Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(568 Reviews)
Rating breakdown 568 reviews
5 Stars
388
4 Stars
105
3 Stars
35
2 Stars
14
1 Star
26
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: RJ P
from Michigan
Verified Purchase:Yes
Fridge design and appearance are very nice. The chilled water is not chilled, not warm, but not any colder than our tap water. The ice maker is slow. It takes more than 48 hours to fill an employ ice maker. 11 months after purchase, ice maker failed. LG sent new one free of charge, but it is still slow.
Pros: Style/Design
Quality
3
Features
4
Value
4
Response from lg.comBy true, LG Digital Care Team, April 29, 2024
Hello there! We're delighted to hear that you're enjoying the LG model in your home! However, if the water dispenser is not dispensing cold water, it could be due to high temperature settings in the refrigerator and freezer compartments. Can you please check if both compartments are set to the recommended levels? Additionally, we suggest checking if the water filter needs to be replaced. If you require further assistance, please feel free to reach out to us on social media with the username @LGUSSupport, and we would be happy to assist you! ~Ave
Written by a customer while visiting lg.com
Posted by: Jlb54
from Bluffton Sc
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced all our appliance in February and I have been thrilled with our purchases.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This is a super refrigerator and plenty of ice
on April 29, 2024
Posted by: dentek66
from Fontana, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator to replace one that would not produce ice. After 3 times having a professional come out the check it out there seems not to be a fixable issue. We then purchased an ice cube make for the countertop, and it finally stopped. So we ordered the LG refrigerator and so far we are so happy with it. the shelves a so great, and the extra space on the doors is great, besides that we have wonderful ice cubes at any given time.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Not sure if posted1
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the refrigerator for over a year. We love the clean front panel with no water dispenser showing. It is inside the fridge. Spacious room on the inside. Love the bottom freezer feature.
Written by a customer while visiting lg.com
Posted by: KM1020
Verified Purchase:Yes
We have been using our new fridge for approximately one month. The counter depth looks great! The inside is spacious. We have a separate ice maker, so we did not hook up the water to use the ice maker feature.
My only criticism is that the shelves are not as adjustable as my last fridge.
My only criticism is that the shelves are not as adjustable as my last fridge.
Written by a customer while visiting lg.com
Posted by: Anonymous
from Orland Park, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge. Very roomy for a counter depth fridge.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jenkinsf
Verified Purchase:Yes
I really enjoy this LG refrigerator. My other refrigerator was 23 years old. I have so much more space and it’s very easy to see where everything is. I would recommend this refrigerator.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Heartfelt
from Oregon City, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this refrigerator... The quality is great and I really like that it is counter depth, so that it does not stick out into the room as far as my last one did.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com