Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(561 Reviews)
Open Ratings Snapshot
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3 out of 5
3
Can be better
on March 2, 2024
Posted by: calsab
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not as cold at the setting of 38 deg, can't feel the cold air when I open the door. Door handles could be further apart, using my right hand to open the left sided door is kinda tight. Pulling out the freezer easily hits your feet, much too low. I would've preferred a much shallower door compartment and deeper indoor shelving.
Response from lg.comBy trueLG Digital Care TeamMarch 11, 2024
Hey there, we see where your expectations were not met with your LG French Door refrigerator. We can see how the door handles can make it a bit hard to navigate your kitchen. We'd love to chat more with you and see if we can offer our support in managing the placement of your fridge or handles. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to chatting soon. ~TammyJo
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
LG Makes Excellent Products
on March 10, 2024
Posted by: Fred B
from Appleton, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can't wait to have our purchased LG Refrigerator installed!!!!! That will be step #2 after the new kitchen cabinets are installed this month.
*****I have looked at many other brands and their specs, and LG is the Top.
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love it!
on March 11, 2024
Posted by: PawPawV
from Kent,WA
Verified Purchase:Yes
Love the refrigerator! The freezer drawers are deep and hold lots of food. Not having ice/water in the door makes for lots more space in the refrigerator. The only negative is how much noise the water intake is for the ice maker but at least it only lasts a few moments.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
An all around great refrigerator with French door.
on March 14, 2024
Posted by: TomHnt
from Richmond, Va
Verified Purchase:Yes
I got this 2 weeks ago and am very happy. The counter depth allowed for easy installation. The storage room in the doors, and on the shelves is excellent. The in the freezer ice maker makes plenty of ice. The water dispenser inside grows on you very quickly.
Pros: ease of use, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Pretty happy
on March 17, 2024
Posted by: JEFAL
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and so far is great. We got a counter depth and it still has lots of inside room
Pros: Style/Design
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Works well and fits a built in spot.
on March 19, 2024
Posted by: Bob the nice guy
Verified Purchase:Yes
I replaced a Subzero all refrigerator with the LG.
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good and Bad
on March 20, 2024
Posted by: George28
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Refrigerator is great.Food stays fresh, ice cubes are made quickly, and the technology is great. The app is a great tool to keep one apprised about the condition and status.
The Negative was the delivery and trying to reach someone to repair the doo which was out of order,a problem the flange.Should have been handled by the delivery company.
Pros: ease of use, Features/Settings, Performance
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
I LOVE IT!!
on March 20, 2024
Posted by: Moe 43
Verified Purchase:Yes
[This review was collected as part of a promotion.] I LOVE IT!... it is PERFECT --the inside is big and spacious, and it is SO QUIET you won't even think its running --EVERYTHING about this fridge is PERFECT!! I LOVE the fact that the water dispenser is inside the fridge against the body of the fridge ---this was a Game changer, and the ice dispenser isn't some HUGE clunky device that took up so much space. instead, you don't even notice its there ---I LOVE EVERYTHING about this fridge <3 Its the BEST we have Ever Owned
Written by a customer while visiting lg.com
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