Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
23
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
I Am Impressed With This Refrigerator
on July 23, 2024
Posted by: SamD73
from Pittsford, NY
[This review was collected as part of a promotion.] It was time to replace the 30 year old Amana which never stopped running, ever. I was a bit hesitant in shopping for a replacement since the scuttlebutt out there is that all new refrigerators are junk but when I learned LG had redesigned the compressor and backed it with a 10 year warranty I decided to go for it.
I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
The features was just what I was looking for.
on July 23, 2024
Posted by: Anonymous
from White Plains, NY
I brought this refrigerator two weeks ago and I'm satisfied with it. It was well worth it very spacious.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Nice fridge, lousy installation service
on July 25, 2024
Posted by: EoinC
[This review was collected as part of a promotion.] The product itself seems fine but the installation service was awful. They didn't properly tighten the water line resulting in damage to our hardwood floors and leaking in the basement. One of the handles wasn't properly attached and they also didn't remove any of the various protective film and tape all over the fridge.
Response from lg.comBy LG, July 30, 2024
Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRFLC2706S) model. We understand the importance of installation services that meet your expectations and maintain the integrity of your home. We strive to provide exceptional customer service and ensure a smooth and seamless experience. We appreciate your patience and want to ensure your refrigerator operates as expected. Please reach out to us on social media @LGUSSupport with your contact details and a description of the issues. Our team will escalate your case and work to coordinate appropriate actions to rectify the situation. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Fridges cold food storage is amazing!!
on July 28, 2024
Posted by: SFDenham
from KY
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great style for any type of decor.
on July 28, 2024
Posted by: mewill
from Las Vegas, NV
I bought this product based off of the outstanding reputation of LG, and very happy that I did.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best refrigerator
on July 28, 2024
Posted by: Pswqqq
from New Jersey
Best refrigerator I’ve ever had. I love the design and huge space. Great energy efficient and easy to check the status of machine through cell phone.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
All the features I want. Where can I get it from.
on July 31, 2024
Posted by: Twiggy1971
[This review was collected as part of a promotion.] I love it because it seems to have so...much space and all I'm looking for especially that it can come without handles.
Pros: ease of use, Quality, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Very satisfied.
on July 31, 2024
Posted by: CMM1
from Cleveland, TN
[This review was collected as part of a promotion.] So far, we have been enjoying the new refrigerator and the spaciousness of the refrig and freezer. It is simple without having to worry about the electronics of computer technology. It fits what we wanted, which was functional, spacey and simple.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com