Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
5stars
on July 15, 2024
Posted by: southern nana
super efficient..love the interior space. absolutely LOVE the icemaker!!!! so far so good..nothing but 5stars!!
Written by a customer while visiting lg.com
Customer Rating
5
Refrigerator
on July 15, 2024
Posted by: YvonneK
from Bullhead City, Az
[This review was collected as part of a promotion.] I love it the ice cubes is great. First one I have ever had that the cubes didn’t stick together
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good Value for the Money
on July 15, 2024
Posted by: UD1984
I gave 4 stars because the refrigerator was delivered with the French door center seal not working correctly. It was repaired very quickly and everything else about the refrigerator has been working properly. The one thing I miss is the lack of a butter drawer in the door. I have noticed that almost none of the new refrigerators from any manufacturer have this drawer anymore.
Written by a customer while visiting lg.com
Customer Rating
5
Nice appliance
on July 18, 2024
Posted by: Mhp4
from North Carolina
[This review was collected as part of a promotion.] Looks nice and is easy to keep clean. I am very happy with my selection
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Door hard to use
on July 23, 2024
Posted by: Maria67
from Austin
[This review was collected as part of a promotion.] Doors are uneven. One of the doors stay stuck when you try to close it
Pros: Style/Design
Quality
5
Features
3
Value
3
Response from lg.comBy LG, July 31, 2024
Hi, there. Thank you for sharing your experience with the LG refrigerator (LRFLC2706S) model. We understand your concern about the issue with the uneven doors and the door that gets stuck when closing. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend checking that the unit is overloaded with food or that the shelves are assembled incorrectly for troubleshooting. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-refrigerator-door-not-closing-properly--20153121354085#. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
I Am Impressed With This Refrigerator
on July 23, 2024
Posted by: SamD73
from Pittsford, NY
[This review was collected as part of a promotion.] It was time to replace the 30 year old Amana which never stopped running, ever. I was a bit hesitant in shopping for a replacement since the scuttlebutt out there is that all new refrigerators are junk but when I learned LG had redesigned the compressor and backed it with a 10 year warranty I decided to go for it.
I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
The features was just what I was looking for.
on July 23, 2024
Posted by: Anonymous
from White Plains, NY
I brought this refrigerator two weeks ago and I'm satisfied with it. It was well worth it very spacious.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Nice fridge, lousy installation service
on July 25, 2024
Posted by: EoinC
[This review was collected as part of a promotion.] The product itself seems fine but the installation service was awful. They didn't properly tighten the water line resulting in damage to our hardwood floors and leaking in the basement. One of the handles wasn't properly attached and they also didn't remove any of the various protective film and tape all over the fridge.
Response from lg.comBy LG, July 30, 2024
Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRFLC2706S) model. We understand the importance of installation services that meet your expectations and maintain the integrity of your home. We strive to provide exceptional customer service and ensure a smooth and seamless experience. We appreciate your patience and want to ensure your refrigerator operates as expected. Please reach out to us on social media @LGUSSupport with your contact details and a description of the issues. Our team will escalate your case and work to coordinate appropriate actions to rectify the situation. ^Juvy
Written by a customer while visiting lg.com