Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Gas Dryer - Matte Black
Average customer rating
4.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
20
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
83%of customers recommend this product.
(
20 out of
24)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Gas Dryer - Matte Black
Customer Rating
3
I am not a happy Speed Queen Customer
on August 18, 2025
Posted by: Mulman256
from South Florida
I spent a ton of money on what I thought was going to be the an industry best washer and dryer. Boy was I sadly mistaken. The features on both the washer and dryer are largely useless. The fabric softener dispenser on the washer does not work. It retains a large quantity of fabric softener (even well diluted) and it spills this all over my clothes upon completion of the cycle. Useless.
The dryer is no different. Only timed dry appears to work well. The sensor that should detect the dryness of the clothes serves no purpose. The dryer stops running and the clothes are more than damp.
I would not recommend Speed Queen and I would return both machines if I could.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, August 21, 2025
Hi, Mulman256. We understand the experience with your laundry pair hasn't been a positive one so far, and we wanted to apologize for this. It sounds like things aren't working the way they should be, and we would love the opportunity to work with you further to make this right. When you can, just connect to our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) for assistance!
Written by a customer while visiting Speed Queen
Customer Rating
5
Quality machines
on June 9, 2025
Posted by: Davenbren1990
from Riverside, Ca
We purchased the machines after researching and realizing that we could pay a little more for something that would last or throw our money away and have yo buy again in 2-5 years. We love our machines and how well they was and dry our clothes
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Quiet
on April 19, 2025
Posted by: Mumsie
from Phoenix, AZ
Nice quiet machine but it doesn’t thoroughly dry clothes. The permanent press cycle leaves clothes very damp. Same with other cycles except time dry.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great for pet hair removal.
on April 14, 2025
Posted by: Jason G F
from Bakersfield, CA
Have been using this dryer for 2 months now. Have used and are enjoying the pet hair setting. It does a good job of removing pet hair. Looking forward to using this for many years to come.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Well built
on April 11, 2025
Posted by: jsev
from california
The machine looks very nice and has a lot of options for different types of needs. I am a little disappointed in the drying times for most of my normal loads
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Solid Machine
on March 28, 2025
Posted by: Laurie825
from Armada MI
Very sturdy dryer although I don’t quite understand a setting called Near Dry, which it seems to default to on most settings. Great lint catcher and strong door that won’t open if drying shoes.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best dryer on the market
on March 7, 2025
Posted by: lightbill
from Glendale, AZ
This Speed Queen dryer is built solid and works great. With all the different settings, you can dry any item perfectly.
I like the steam setting to freshen up shirts. I bought this dryer only after I purchased the Speed Queen washer and found it to be the best washer I have ever owned (significantly how, it gently cleans your clothes and does NOT go off balance on the spin cycle).
I like the steam setting to freshen up shirts. I bought this dryer only after I purchased the Speed Queen washer and found it to be the best washer I have ever owned (significantly how, it gently cleans your clothes and does NOT go off balance on the spin cycle).
Written by a customer while visiting Speed Queen
Customer Rating
5
HUGE improvement over my old Samsung set!
on December 21, 2024
Posted by: Sutah
from Utah
It seems to dry in at least 30% less time than the Samsung front loader. So easy to use and effective in removing pet hair.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen