Customer reviews from Samsung US
Samsung - 36" Induction Cooktop with Anti-Scratch Matte Glass and Sync - Black
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Samsung - 36" Induction Cooktop with Anti-Scratch Matte Glass and Sync - Black
Customer Rating
5
Game-Changer!
on September 25, 2025
Posted by: Jay S
from Palo Alto, CA
I’ve had this Cooktop for one months, and it’s absolutely transformed my cooking experience. This is my first time using induction & what blew me away was the speed: water boils in under a minute & controlling the temperature is so precise and responds immediately. Cleanup is also easy - can wipe away messes and the cooktop still looks like new. The matte black finish also looks stunning against my countertops!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cooktop Sleek Style and Elegant
on November 1, 2025
Posted by: Kibby
from Florida
[This review was collected as part of a promotion.] I real like the flexibility with the different size burners. The controls are easy to operate and temperature control is great. The surface is easy to clean and I put a silicon mat on when the stove is not in use. This is my first induction cooktop and I really like the temperature control.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely disappointed/burner stopped working
on November 6, 2025
Posted by: Chloe
from Naperville. IL
My Samsung induction cooktop (Model NZ36C3060UK/AA) stopped working properly about a week ago. The center burner no longer responds — it doesn’t heat at all, while all other burners work fine.
I’ve already tried everything I could: turned the circuit breaker off and on, cleaned the cooktop thoroughly, and let it cool for several days. Still completely dead. After searching on Google and ChatGPT, I found out this is a very common issue with Samsung induction cooktops — apparently, the internal circuit or power board just fails for no reason.
This is now the second Samsung appliance to break in only 1.5 years. My Samsung dishwasher already failed and I replaced it with a Bosch — no problems since. I honestly had no idea Samsung made such unreliable appliances. Now I’m worried about my Samsung refrigerator, oven, and microwave too.
I’m beyond frustrated and disappointed. I trusted Samsung and replaced all my home appliances with their products, but this experience has been nothing but disappointing. Please let me know if this can be covered under a goodwill repair, or advise on the repair process and estimated cost.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Looks clean and easy to use.
on November 30, 2025
Posted by: Trini
[This review was collected as part of a promotion.] Performs well so far. Does it job and no complaints.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US