Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(568 Reviews)
Rating breakdown 568 reviews
5 Stars
388
4 Stars
105
3 Stars
35
2 Stars
14
1 Star
26
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Jph2
from Philadelphia
Verified Purchase:Yes
I have had this fridge for a month and am very happy with it. Going from a side by side refrigerator a French door has been great. There appears to be so much room. The thing on the left door that swings open should be able to it without regard to quickly you open it
Pros: ease of use, Style/Design, Features/Settings, Performance
Written by a customer while visiting lg.com
Posted by: CRTh
from portland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hi! Other than it being really unreliable, it is great! Nicely designed but already had to submit two repair tickets. Needed a factory reset upon installation. Would recommend another fridge!
Pros: ease of use
Quality
2
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 15, 2024
Hello, we love to hear that you enjoy the design of your LG French Door. Let us get you back to enjoying all the features again. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to hearing from you. ~TammyJo
Written by a customer while visiting lg.com
Posted by: BBF1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Waiting for Kitchen cabinets to be installed in Mid-March, and then a LG Gas Range & the LG Refrigerator.
Pros: Features/Settings
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Tee24
Verified Purchase:Yes
I brought my new fridge before Thanksgiving and I love it so much!
Written by a customer while visiting lg.com
Posted by: cammt
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of room, fits much better in my kitchen (than the one that was here when I bought the condo last year), quiet, easy to use.
Pros: ease of use, Style/Design
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Rusty319
Verified Purchase:Yes
[This review was collected as part of a promotion.] Never had own or purchased LG product before this, I must say the counter depth refrigerator I just purchased is a big plus, it gives you more space on the outside area and still has a lot of room in the inside than my last refrigerator and it was the same size, LG did it right with this refrigerator a big 5 stars.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alx60
Verified Purchase:Yes
I have been using my new LG refrigerator for a couple of months and so far I really like it. Everything seems to work great and the layout and functionality is much better than my previous refrigerator. We also really like the way it looks. Overall we are very happy. Reliability will be an important test over time, but so far 5 stars. Great product LG
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: calsab
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not as cold at the setting of 38 deg, can't feel the cold air when I open the door. Door handles could be further apart, using my right hand to open the left sided door is kinda tight. Pulling out the freezer easily hits your feet, much too low. I would've preferred a much shallower door compartment and deeper indoor shelving.
Response from lg.comBy true, LG Digital Care Team, March 11, 2024
Hey there, we see where your expectations were not met with your LG French Door refrigerator. We can see how the door handles can make it a bit hard to navigate your kitchen. We'd love to chat more with you and see if we can offer our support in managing the placement of your fridge or handles. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to chatting soon. ~TammyJo
Written by a customer while visiting lg.com