Customer reviews from maytag.com
Maytag - 25 Cu. Ft. Side-by-Side Refrigerator with Gallon Door Bins - Black
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
74
4 Stars
21
3 Stars
15
2 Stars
3
1 Star
9
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Maytag - 25 Cu. Ft. Side-by-Side Refrigerator with Gallon Door Bins - Black
Customer Rating
4
My best refrigerator in 40 years.
on February 9, 2024
Posted by: Mother Bella
[This review was collected as part of a promotion.] I have owned my side by side refrigerator for 2 months. I should have bought it when I made the mistake of buying the one I just thru out. Maytag is the best.
Written by a customer while visiting maytag.com
Customer Rating
3
Fridge is what is is.
on February 29, 2024
Posted by: T.A.S.
from Wakefield RI
[This review was collected as part of a promotion.] Sorry only three stars. The old saying "they just don't make things the way they used to" comes to mind here. Our old GE Profile fridge we had in our home gave us 18 great years of service. Buying this fridge was a step in the wrong direction for us. On us...we should have spent the extra money to buy a better fridge. It works. It does its job. Not complaining.
Shame on us / buyers beware. Bought this fridge online without being able to see it anywhere in person (not available in any showroom anywhere in NE of the US). We read the reviews and looked at every picture we could zoom in on.
If we could return this fridge we would and here is why. At the mercy of non adjustable fridge shelves (which we knew about from the photos) make it difficult to store food and containers. The lighting is not good in the fridge. All three of the slide out drawers (one delli and two produce) feel like they are only a few pull outs away from breaking (cheap plastic on plastic no wheels on the slide out tracks). The fridge door had no neutral position. When opened half way the door would take off to wide open bouncing hard on the hinges. Had a tech come out to make an unsuccessful door adjustment attempt. We ended up putting two pieces of 1/2" plywood under the front rollers to find a semi neutral position but when the door takes off it is still bouncing off the hinges. Over time (years) this will be a problem. This fridge should have come with an extra door storage bin. We ended up buying another one to fill help alleviate our storage issues. The ice maker bin components are cheap. Just another thing that over time (years of time) we know will be a problem.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
5
I think maytag had people like me in mind.
on November 14, 2023
Posted by: 77RT
from Vancouver, Wa
[This review was collected as part of a promotion.] So far, so good. I love my maytag refrigerator. I also have a maytag washer and dryer. Perfect !!!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Great refrigerator!
on November 25, 2023
Posted by: Jessicakbgc
[This review was collected as part of a promotion.] Looks great and keeps cold! It fits great in our space, and we’re lookin forward to using it for years to come!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
on December 1, 2023
Posted by: Susan112456
[This review was collected as part of a promotion.] I am very happy with my new refrigerator. Was a little concerned that fridge Dorr wasn't sealing but turns out it was just cold and once it got warm seems to be just fine.
Written by a customer while visiting maytag.com
Customer Rating
5
Perfect product for our busy non-profit kitchen!
on December 7, 2023
Posted by: BGCDC
from Madison, WI
[This review was collected as part of a promotion.] The Maytag refrigerator stands as an essential cornerstone for our youth-serving non-profit organization. Its reliability and solid construction have seamlessly met the demands of our high-traffic kitchen, ensuring the longevity of perishable items crucial to crafting nutritious meals for the youth under our care. Noteworthy features such as the StrongBox hinge design and adjustable gallon door bins are vital to the heavy use this machine will get. Overall, the Maytag refrigerator has proven to be a dependable and community-conscious appliance, playing a vital role in supporting our organization's mission.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Good features and lighting
on January 3, 2024
Posted by: Dad's home
[This review was collected as part of a promotion.] Just bought works great only negative is the ice dispenser is a little smaller than I would like. For the big cups that I have.
Written by a customer while visiting maytag.com
Customer Rating
1
Not what I expected
on January 6, 2024
Posted by: Dot2024
from Danville, IN
[This review was collected as part of a promotion.] Sorry but this refrigerator malfunctioned after one week. The refrigerator side stopped cooling over the Christmas holidays when we had house guests. The technician wasn’t able to get here until a week later. He thinks it’s a faulty control panel and ordered a new part. Still waiting for it to arrive. Not what I expected from Maytag. Also not happy that you can only get one cold glass of water from the dispenser at a time.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, Consumer Care, January 11, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, Dot2024. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook https://www.facebook.com/maytag or Direct Message on Instagram https://www.instagram.com/maytag/ . When responding please include your contact information and reference Case # 461901.
Let’s see what we can do for you!
Michael D
We regret you are having these concerns with your Refrigerator, Dot2024. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook https://www.facebook.com/maytag or Direct Message on Instagram https://www.instagram.com/maytag/ . When responding please include your contact information and reference Case # 461901.
Let’s see what we can do for you!
Michael D
Written by a customer while visiting maytag.com