Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
23
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
So Big!
on January 17, 2025
Posted by: RS1012
We needed to replace a counter depth unit and were amazed by the interior space of this beauty! 27 cubic feet is huge! I love the sleek look of the 3 door unit, and love the "hidden" water inside the refrigerator segment, and the ice maker in the freezer drawer is totally convenient! Deep door shelves hold everything! Excellent use of space. Found the price to be another win for this excellent unit!
Response from lg.comBy Joslyn, LG Digital Care Team, February 13, 2025
Hey there! Thank you for your glowing review! It sounds like your new LG fridge has completely transformed your kitchen! We’re thrilled that you love the spacious interior and all those thoughtful design touches – from the sleek 3-door style to the hidden water compartment and convenient ice maker. Make sure to register your fridge and download the ThinQ app for even more amazing benefits: https://www.lg.com/us/lg-thinq. If you need anything, reach out to us on social media @LGUSSupport. We're happy to help! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Love the refg
on January 21, 2025
Posted by: Cobiac
Love the water in the unit, water cold and always there! And a free small one for the deck!
Response from lg.comBy Anthony, LG Digital Team, January 31, 2025
We’re so glad to hear you’re loving the water feature in your French door refrigerator Cobiac! ❄️ It’s awesome that it’s always cold and ready to go, and the bonus mini fridge for the deck sounds like the perfect addition! Thanks for choosing LG, and we’re here anytime if you need anything else. Enjoy the convenience and cold refreshment! 💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
3
Cracking bins and shelves
on January 25, 2025
Posted by: Akdavey
from Los Angeles
All of the polycarbonate shelves bins are cracking after a year. No replacement parts for them either as far as I can tell
Pros: Style/Design
Quality
2
Features
4
Value
4
Response from lg.comBy Joslyn, LG Digital Care Team, January 29, 2025
Hey there! Thank you for letting us know about your LG refrigerator. We're here to ensure your fridge shelves are in pristine condition for many years because they’re the dazzling touch that brings your fridge to life! We want to help get you the parts you need for your LG fridge, private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
4
Nice, but Print Proof not Worth the Money
on January 28, 2025
Posted by: SoCal Keith
from California
The fridge is great. I purchased a Thermo Works thermometer to measure inside temps of fridge and freezer, it holds temperature well. There’s lots of space in the fridge. The print proof is just a clear film applied over the stainless steel that still leaves marks. Ours arrived with the film already peeling up at the edges. It got progressively worse and ended up removing it completely as it looked so bad. Luckily it didn’t leave the SS surface sticky. The unit looks much better in my opinion. We’ll also be removing it from the LG dishwasher.
Pros: Performance
Quality
4
Features
3
Value
5
Response from lg.comBy true, LG Digital Care Team, January 29, 2025
Hello Keith! We're glad to hear that you're enjoying your fridge's space and temperature settings. To clean LG Printproof stainless steel, use a soft, clean microfiber cloth dampened with a mixture of mild dish soap and warm water. Be sure to wipe in the direction of the grain to effectively remove fingerprints and smudges. Avoid abrasive cleaners, steel wool, or harsh chemicals, as these can damage the finish. If you have any additional questions for us, send us a message or tag us on social media @LGUSSupport. We want to make sure Life's Good when you're with LG. ~ Ryan
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (7) ratings-only reviews
Overall Customer Rating
3.6
Features
3
Quality
3
Value
3