My dryer stopped working after just two months, displaying an error code N5 and making loud noises. I have been waiting for warranty service for three weeks and still have no scheduled appointment. This has been a huge disappointment. Given the price and the high quality this brand is known for, I expected to have no issues for at least the next ten years, but that hasn’t been the case. I would not recommend this product.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 10, 2025
Oh no! This is terrible to hear, and we would love the chance to help. If the retailer has not followed up with the service appointment, connect with us at 800-552-5475 (M-F; 8:30am – 4:00pm CST) and we can set up service for you directly!
The Speed Queen DR7 dryer is a very good heavy duty commercial grade dryer, it even includes a steam feature. The quality of this dryer is second to none. Speed Queen construction is the reason we purchased this dryer, the features are an added bonus.
We ended up purchasing the DR7 dryer in matte black because the white finish was 4 to 9 weeks out, because these units are in a laundry room I was not concerned with the different color/finish of the dryer and the washer.
Love the efficiency of the washer! Does a great job getting everything clean and little time. The only reason for a four star review is with the dryer. I wish there was a “touch up“ setting. Also, even when I select dry, my clothes are always slightly damp. Other than that, I do love the products.
Very quiet! Not done any "special" drying yet but normal drying works very well. This unit replaces a Maytag we had for 43 years; with a 7 year warranty and 20 year lifetime it will probably outlast me. 1 qualm - lint trap is not that easy to clean (unless you remove the mounting screw) so we use a small piece of tissue. Also - the door swings left (our previous swung right); looks like it can be reversed but no info in user manual.