Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Gas Dryer - Matte Black
Average customer rating
4.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
15
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Gas Dryer - Matte Black
Customer Rating
5
The Speed Queen has lived up to its hype.
on March 13, 2024
Posted by: Mlg7762
from Pineville, la
Most durable machines I’ve had very happy with my decision.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Already having issues :(
on May 31, 2024
Posted by: Christel
from Michigan
About 2 weeks in, it started making the most obnoxious sound, my dog shivers with anxiety every time I run the washer🤦🏻♀️
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, June 5, 2024
Wow, Christel! We're saddened to learn your appliance has started making an unusual noise, and we apologize for any trouble this has caused your household. We'd love the chance to get a better understanding of the sound you've noticed and see how we can help with it. When you have a moment, connect with our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
3
I am not a happy Speed Queen Customer
on August 18, 2025
Posted by: Mulman256
from South Florida
I spent a ton of money on what I thought was going to be the an industry best washer and dryer. Boy was I sadly mistaken. The features on both the washer and dryer are largely useless. The fabric softener dispenser on the washer does not work. It retains a large quantity of fabric softener (even well diluted) and it spills this all over my clothes upon completion of the cycle. Useless.
The dryer is no different. Only timed dry appears to work well. The sensor that should detect the dryness of the clothes serves no purpose. The dryer stops running and the clothes are more than damp.
I would not recommend Speed Queen and I would return both machines if I could.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, August 21, 2025
Hi, Mulman256. We understand the experience with your laundry pair hasn't been a positive one so far, and we wanted to apologize for this. It sounds like things aren't working the way they should be, and we would love the opportunity to work with you further to make this right. When you can, just connect to our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) for assistance!
Written by a customer while visiting Speed Queen
Customer Rating
3
Gas Dryer
on March 26, 2024
Posted by: Boonedawg
from Wv
Dry only worked 3 weeks the motor locked up so not real impressed with Speed Queen right now
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 27, 2024
Oh no, Boonedawg! This is so surprising, and we apologize for this experience with your new dryer as its definitely not the norm. If you haven't already connected with us for assistance, know we're available through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time) and we'ld love the chance to help make this right!
Written by a customer while visiting Speed Queen
Customer Rating
5
A definite have to have!
on April 17, 2024
Posted by: Birdleggs
from Conroe tx
This is second Speedbirdleggs Queen laundry pair I have had absolutely the best.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Surpassed my expectations
on July 2, 2024
Posted by: Grandma23
from Mt Clemens, MI
What a great appliance. The perfect size. Runs quietly. Easy to use. Looks great . Many bells and whistles. Love the black. The steam setting works like a charm. The door is reversible.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Speed Queen
on August 6, 2024
Posted by: CLS1606
from NC
So far, so good. We’re very pleased with the product so far.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
It's the BEST!
on August 22, 2024
Posted by: ridgleyresources
from Illinois
This dryer is great. We use it on LP propane and it works well. I like the cycles for pet things, like rugs and blankets. I use the Heavy Duty setting most often, as I wash towels a lot. Heavy duty works well for jeans as well. It is so well lit inside, that I don't miss those grey socks that used to get left behind! It's big enough to dry my queen sized comforter as well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen