Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - Matte Black
Customer Rating
1
Horrible service
on October 21, 2026
Posted by: Brum
from Oklahoma
I have had this unit less than a year and already is broke down be waiting for it to get fixed it’s been three weeks and still not call back from speedqueen on parts
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 22, 2026
Hi, Brum. Our apologies that your dryer is in need of service right. If the servicer hasn't provided an update on parts, please contact our Customer Care team with your serial number. This way, we can investigate what's causing the delay and work to get your dryer back running the way it should!
Solid unit. A little clunky when it first starts. I assume a roller develops a flat spot. After about 30 seconds it quits down and is all good. Great industrial machine!
I really like this dryer. However, I can’t see using any heat level above low, as the medium heat is really hot. It is taking a bit to get used to the smaller load sizes as my previous W/D set was an LG extra large load set. I’m tired of getting a new set every 10 years, and expect this one to last a long time.