Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
1
Lots of space
on January 19, 2025
Posted by: Kenny humperdink
[This review was collected as part of a promotion.] Purchasing a product also includes all necessary steps and services as one package so far lg failed the refrigerator I love but time will tell I just received it
Pros: Performance
Quality
3
Features
3
Value
4
Response from lg.comBy Ryan, LG Digital Care Team, January 20, 2025
Hi there! We want to help you get the most out of your LG refrigerator and support you at every step of your LG journey. If you have any questions about your LG refrigerator, we want to know! Send us a private message on social media @LGUSSupport. We want to help! ~ Ryan
Written by a customer while visiting lg.com
Customer Rating
5
Love the refg
on January 21, 2025
Posted by: Cobiac
Love the water in the unit, water cold and always there! And a free small one for the deck!
Response from lg.comBy Anthony, LG Digital Team, January 31, 2025
We’re so glad to hear you’re loving the water feature in your French door refrigerator Cobiac! ❄️ It’s awesome that it’s always cold and ready to go, and the bonus mini fridge for the deck sounds like the perfect addition! Thanks for choosing LG, and we’re here anytime if you need anything else. Enjoy the convenience and cold refreshment! 💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
3
Cracking bins and shelves
on January 25, 2025
Posted by: Akdavey
from Los Angeles
All of the polycarbonate shelves bins are cracking after a year. No replacement parts for them either as far as I can tell
Pros: Style/Design
Quality
2
Features
4
Value
4
Response from lg.comBy Joslyn, LG Digital Care Team, January 29, 2025
Hey there! Thank you for letting us know about your LG refrigerator. We're here to ensure your fridge shelves are in pristine condition for many years because they’re the dazzling touch that brings your fridge to life! We want to help get you the parts you need for your LG fridge, private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
4
Nice, but Print Proof not Worth the Money
on January 28, 2025
Posted by: SoCal Keith
from California
The fridge is great. I purchased a Thermo Works thermometer to measure inside temps of fridge and freezer, it holds temperature well. There’s lots of space in the fridge. The print proof is just a clear film applied over the stainless steel that still leaves marks. Ours arrived with the film already peeling up at the edges. It got progressively worse and ended up removing it completely as it looked so bad. Luckily it didn’t leave the SS surface sticky. The unit looks much better in my opinion. We’ll also be removing it from the LG dishwasher.
Pros: Performance
Quality
4
Features
3
Value
5
Response from lg.comBy true, LG Digital Care Team, January 29, 2025
Hello Keith! We're glad to hear that you're enjoying your fridge's space and temperature settings. To clean LG Printproof stainless steel, use a soft, clean microfiber cloth dampened with a mixture of mild dish soap and warm water. Be sure to wipe in the direction of the grain to effectively remove fingerprints and smudges. Avoid abrasive cleaners, steel wool, or harsh chemicals, as these can damage the finish. If you have any additional questions for us, send us a message or tag us on social media @LGUSSupport. We want to make sure Life's Good when you're with LG. ~ Ryan
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
4.6
Features
3
Quality
3
Value
3