Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
I love the refrigerator on the top with 2 doors!
on April 14, 2023
Posted by: Valery Wymer
from Mid Michigan
Verified Purchase:Yes
I've had this less than 2 weeks and just love it. So does my husband. Each door holds plenty and easy to find items. The shelves and drawers are perfect. Thanks.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 23, 2023
It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Brooke56
from New Jersey
Verified Purchase:Yes
I bought this Lg a couple weeks ago to replace an old side by side fridge. Our dimensions were tight, and we needed counter depth. This fit the bill. Iy is a beautiful fridge. Water pour is on the inside side-so not to take up door space. Ice is in the freezer. The amount of space inside this appliance considering its counter depth is incredible. The shelves adjust and there is a ton of storage. I am very content with this purchase
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 25, 2023
We love it too! It makes us happy that your LG refrigerator fit you needs. Thank you for being our customer and leaving us a wonderful 5-star review). Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. We can't wait to welcome you back for your next LG product review! -Cazz
Written by a customer while visiting lg.com
Posted by: Dale Van Vleet
from Oregon City Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this fridge Feb 12 and due to bad weather and missing trailer we didn't receive it until April 3.Installer used wrong water hose so our water tasted bad for over a week until LG sent a technician to check it out and verified the water line was the wrong one for our Fridge. I went to our seller and got the correct water line, flushed the water system and now we have great tasting water
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 13, 2023
Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: labwiz
from TX
Verified Purchase:Yes
This is a huge counter-depth unit. Very beautiful and stylish looking. Plenty of storage space and quiet.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 13, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Freezer drawer
Verified Purchase:Yes
I don't like the fact the upper freezer drawer slides out when the main drawer opens. It causes the upper drawer to cover up a large portion of the lower bin.
Quality
4
Features
4
Value
4
Response from lg.comBy Jai., LG Social., May 5, 2023
Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Cool as a cucumber
from Layton City, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the features on this refrigerator. The size is perfect.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: B Nelson
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator as part of a kitchen remodel. We're quite pleased with it so far, and it looks great in its new home. We chose the countertop depth model, as we didn't want it occupying a ton of space. The fridge is laid out well and there is a lot of internal space. Of all the brands and models that we looked at, LG seems to have thought through how to make a shallower fridge while maximizing space for everything.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MTH23
from Jacksonville FL
Verified Purchase:Yes
Purchased for my new home and am pleased. There are a couple dings in the doors which is being taken care of with speed and courtesy.
Pros: ease of use, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com