Customer reviews from PMD Beauty
PMD Beauty - Wave Pro - London Fog - London Fog
Average customer rating
4.5 out of 5
4.5
(160 Reviews)
Open Ratings Snapshot
Rating breakdown 160 reviews
5 Stars
106
4 Stars
33
3 Stars
13
2 Stars
4
1 Star
4
50%of customers recommend this product. 
(
2 out of 4
)
Best Buy Privacy Policy
Customer Reviews for PMD Beauty - Wave Pro - London Fog - London Fog
Customer Rating
5 out of 5
5
Amazing
on June 24, 2023
Posted by: Martha A.
I am started using this wave pro, I have noticed really works as described taking out dead skin
Response from PMD BeautyBy July 3, 2023
Yes...it is great for dead skin--and not as aggressive as other treatments.
Written by a customer while visiting PMD Beauty
Customer Rating
5 out of 5
5
This tool is miraculous
on June 19, 2023
Posted by: ELVINA.Djimal
I like the elegant design
This tool is miraculous. It extracts dirt, oil
My skin was so smooth and clear after using.
Response from PMD BeautyBy August 3, 2023
Thank you for sharing!
Written by a customer while visiting PMD Beauty
Customer Rating
4 out of 5
4
Good
on June 18, 2023
Posted by: Britney H.
I really like the lift feature and the extraction mode. Gentle way to remove blackheads
Response from PMD BeautyBy August 3, 2023
Love it!
Written by a customer while visiting PMD Beauty
Customer Rating
5 out of 5
5
Amazing for oil congestion & pimples
on April 25, 2023
Posted by: Meghan V.
I have a lot of oil congestion so I started using this to clear out my pores and it's AMAZING how you can just watch it work. I also used it on my husbands whiteheads and it was so satisfying because it really cleanly extracted it. It left no inflammation, no irritation like when you use your fingers to pop a pimple. I love using this!
Response from PMD BeautyBy Customer ServiceOctober 25, 2024
We're thrilled to hear that the PMD Wave Pro has made such a positive impact on your skin and that it works so effectively for both you and your husband. It's great to know that you appreciate the gentle extraction without irritation.
Written by a customer while visiting PMD Beauty
Customer Rating
3 out of 5
3
Rottenn directions
on May 29, 2024
Posted by: Margaret B.
Verified Purchase:Yes
Instructions are woefully inadequate to learn proper usage. Flip it over? Which side/direction?
Response from PMD BeautyBy Customer ServiceJune 7, 2024
Thank you for this input. We are working on getting better instructions for each of the modes. Please watch for an email from PMD Beauty with additional information on use. Additionally, if you go to the PMD website for the Wave Pro you will find step-by-step instructions when you scroll down the page. https://pmdbeauty.com/products/pmd-wave-pro
Written by a customer while visiting PMD Beauty
Customer Rating
4 out of 5
4
Tighter, Brighter Skin But Lacking Instruction
on September 26, 2024
Posted by: SJ
Gender:Female
Verified Purchase:Yes
So far I love this product. I have only been using it a few weeks, but my pores appear to be a little smaller, and my skin feels a little tighter after using it. The only reason I did not give this 5 stars is the lack of instruction. I wish there were videos on the website, that show you exactly how to use the product. The small pictures that come in the box dont give enough information.
I would recommend this to a friend!
Response from PMD BeautyBy Customer ServiceSeptember 27, 2024
We appreciate your input and will pass this along to our team. There are videos on the website that provide step-by-step instructions for each of the three modes. These can be found under the "How to Use" section on the Wave Pro page located further down the page.
Written by a customer while visiting PMD Beauty
Customer Rating
3 out of 5
3
It’s just okay, not great
on December 21, 2024
Posted by: Kristin
from Idaho
Gender:Female
Verified Purchase:Yes
It’s just “okay”. Does it get stuff out of pores? Mostly yes. But you have push super hard. I was expecting it to easily glide acrossed your face while vibrating to get the junk out. That’s not the case. You REALLY have to push down to get anything out. Not worth the money in my opinion. Might as well go old school and squeeze with your fingers with how hard you have to push. I wouldn’t buy this again if given the choice.
No, I would not recommend this to a friend.
Response from PMD BeautyBy Customer ServiceDecember 27, 2024
We're sorry to hear that the PMD Wave Pro didn’t fully meet your expectations. We understand that it’s important for the device to glide easily across the skin, and we appreciate your input on this. For the best results with the Wave Pro, we recommend using it on a slightly wet face and applying a hydrating gel or serum. This will help it glide more smoothly and enhance its effectiveness in removing impurities. For an even better experience, we suggest pairing the Wave Pro with the PMD SilkSteam Pro or any type of steamer. The SilkSteam helps prepare your skin by opening up pores, making it easier for the Wave Pro to work its magic. We hope these tips improve your experience. If you have any further questions or need guidance, feel free to reach out.
Written by a customer while visiting PMD Beauty
Customer Rating
5 out of 5
5
Wonderful At-Home Spa Treatment
on February 15, 2025
Posted by: JJ
from Las Vegas, Nevada
Gender:Female
Verified Purchase:Yes
I love my wave pro! My skin feels amazing and I feel so pampered ☺️
I would recommend this to a friend!
Response from PMD BeautyBy Customer ServiceFebruary 19, 2025
"Yay, we're so happy to hear you're loving the PMD Wave Pro! It’s awesome that your skin feels amazing and that you’re feeling pampered—exactly what we want! Thanks for sharing, and enjoy your skincare routine!
Written by a customer while visiting PMD Beauty
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