Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: kbackus
from Oceanside, CA
Verified Purchase:Yes
This is my second LG french door fridge. The last one lasted 14 years. The new fridge is beautiful inside and out. Even though the cubit feet is the same, the inside holds much for than my original LG. The doors can hold numerous 1/2 gallon containers 5 to 7 on 1 side. The door stay cold with door cooling technology. The lighting and interior is elegant. My fridge runs colder than the setting, so this is a very efficient fridge. I am very pleased and recommend this fridge.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, January 23, 2023
We highly appreciate your beautiful review of the 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator (LRFLC2706S) with us and the community. It is not every day that we receive feedback as detailed and thoughtful as yours. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Thank you for being a loyal customer and for leaving us a wonderful 5-star rating. We can't wait to welcome you back for your next LG product review! :) -Cazz
Written by a customer while visiting lg.com
Customer Rating
5
Lg LRFLC2706S Refrigerator.
on February 24, 2023
Posted by: Kim cyr
from Eastford CT
Looks great, works great! Has so much room in it. Love it.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
water taste fix
on March 7, 2023
Posted by: amk50
from L.A., CA
I like this fridge. it's bigger than it looks and can fit a lot of stuff. Sticks out more than a counter depth fridge bc the doors have a ton of storage but about 4 inches less than the standard. it replaced. The water tasted horrible (like plastic/chemicals) despite flushing so we bought other filters and now the water tastes great. Try that if you have an issue. One star off bc the interior plastic feels cheap.
Pros: Quality
Quality
4
Features
4
Value
4
Response from lg.comBy Tanisha, social/LG, April 5, 2023
We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com
Posted by: Otto2021
from Eagle, Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for probably 2 weeks now, the set temperature for the refrigerator was at 37, then I put in thermometer, said it was 40, finally I set it to 33, lowest setting, it got down to 36.7, then up to 40.3. The freezer works, the temperature for the fridge is worthless. Yes, the back of the fridge is over 3" from the wall, so it has room to run.
Pros: Style/Design
Quality
3
Features
3
Value
4
Response from lg.comBy Tanisha, social/LG, April 5, 2023
Thank you for taking this time to communicate with us about your concern. We'd love to better understand the issue, and how can we rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Refrigerator & So Much Space Inside
on March 10, 2023
Posted by: Anonymous
from Arcadia, OK
I am so happy with this refrigerator! The counter depth is perfectly sleek and the plain front is aesthetically beautiful. The inside is so spacious…perfect for any family’s needs. I find the fridge to be very quiet as well. Highly recommend this product!
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 5, 2023
Awesome, Looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Happy in Cherry Hill
from Cherry Hill, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the new refrigerator since March 11the and we are extremely happy. We needed a counter depth unit and this one is huge inside while still fitting in our space. The ice maker is great and quick. We did not get it in the door because we wanted plenty of space. The only drawback, and it is minor, I would like to have a little more flexibility in adjusting the shelves
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 30, 2023
Thank you for taking the time to leave your review for the 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. We're glad you're more than satisfied with the features and spaciousness available in this model. With that said, we're a company that's continuously innovating, we'll take your feedback regarding flexibility in adjusting the shelves into account as we generate future models. In the meantime, should you need support, you can contact us via chat or phone support. The details for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Customer Rating
5
In love with my new LG FRENCH DOOR REFRIGERATOR
on April 11, 2023
Posted by: Victoria B
from Minneapolis, Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a month ago and I am so happy with my LG refrigerator that I am happy to recommend this LG product. It is a French door refrigerator in the new stainless that does not leave fingerprints. It is counter depth so it does not stick out into the room. we live in a small townhouse and space is a commodity. I can’t believe how spacious the frig is. We store milk, condiments, etc in the very deep spaces inside the doors and there is still lots of room on all the many shelves. Our last frig was actually larger but did not hold as much. Plus, we can now see our food. It is not buried and out of sight. The water spigot is inside too so no mess in the outside of the door. Lg really organized this refrigerator very successfully. This is a well planned out appliance. I would highly recommend it to others. I love it!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 12, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, as this motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha
Written by a customer while visiting lg.com
Posted by: Cottage Fry 65
from Marne michigan
Verified Purchase:Yes
I bought this on the advice of my brother that sells appliances. My brother gives good advice. I really like the refrigerator. It has all of the features I want.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 12, 2023
We appreciate the 5 star review and praise for your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. Thank you for taking the time to post your review! Your feedback is invaluable to us as it provides potential customers reassurance as to the quality and value available in our refrigerators. Should you need support, we're available on social media for your convenience! Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook for support. Enjoy the LG kitchen refrigerator experience. ^Chris
Written by a customer while visiting lg.com