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 733014
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 733014
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
It does all the work
on May 31, 2025
Posted by: Keny
[This review was collected as part of a promotion.] I love this item, but still figuring out the settings
Written by a customer while visiting whirlpool.com
Customer Rating
3
Dryer feature needs work
on May 30, 2025
Posted by: ScienceTest8675309
from Oregon
[This review was collected as part of a promotion.] I see what so many others are saying: the washing cycle is great. The dryer will take time figuring out. Getting damp load after 3 hrs is not ideal. This will be a science experiment: how many towels I can wash at-a-time to get a dry load in a reasonable amount of time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on May 29, 2025
Posted by: Sadownerofawasher
(This review was collected as part of a promotion.) This was a disappointing purchase, steam pours out of the detergent tray, and makes the entire house humid every time the dryer turns on despite it being advertised as “ventless” even though it has a vent. There is no lint trap so lint sticks to the door seal and your clothes. Called whirlpool to have a repair tech come out who told me nothing was wrong with it. The store I bought it from wouldn’t take it back and neither will Whirlpool, so I am now stuck with it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, June 4, 2025
Hello! We are so sorry we have let you down. Whirlpool takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@Whirlpool.com with your model and serial number, phone number, and case # (291298945). We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
3
on May 25, 2025
Posted by: Sandy
from Atascadero, CA
[This review was collected as part of a promotion.] I was not warned that some features like dry only would be blocked. When I use the towel option it doesn’t dry them. If I knew this I would have purchased the model that included these features
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just What We Wanted!
on May 23, 2025
Posted by: jetts
[This review was collected as part of a promotion.] After the first day with a learning curve behind of us, we have found the washer/dryer has turned out to be exactly what we wanted. Set it and forget it; love it!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on May 21, 2025
Posted by: Loc on key
[This review was collected as part of a promotion.] Need tech service it's suck on loc can't get it to wash or dry
Response from whirlpool.comBy Branded Team, Consumer Care, May 23, 2025
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 726814
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on May 16, 2025
Posted by: 602B
[This review was collected as part of a promotion.] Getting used to the controls now and the instruction manual is a little confusing to me. There is no dryer vent so that leaves all the lint on the rubber seal to wipe off. Does save time going in to the dryer mode.
Written by a customer while visiting whirlpool.com