I have had this cooktop two years. Used the boost function for the first time and now the cooktop no longer works. It throws an FO user code and shuts down. Very disappointed in this product now. Of course it is out of warranty. Prior to this, I was happy with the purchase, but seeing as how it is only 2 years old and already in need of repair is disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
1
Response from Samsung USBy Jeffrey, Samsung, May 19, 2026
Hi LaLa,
We listen closely when details like these are shared, and we understand how important your cooktop is to your everyday routine.
The F0 code usually relates to the unit’s internal communication. You can refer to the guide below for more information: https://www.samsung.com/us/support/troubleshooting/TSG01001785/
If you need further assistance, you can connect with us through any of the options below:
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