Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Great features
on July 4, 2024
Posted by: Jeanna1959
[This review was collected as part of a promotion.] I bought this one month ago and I am so happy I did best purchase ever big and comfortable.
Written by a customer while visiting lg.com
Customer Rating
1
Ok
on July 5, 2024
Posted by: Heather D
[This review was collected as part of a promotion.] I’m very unhappy considering I have tried getting my fridge fixed since June 11th 2024 and still have no working fridge or freezer! I have been round and round with both LG and Home Depot!
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 6, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you've been dealing with this issue for over two months and are still without a working fridge or freezer. I can only imagine how frustrating and inconvenient this must be for you, especially during the summer months.
I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry.
I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry.
I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
4
on July 6, 2024
Posted by: august west2
from Mass.
[This review was collected as part of a promotion.] OK Frig for price but doors had to be realigned after installation
Pros: Style/Design
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Efficient and quiet
on July 10, 2024
Posted by: Plb123
from South Carolina
[This review was collected as part of a promotion.] So far, this is a good product. It is quiet and efficient. One odd situation was that the air filter cover was defective. However, after contacting LG, a new one was sent along with a new filter in a prompt manner.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
on July 12, 2024
Posted by: Sarasota Gene
[This review was collected as part of a promotion.] I bought this frig a month ago and the internal temperatures vary more than any previous frig we’ve owned.
It’s a good looking unit but I don’t understand why the temps move around so much.
LG has not explained.
It’s a good looking unit but I don’t understand why the temps move around so much.
LG has not explained.
Pros: Style/Design
Quality
2
Features
3
Value
3
Response from lg.comBy LG, July 13, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing temperature fluctuations with your new LG refrigerator, LRFLC2706S. I can imagine how frustrating it must be to have inconsistent temperatures, especially when you're used to having reliable performance from your previous fridges.
First and foremost, I want to acknowledge your concerns and assure you that we take this issue seriously. I understand that aesthetics are important, and your new fridge does look great, but temperature control is a critical aspect of its performance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge your concerns and assure you that we take this issue seriously. I understand that aesthetics are important, and your new fridge does look great, but temperature control is a critical aspect of its performance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Fridge
on July 13, 2024
Posted by: Dblotii
from Dryden, NY
[This review was collected as part of a promotion.] Excellent looking, practical interior, quiet. Only wish is that the temp display could show actual temps instead of jus t set temps.
Pros: Quality, Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great fridge
on July 14, 2024
Posted by: Elscanyon
[This review was collected as part of a promotion.] Having bought this fridge a year ago, it's a great appliance. Lots of space and have had absolutely no freezer burn on food anymore. Tons a space on the doors for drinks and condiments.
Written by a customer while visiting lg.com
Customer Rating
5
Great Buy
on July 14, 2024
Posted by: ADMILLER
from Coatesville Pa.
I purchased this refrigerator last month and my wife loves it. So glad that made this purchase.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com