Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - Matte Black
Customer Rating
5
Old fashioned perfection!
on September 22, 2025
Posted by: MtnMan
from Appalachian Mtns
So far we’ve extremely happy. Like washers of old… sturdy construction, good washer cycles and clean clothes. I guess you get what you pay for. Wife is soooo happy!
I absolutely love this dryer except for one thing. After two months of use, the dryer continues to have a terrible odor. It smells as if someone left a rotting submarine sandwich (hero, hoagie) in the dryer when it was being assembled. I have tried wiping it out numerous times with a soft cloth and mild liquid soap detergent. Nothing has helped!
Extremely loud when starts up. Not what I expected for the price.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 22, 2025
We understand the dryer is louder than expected when the cycle starts. While our machines are commercial grade and may make different sounds than some are used to, please don't hesitate to let us know if this noise is causing any concern. We're always happy to help at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Heating element went out 9 months after buying. Not sure I would rebuy
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 16, 2025
Thank you for letting us know about this, and our apologies for any inconvenience this may have caused. We would love the opportunity to help if you can connect to our team at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time)!
My dryer stopped working after just two months, displaying an error code N5 and making loud noises. I have been waiting for warranty service for three weeks and still have no scheduled appointment. This has been a huge disappointment. Given the price and the high quality this brand is known for, I expected to have no issues for at least the next ten years, but that hasn’t been the case. I would not recommend this product.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 10, 2025
Oh no! This is terrible to hear, and we would love the chance to help. If the retailer has not followed up with the service appointment, connect with us at 800-552-5475 (M-F; 8:30am – 4:00pm CST) and we can set up service for you directly!
The Speed Queen DR7 dryer is a very good heavy duty commercial grade dryer, it even includes a steam feature. The quality of this dryer is second to none. Speed Queen construction is the reason we purchased this dryer, the features are an added bonus.
We ended up purchasing the DR7 dryer in matte black because the white finish was 4 to 9 weeks out, because these units are in a laundry room I was not concerned with the different color/finish of the dryer and the washer.