Customer reviews from maytag.com
Maytag - 25 Cu. Ft. Side-by-Side Refrigerator with Gallon Door Bins - Black
Average customer rating
4.2
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
72
4 Stars
21
3 Stars
14
2 Stars
3
1 Star
9
76%of customers recommend this product.
(
51 out of
67)
Customer Reviews for Maytag - 25 Cu. Ft. Side-by-Side Refrigerator with Gallon Door Bins - Black
Customer Rating
1
Have it less than a month, multiple issues
on January 22, 2024
Posted by: maestrosteve18
from Jackson, NJ
After owning it for 2 weeks, even at the coldest setting it was registering on my fridge and freeze thermometers that it was 20 degrees too warm. Freezer taken apart to diagnose faulty parts. Parts ordered and replaced and the freezer had to be taken apart a 2nd time. Now the tech has to come back a 3rd time for an issue and I don't even have it a month yet. Why would it deserve a rating of anything more than 1?
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, Consumer Care, January 23, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, maestro-steve. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 471125.
Let’s see what we can do for you!
Marie Q
We regret you are having these concerns with your Refrigerator, maestro-steve. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 471125.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
2
Find a better water and ice dispenser
on February 13, 2024
Posted by: MechEngineer
[This review was collected as part of a promotion.] It does a good job keeping things cold but the water and ice dispenser are very awkward to use and leave drips down the front of the door.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, Consumer Care, February 14, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, MechEngineer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 482812.
Let’s see what we can do for you!
Marie Q
We regret you are having these concerns with your Refrigerator, MechEngineer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 482812.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1
would be great if it didn't keep giving issues
on June 16, 2024
Posted by: Jess2431
I bought this fridge and a couple weeks later it stopped keeping cold so someone was sent and instead of sending me a new fridge the put a part in my brand new fridge,now a month or so after the part being replaced it's doing the same thing and I am told they will replace the part again instead of taking this fridge back and getting me a new one when obviously they brought me a fridge that was messed up to begin with
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, Consumer Care, June 17, 2024
We regret you are having these concerns with your refrigerator. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook https://www.facebook.com/maytag or Direct Message on Instagram https://www.instagram.com/maytag/ . When responding please include your contact information and reference Case # 552067.
Let’s see what we can do for you!
Marcos O
Let’s see what we can do for you!
Marcos O
Written by a customer while visiting maytag.com
Customer Rating
3
Nice fridge, but…
on November 14, 2023
Posted by: LRRP
from Sugar Land, Tx
[This review was collected as part of a promotion.] I bought this a few weeks ago as a replacement and am generally satisfied, however it is a bit smaller than my old unit but it takes up the same space. The biggest fault this refrigerator has is that the water spout is too close to the front panel. Thos means that if you are not careful, it will drip down the panel as you pull your glass away. Other than that, I like toe separate ice and water buttons, the glass shelves, and the fact that the icemaker is where it should be and not in the door. If it had an extra cubic foot of space, that would be nice too, but I can make do with 25.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
Color and the interior space.Maximus2164
on November 15, 2023
Posted by: Maximus2164
from Virginia
[This review was collected as part of a promotion.] So far we are happy with the fridge. It looks cool, especially the ice and water dispenser.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Great Design, Spacious Interior, Excellent Choice
on December 26, 2023
Posted by: Anonymous
from Florida
[This review was collected as part of a promotion.] From the moment it arrived, the Maytag side-by-side refrigerator has been a game changer in our kitchen. The sleek design immediately caught our eye, complementing our modern kitchen aesthetics perfectly. But it's the inside that really impresses. The spacious interior is thoughtfully organized, making it easy to store and access all our groceries.
The temperature control is spot-on, keeping our food fresh for noticeably longer. The produce drawers maintain the perfect humidity, keeping fruits and vegetables crisp and fresh. We've also been impressed with the freezer section. It's roomy and keeps everything from ice cream to frozen veggies at the perfect frost-free temperature.
One of my favorite features is the water and ice dispenser. It's convenient, easy to use, and the water filtration system ensures we always have fresh, great-tasting water at our fingertips. The LED lighting inside is another great touch, illuminating everything clearly without being harsh or too bright.
Cleaning and maintenance have been a breeze. The shelves are easy to remove and clean, and the stainless steel exterior resists fingerprints, keeping it looking pristine with minimal effort.
Energy efficiency is another big plus. Our electricity bills have seen a noticeable decrease since we started using this refrigerator, which is an excellent bonus.
In summary, the Maytag side-by-side refrigerator offers exceptional cooling performance, user-friendly features, and energy efficiency, all wrapped up in a stylish design. It's a reliable, high-quality appliance that I would recommend to anyone looking for a new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
Broken fridge no service
on January 13, 2024
Posted by: Broken fridge no service
Bought this March 2023 in December it stopped working repair lasted a week it stopped working again its now January 13 can't get Maytag/Whirlpool to do anything !
Response from maytag.comBy Maytag Team, Consumer Care, January 18, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, Broken fridge no service. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 466309.
Let’s see what we can do for you!
Marie Q
We regret you are having these concerns with your Refrigerator, Broken fridge no service. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 466309.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
4
Ice Cube Maker
on January 30, 2024
Posted by: Ron I.
[This review was collected as part of a promotion.] Good size fridge with multiple shelves which allows the unit to hold a sufficient amount of food.
The freezer is a good size also. However, the ice cube maker on/off switch is in a location that makes it inaccessible.
You have to pull out the entire ice cube maker unit to access the on/off switch.
The freezer is a good size also. However, the ice cube maker on/off switch is in a location that makes it inaccessible.
You have to pull out the entire ice cube maker unit to access the on/off switch.
I would recommend this to a friend!
Written by a customer while visiting maytag.com