Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - Matte Black
Customer Rating
5
I hate spending money.. these are well worth it
on February 20, 2025
Posted by: Jason1995
from Madison MS
Speed Queen are in a league of their own and it’s obvious. We couldn’t be happier with these MACHINES and we are glad to have finally rid our home of the big box store laundry sloshers. It’s amazing to take laundry out of the dryer and have it be DRY and pet hair free.
As a Ripon College grad - I grew up knowing all about "Racy Royalty" as we called it (get it - Speed Queen), and when my brother and sister-in-law purchased theirs, I decided to follow suit. I had to chuckle because I bought the white washer as I wanted a more mechanical washer and not so much tech......but when I saw that this black dryer had that pet sensor...I was sold. Imagine when I finally got my white washer and black dryer that the delivery guys thought they had the wrong order. Nope....so my first drying of dog towels left me with so much more lint and "waste" than I have ever seen....for those of you with dogs....RUN to get this. My towels feel soft (and they are old), but they are clean and no more "doggy" odor....Thank you, Speed Queen. I may have paid more for this, but it has been worth it for sure!!
My washer and Dryer were delivered and in less than 12 hours the Dryer broke! I had the service repair guy out taking the brand new dyer apart and fixing it. I was so annoyed. It still isn't right... It's loud and the auto dry does not work, even when I have it on Dry the load isn't dry!!! I also purshcased the additional steam option and that wasn't hooked up properly at first but it works now. There are also marks on the inside drum of the dyer that are in the actual metal and look bad. Just not impressed or a good way to start off with my first Speed Queen purchase.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, February 10, 2025
Oh no, Carrie S! This is suprising to hear, and not at all what we'd expect. We understand that service was out for repair, but that the dryer isn't performing as designed after that visit. We'd love the chance to help make this right and when you can, please connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
I couldn’t be happier with this electric dryer. I love all the features especially the steam and sanitize features. Even has cycle for pet items and over dry protection. It is quiet and very quick drying and has a nice bright interior light. Also has a static control feature. I highly recommend.
We are very pleased with our Speed Queen dryer. It works better than our previous unit and I love the options. We don't have any pets, but we hope to get a dog in the future.
Not sure. I only purchased two months ago. It’s just too soon to tell.
Response from Speed QueenBy Margie, Customer Support, January 15, 2025
Hi, JJRa. We understand the sounds of your appliances has left you with concerns. If that's the case, just connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) to share more about which sounds you're noticing. We can help answer any questions about our products or the sounds they may make and if anything is amiss, we'll start working to resolve it!