Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Fridges cold food storage is amazing!!
on July 28, 2024
Posted by: SFDenham
from KY
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great style for any type of decor.
on July 28, 2024
Posted by: mewill
from Las Vegas, NV
I bought this product based off of the outstanding reputation of LG, and very happy that I did.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best refrigerator
on July 28, 2024
Posted by: Pswqqq
from New Jersey
Best refrigerator I’ve ever had. I love the design and huge space. Great energy efficient and easy to check the status of machine through cell phone.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
All the features I want. Where can I get it from.
on July 31, 2024
Posted by: Twiggy1971
[This review was collected as part of a promotion.] I love it because it seems to have so...much space and all I'm looking for especially that it can come without handles.
Pros: ease of use, Quality, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Very satisfied.
on July 31, 2024
Posted by: CMM1
from Cleveland, TN
[This review was collected as part of a promotion.] So far, we have been enjoying the new refrigerator and the spaciousness of the refrig and freezer. It is simple without having to worry about the electronics of computer technology. It fits what we wanted, which was functional, spacey and simple.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
So much room
on July 31, 2024
Posted by: Greenwichmom
from Riverside, CT
[This review was collected as part of a promotion.] We really think our LG fridge is great. It looks great and has so much room for a counter size. It is easy to use and quiet. Only thing for improvement is needs a butter dish area and plastic shelves on door are a little cheap looking and thin.
Overall very Happy!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Written by a customer while visiting lg.com
Customer Rating
4
Great features
on August 4, 2024
Posted by: glendale6
[This review was collected as part of a promotion.] The refrigerator and freezer work great. The ice maker is very slow making ice. Takes about a week for the ice container to get filled.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
french doors
on August 6, 2024
Posted by: rhonda lee
from woodstock vt
I am happy with my purchase, except the right door does not close by itself and is often left open, which triggers an alarm
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com