This machine has been defective since day one and it still isn't fixed properly under warranty!
I will never buy Speed Queen again.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 9, 2026
Hi, John. We understand your dryer isn't working the way it should. If service hasn't completely resolved these concerns, please don't hesitate to let us know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time). Our goal is to ensure everything is fully repaired so you can enjoy the true performance your dryer offers!
Another powerhouse of a machine! I think my only complaint is that when any settings are changed, it automatically sets to 'mostly dry' instead of 'dry'. I don't like my clothes damp, I'm more concerned about dryness than I am about wrinkles. Especially since we sometimes have to leave the clothes in the dryer for a few days. But this is a small nuisance, it's an awesome dryer.
Dryer was dumping water into drum from first day of installation. Had warranty repair company come to our home and they tore entire new dryer apart in our home to install a new water valve for the steam function. Next day the dryer was dumping water into drum again and is still defective.
Called appliance store about the problem and they told me it was not their problem, and we were stuck with this defective unit and had to deal with warranty repair which has so far been ineffective. I will never buy another Speed Queen appliance again!
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 2, 2026
Wow, John 26. This sounds so strange, and our apologies that your first experiences with the new dryer have been so difficult. If you've noticed a reoccuring concern, it sounds like something may not have been fully addressed before. We'd love it if you could connect with us directly so we can personally help figure this out. We're here for you at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time), and hope to hear from you soon!