Customer reviews from PMD Beauty
PMD Beauty - Wave Pro - London Fog
Average customer rating
4.4
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
106
4 Stars
33
3 Stars
14
2 Stars
4
1 Star
4
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for PMD Beauty - Wave Pro - London Fog
Customer Rating
2
not for me
on March 25, 2024
Posted by: hotsytotsy
[This review was collected as part of a promotion.] As a Beauty Editor I hope to write a positive review for all products and tools that come my way. Unfortunately I don't have high marks for PMD's Wave Pro. I think the biggest issue for me is that I have a "vibrating skin spatula" device that I really like. So I am comparing it to that one and the results it gives. Perhaps if you are not comparing it to another tool you would have much better feelings on it. I did like that it seemed gentle and non irritating to my skin. It does get a lot of the poor clogging oil and "stuff" out of your pores. The sonic vibrations didn't seem to do much lifting. The spatula did not seem to be sharp or strong enough to get to each pore and work with one swipe. I tried the Extract Mode and that did not seem to do anything. Overall this will not hurt your skin and it is a nice pampering option, it just isn't a must have for me.
Response from PMD BeautyBy Customer Service, June 19, 2024
Thank you for highlighting the pluses and minuses for you with the PMD Wave Pro. We love hearing that you did find it gentle to your skin.
Written by a customer while visiting PMD Beauty
Customer Rating
4
Blackheads reduced
on March 25, 2024
Posted by: enthusiast1668
[This review was collected as part of a promotion.] I have very oily skin and lots of black heads. I used the wave tool on my nose first. The information packet said the extract mode I safe to use once a week. It's good they mentioned that so I wouldn't overdo it. The tool vibrates so it helps loosen the blackheads. However, it is not a miracle worker. I had to press down more to get my stubborn deep blackheads and whiteheads to the surface. I noticed broken vessels from pressing too hard. It was uncomfortable, and even painful to do on my cheeks. People with sensitive skin should use caution and refrain from pressing too hard. It collected the oil on my T-zone very well. I did not have much trouble there or pain. The application that helps infuse skincare is nice, but have to keep using it to see any change in my skin. I do think it reminds me to do my skincare more. The lift mode felt odd at first because it was like a clicking and a small tug, nothing hurt, just took a minute to get use to. I'm not sure if it is doing anything. Just like the skincare infusion, I have to keep using it to see major improvement. Overall, I like this product and will use it in my daily night time routine. It will keep me in the habit of taking care of my skin.
Response from PMD BeautyBy Customer Service, October 22, 2024
We’re glad you’re finding the Infuse and Lift modes to be beneficial, even if you need to keep using them for noticeable changes. Thank you for committing to a nighttime routine with the Wave Pro! We hope it continues to encourage you in your skincare journey.
Written by a customer while visiting PMD Beauty
Customer Rating
5
PMD Wave Pro
on March 25, 2024
Posted by: findinggratus
[This review was collected as part of a promotion.] I've seen these all over socials and when I got my hands on one I was excited to see the beautiful bits that would come up from my pores! I used this on a day when I knew I had extra layers of skincare and beauty on my face, like makeup and spf. I started with an oil-based cleanser to help remove any excess product on my face, then my second cleanser after that I went straight in. I felt a little tingle in the areas of use and the pulses are not too bad. I recommend using the product a lot softer on the skin to avoid any skin tears, I got a little too excited with pressure. Try also to be sure you dry any excess water on your face, the skin should be damp only. Other than that I highly recommend giving this a try for those who experience loads of pore-clogging also and GREAT at-home spa gift!
Response from PMD BeautyBy Customer Service, October 24, 2024
We’re so glad to hear you’re excited about the PMD Wave Pro and that it’s making a positive impact on your skincare routine. It’s great to know you see it as a fantastic at-home spa gift too! We appreciate your recommendation and can’t wait for you to enjoy even more skincare adventures with the Wave Pro!
Written by a customer while visiting PMD Beauty
Posted by: Kathy C.
Verified Purchase:Yes
I’m not sure if it really is doing anything. Needs to be constantly charged or there isn’t enough power to use the tool.
Response from PMD BeautyBy Customer Service, June 13, 2024
We are so sorry the Wave Pro wasn't maintaining a charge as you expected. We appreciate that we were allowed to get this right with you by shipping a new Wave Pro out!
Written by a customer while visiting PMD Beauty
Posted by: Anna P.
Verified Purchase:Yes
Not sure if I got a faulty one; the Wave Pro worked dreamy the few times it worked. I have used it 5-6 times total for extractions which is about once a month. It will no longer turn on at all. I have attempted charging it multiple times, trying to turn it on while plugged in and it won’t turn on at all. I read this was an issue in reviews before buying but assumed that there are always a few bad batches. Unfortunately either I got one of those faulty ones or the motors in these aren’t made well at all. This would have had a 5 star review if it hadn’t stopped working out of the blue after using for a short period. Hope PMD gets the kinks worked out.
Response from PMD BeautyBy Customer Service, June 13, 2024
The Wave Pro should definitely be working and charging. If this is not happening, we would be happy to work with you to get one that does work properly.
Written by a customer while visiting PMD Beauty
Posted by: Anonymous
from Utah
Gender:Female
Verified Purchase:Yes
Its not made very well! Its made with cheap material!
No, I would not recommend this to a friend.
Response from PMD BeautyBy Customer Service, August 27, 2024
We are so sorry your experience with the Wave Pro was not what you expected. The silicone on our Wave Pro is the same type of hygenic silicone that is on our Clean products. The blade for the Wave Pro is made of surgical steel so that it can be cleaned with soap and water, or a sanitizing wipe, and it won't rust.
Written by a customer while visiting PMD Beauty
Customer Rating
4
Tighter, Brighter Skin But Lacking Instruction
on September 26, 2024
Posted by: SJ
Gender:Female
Verified Purchase:Yes
So far I love this product. I have only been using it a few weeks, but my pores appear to be a little smaller, and my skin feels a little tighter after using it. The only reason I did not give this 5 stars is the lack of instruction. I wish there were videos on the website, that show you exactly how to use the product. The small pictures that come in the box dont give enough information.
I would recommend this to a friend!
Response from PMD BeautyBy Customer Service, September 27, 2024
We appreciate your input and will pass this along to our team. There are videos on the website that provide step-by-step instructions for each of the three modes. These can be found under the "How to Use" section on the Wave Pro page located further down the page.
Written by a customer while visiting PMD Beauty
Customer Rating
1
I was expecting much more
on February 3, 2024
Posted by: Devonee M.
I was expecting much more information on how to use the product and how it works.
Response from PMD BeautyBy February 7, 2024
Hi Devonee! We appreciate your input about the lack of information on how to use the Wave Pro. We do have step by step instruction on the Wave Pro website page. You can find this by scrolling down past the cart, and benefits. Keep scrolling down until you get to the How To video and right under that there are also Step-by-Step instructions. Additionally, we have also sent you a separate email with additional helpful information.
Written by a customer while visiting PMD Beauty