Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(568 Reviews)
Rating breakdown 568 reviews
5 Stars
388
4 Stars
105
3 Stars
35
2 Stars
14
1 Star
26
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Great style
on January 13, 2025
Posted by: Jj1701
[This review was collected as part of a promotion.] Great features space storage areas right size for my galley kitchen
Response from lg.comBy LG Digital Care Team, February 13, 2025
Hey JJ. We’re so glad your LG fridge is the perfect fit for your galley kitchen! With its great features and smart storage options, it’s designed to help you make the most of your space. For more questions, private message us on social media @LGUSSupport. Enjoy the convenience and organization that comes with LG! #LifeisGood 😄💙 ^David
Written by a customer while visiting lg.com
Customer Rating
5
Love the Features of this French Door fridge.
on January 13, 2025
Posted by: Dody6
from Texas
[This review was collected as part of a promotion.] I shopped in person and researched different brands and models before making my decision.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team - Diego, February 12, 2025
Hey there! Sounds like you did your homework, and it paid off! French door fridges offer great space and convenience—enjoy your new LG fridge! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Best capacity in a counterdepth
on January 16, 2025
Posted by: Barb212
I had a counter depth refridge before from another maker and it really sacrificed capacity. I love my LG; it is spacious in both compartments and on the door. Wished the stainless finish was more fingerprint resistant
Response from lg.comBy LG Digital Care Team - Diego, February 10, 2025
Hey there! Sounds like your LG fridge is a great upgrade! It’s awesome that it offers so much space without sacrificing the counter-depth design. Fingerprints on stainless can be a bit tricky, but using a microfiber cloth or a fingerprint-resistant cleaner might help. Enjoy your new fridge! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
So Big!
on January 17, 2025
Posted by: RS1012
We needed to replace a counter depth unit and were amazed by the interior space of this beauty! 27 cubic feet is huge! I love the sleek look of the 3 door unit, and love the "hidden" water inside the refrigerator segment, and the ice maker in the freezer drawer is totally convenient! Deep door shelves hold everything! Excellent use of space. Found the price to be another win for this excellent unit!
Response from lg.comBy Joslyn, LG Digital Care Team, February 13, 2025
Hey there! Thank you for your glowing review! It sounds like your new LG fridge has completely transformed your kitchen! We’re thrilled that you love the spacious interior and all those thoughtful design touches – from the sleek 3-door style to the hidden water compartment and convenient ice maker. Make sure to register your fridge and download the ThinQ app for even more amazing benefits: https://www.lg.com/us/lg-thinq. If you need anything, reach out to us on social media @LGUSSupport. We're happy to help! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Love the refg
on January 21, 2025
Posted by: Cobiac
Love the water in the unit, water cold and always there! And a free small one for the deck!
Response from lg.comBy Anthony, LG Digital Team, January 31, 2025
We’re so glad to hear you’re loving the water feature in your French door refrigerator Cobiac! ❄️ It’s awesome that it’s always cold and ready to go, and the bonus mini fridge for the deck sounds like the perfect addition! Thanks for choosing LG, and we’re here anytime if you need anything else. Enjoy the convenience and cold refreshment! 💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
4
Nice, but Print Proof not Worth the Money
on January 28, 2025
Posted by: SoCal Keith
from California
The fridge is great. I purchased a Thermo Works thermometer to measure inside temps of fridge and freezer, it holds temperature well. There’s lots of space in the fridge. The print proof is just a clear film applied over the stainless steel that still leaves marks. Ours arrived with the film already peeling up at the edges. It got progressively worse and ended up removing it completely as it looked so bad. Luckily it didn’t leave the SS surface sticky. The unit looks much better in my opinion. We’ll also be removing it from the LG dishwasher.
Pros: Performance
Quality
4
Features
3
Value
5
Response from lg.comBy true, LG Digital Care Team, January 29, 2025
Hello Keith! We're glad to hear that you're enjoying your fridge's space and temperature settings. To clean LG Printproof stainless steel, use a soft, clean microfiber cloth dampened with a mixture of mild dish soap and warm water. Be sure to wipe in the direction of the grain to effectively remove fingerprints and smudges. Avoid abrasive cleaners, steel wool, or harsh chemicals, as these can damage the finish. If you have any additional questions for us, send us a message or tag us on social media @LGUSSupport. We want to make sure Life's Good when you're with LG. ~ Ryan
Written by a customer while visiting lg.com
Customer Rating
1
Deceiving vent openings and poor cooling
on September 28, 2025
Posted by: Smokeygerk
I’ve owned this fridge for a month, and noticed it just doesn’t get cold enough in the fridge. So after some additional research and testing, only the right side of the vents actually blow air, leaving the left side a good 3-4 degrees warmer. This results in temperatures in the 40’s, especially in the door which is highly unsafe. People check the temperature of your fridge!
Response from lg.comBy LG Care Team, September 29, 2025
Hey there. We appreciate you bringing this to our attention and know the importance of making sure your LG refrigerator is running to its full potential. Your food safety is so important! We recommend checking out our LG Help Library (https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371) for some tips that might help you troubleshoot. If the experience persists, please don’t hesitate to reach out to @LGUSSupport. ~Kimmy
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (9) ratings-only reviews
Overall Customer Rating
3
Features
2
Quality
2
Value
2