Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Nobody368
from 95682
Verified Purchase:Yes
Bought this unit 4 months ago and I'm totally HAPPY!! It's QUIET and very well lit inside. Ice maker works great. Counter depth size is a must for tighter spaces. Thanks LG engineering!!!!!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent refrigerator, owner's manual isn't great
on October 2, 2023
Posted by: SavvyBuyer
from Southern New England
Verified Purchase:Yes
This is a terrific refrigerator. It meets all our needs and is meeting all our expectations, and there appear to be a number of models in this refrigerator "series" that have a range of features that we neither needed nor sought. It's high capacity and "countertop" depth coupled with it not having features that we didn't want along with a competitive price made it a great purchase. The only drawback is the owner's manual (there are hard copy and somewhat different online PDF versions). Important information is lacking. For example, this refrigerator can dispense cold water (inside) and make ice without having to have an internal water filter. Since we have a highly filtered water line in our kitchen, we did not want to use an internal filter (which had been a costly problem with our prior [not LG] refrigerator). However, neither owner's manual indicates this nor tells how to set the refrigerator up to do so. DISAPPOINTING!
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JessN
Verified Purchase:Yes
I bought this a little over a month ago and am obsessed. Prior to this - we had a different counter depth fridge, that i really hated... didn't have nearly enough space. Switched to this counter depth max for the space and really love it. I go grocery shopping and STILL have space in the fridge. We took the old one into the garage for extra storage and haven't had to use it one time! Thank you so much LG for making this!!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bshire19
Verified Purchase:Yes
I bought this refrigerator a month ago. Very satisfied with the product. Lighting is excellent. The ice is a nice size, and the water dispenser has good pressure for filling cups!
Written by a customer while visiting lg.com
Posted by: RMG73
from New York
Verified Purchase:Yes
Left door slams shut very hard and dislodges the contents of the door bins. Door bins can’t bend adjusted to custom heights and the fixed spacing does not accommodate tall containers.
Pros: ease of use, Quality, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: bILLIE1977
from tEXAS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I REALLY LIKE THE UNIT, THIS IS MY FAVORITE UNIT, I LOVE LG
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ilmorescue
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a few initial difficulties that were my fault, this refrigerator is working beautifully and I really like it. It's very bright inside, with enough space for me to see every item inside. It has enough partitions and compartments, too. You do have to be careful and make certain the doors are firmly closed when you shut the doors.
Written by a customer while visiting lg.com
Posted by: Busymom901
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am overall happy with the fact that this is a smart fridge which can run diagnostics. I did have an issue with the refrigerator turning off when I was away for a couple of weeks. I had not setup notification at that time. The meats in the freezer went bad and the stench remained 2 months later despite cleaning the fridge, changing air filter and water filter.
Pros: ease of use, Style/Design, Features/Settings
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com