Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
62
4 Stars
32
3 Stars
23
2 Stars
25
1 Star
79
41%of customers recommend this product.
(
58 out of
140)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Do not waist your money!
on November 5, 2025
Posted by: Unhappy customer!!!!!!
from butler indiana
I have had the washer dryer combo for 2 weeks. My first wash I chose the clean the washer setting. It flooded my laundry room. Each time I do any setting besides the 'normal' setting (bulky, washer clean, speed wash, etc.) it leaks out of the laundry soap dispenser at the top of the machine, despite selecting the load and go setting where it is pulling from the load and go tank at the bottom. I also have to clean the lint out after each wash or else it stops part way through the cycle and stops, then forces me to do it with all that water behind it, flooding my laundry room again. Each time that I clean the drain, I try to get all the water out first with the hose. It never gets all the water out, no matter how long I sit there and try to get it to drain. It holds so much water in it, no matter how little lint there is in it. When I open the drain cap thing, water floods out at me. No container can catch it or towel stop it. It goes all over my floor. I hate this washing machine and a waist of my money. I have been trying to get scheduled for service and it is a nightmare. By the time I get this done, I will have to fix my drywall and flooring. I am so upset and frustrated by this whole situation. As a mom of 4, about to be 5, I need to have a washing machine that works. I bought this to make my life easier, but this has been the complete opposite. If I could rate it at a 0/10 I would.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 834608.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement for Duet Washer
on November 21, 2025
Posted by: Annie 164
from Brooklyn NY
[This review was collected as part of a promotion.] I like the machine. It has wash and dry feature, which is convenient for some situations, but the drying time is long. I use our stand alone Fuet dryer for most loads. I do love the larger capacity and many times I use Quick Wash/Towels and the wash cycle is 15 minutes. My clothing is generally lightly soiled, and I am satisfied with the result. My only complaint is that it doesn’t spin out as effectively as the previous Duet washer. It results in shorter wash but longer drying time. We are a five unit coop and everyone is happy with the machine. Some owners use the Wash and Dry feature, especially those on higher floors, saving a trip up and down the stairs to the basement.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Run away from this ridiculous machine
on December 28, 2025
Posted by: Un washable Un dryable
These washer/dryer all in one unit are horrible! Do not buy, if they start it takes 4 to 6 hours for 1 tiny load and the clothes are still wet! I promise you youll end up at a laundry mat, it sounds to good to be true "all in one" well thats because IT IS! I cant even give it 1 star.but i had to so can submit this review.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello,
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 890217
We’re looking forward to hearing from you.
Kari V.
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 890217
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s just what we needed.
on January 12, 2026
Posted by: DrBeat
from Hudson WI
[This review was collected as part of a promotion.] It’s the perfect machine for our needs. Easy installation and smooth operation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Has some kinks to work out
on January 25, 2023
Posted by: TheRebelVegan
from Windsor, CA
We bought this in October and started using it in December. We have 3 cats and this probably contributes to the washer frequently clogging due to the lint management system. When this happens, you have to drain the basin and the setup for this is not ideal. We can go 4 full loads before we get the error message and have to unclog again.
During the drying cycle, water accumulates in the detergent tray, and then drips down the side of the unit to the floor. Poor design.
Other issue is the control panel sometime is unresponsive and I have to unplug the unit and plug it back in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us,
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Machine, do not get your hopes up!
on March 21, 2023
Posted by: Porter
from Dayton, OH
This is a great idea on paper and would be great. But the product does not live up to a standard washer and dryer. It takes 8-10 hours to go through an entire cycle. There is no way to do a quick dry like a normal dryer. It consistently throws error codes. The hose to drain the unit is about 4 inches long and doesn't reach out of the machine. You have to take the load-and-go drawer completely out to drain it and to clean out the wet lint. You also have to clean the ring around the opening so that your clothes do not get lint on them when coming out. For most loads, we need to run a full wash/dry cycle, then put it through again for another two dry cycles. If you don't do that, then it stays damp and gross. I really wish this spent more time at the drawing board. I cannot even return it now. It was supposed to make improve our life at home, but it hasn't. The maintenance has made is much more complex. I hope it is recalled because this does not live up to Whirlpool's standard of producing high-quality products for all customers. Do not buy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 22, 2023
Thank you for sharing your insights with us, Porter. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 286333.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great feature's & capacity
on November 26, 2022
Posted by: Karen
from Mn.
I love my combo washer dryer But they need a (better lint management system) too much lint build up on door gasket and hard to remove. Otherwise does a great job.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it
on April 3, 2023
Posted by: John Lingle
from Omaha NE
[This review was collected as part of a promotion.] Overall I am extremely happy with the unit. I had read other reviews complaining about the sound and the time it takes to wash and dry. All hogwash, it’s extremely quiet and the time it takes to wash and dry is comparable to two units timeline for completion. My only complaint is the venting of the air in the back of the unit. They really need to offer a ventilation system that hook up to some sort of containment unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com