Three service visits. Heat broke twice and required three visits. Persistent rattling. Now fourth visit being scheduled to fix very loud rattle. NOT reliable. Escalating now to corporate. V v disappointing.
Response from Speed QueenBy Margie, Customer Support, October 13, 2026
This is so shocking, Hazed! Our apologies for this experience with your dryer, and we appreciate you giving us the chance to make it right. Please be on the lookout for our communications to assist you further.
Machine works well. Issue I am having is machine squeaks while running. It squeaks when running full or empty. Seems to work well, just louder than anticipated due to loud squeak.
Response from Speed QueenBy Margie, Customer Support, September 11, 2026
Hello, Ameray1. We're thrilled that you've been pleased with the dryer's results, but we understand your concern about the sounds during operation. With commercial-grade technology and components, it may make noises a little differently than other dryers, and most of these sounds dissipate during use. If this doesn't align with what you're experiencing, let us know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
I love this machine.it does everything it says it's going to and more. Cleans beautifully and my sheets never ball up in the dryer. Best machine I've owned.
I purchased this dryer and matching washer based on the name and the warranty in Nov '24. I have since had to had to have the appliance repair co. come out 4 times to service it and now waiting for the 5th as the dryer was leaking gas. Definitely not the standard I expected.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 8, 2026
Hi, Cro96. Thank you for reporting this to us, and we apologize for such an experience. We take concerns like this very seriously, and if you haven't already, please check your email folders for a message from us with ways to have this resolved! We look forward to helping further.
My last dryer never performed well from the start, wrinkled clothes, dampness even after hours of drying. I made every attempt to correct these issues to no avail. Speed Queen solved all my issues, the dryer (and washer) are saving me time and money.