Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(568 Reviews)
Rating breakdown 568 reviews
5 Stars
388
4 Stars
105
3 Stars
35
2 Stars
14
1 Star
26
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
on June 27, 2024
Posted by: Joyce j
from Illinois
I have had No problems with Mt new fridge. It seem to hold more than my last having the water dispenser inside makes a big difference. The freezer does great I wish the ice cubes were smaller.
Pros: ease of use
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Refrigerator
on July 1, 2024
Posted by: Linda Car
from Brooklyn Hts OH
[This review was collected as part of a promotion.] Nice refrigerator with French doors. The air filter cover needed to be replaced because the filter wouldn’t fit.
Pros: Style/Design, Features/Settings
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Must buy
on July 2, 2024
Posted by: ravi007143
[This review was collected as part of a promotion.] Fridge is very nice and great quality. Works with less maintanance and spacious.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great addition!
on July 3, 2024
Posted by: MarieK
I could not be more pleased. It is gorgeous and work great. A great addition to my condo!
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on July 4, 2024
Posted by: Jeanna1959
[This review was collected as part of a promotion.] I bought this one month ago and I am so happy I did best purchase ever big and comfortable.
Written by a customer while visiting lg.com
Customer Rating
1
Ok
on July 5, 2024
Posted by: Heather D
[This review was collected as part of a promotion.] I’m very unhappy considering I have tried getting my fridge fixed since June 11th 2024 and still have no working fridge or freezer! I have been round and round with both LG and Home Depot!
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 6, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you've been dealing with this issue for over two months and are still without a working fridge or freezer. I can only imagine how frustrating and inconvenient this must be for you, especially during the summer months.
I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry.
I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry.
I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
4
on July 6, 2024
Posted by: august west2
from Mass.
[This review was collected as part of a promotion.] OK Frig for price but doors had to be realigned after installation
Pros: Style/Design
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Efficient and quiet
on July 10, 2024
Posted by: Plb123
from South Carolina
[This review was collected as part of a promotion.] So far, this is a good product. It is quiet and efficient. One odd situation was that the air filter cover was defective. However, after contacting LG, a new one was sent along with a new filter in a prompt manner.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com