Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Robert Greubel
Verified Purchase:Yes
Great space….runs silently….looks like excellent quality here. Easy WiFi setup. Negatives: Doors are really thick….interfere with adjacent countertop when opened. Poor IT support
Written by a customer while visiting lg.com
Customer Rating
3
Design flaw water dispenser no cold at all
on September 23, 2023
Posted by: 1025
from Staten Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice looking fridge, plenty of room but has design flaw water dispenser is not cold at all. no fix for it either if I knew before Time I would have bought a different model
Pros: Quality
Quality
3
Features
2
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 9, 2023
HI 1025. We appreciate you reaching out to us and sharing your feedback. While the model doesn't produce cold water it does make up for it with LG's awesome ice cubes. There are a ton of great features to enjoy. We appreciate your purchase and becoming part of the LG family. If you ever require assistance please head to Twitter and reach us @LGUS or head to Facebook and reach us with a quick PM. - Trey
Written by a customer while visiting lg.com
Posted by: the jury is out
from sugarloaf california
Verified Purchase:Yes
the product is cheaply made. The plastic shelves and draws are very thin. I like the fact that it is so large and fits the counter depth The size of the ice cubes is great compared to other ice makers. The freeze seems smaller then normal
Pros: Style/Design
Quality
2
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 9, 2023
Hi there, Thank you so much for your feedback on your LG purchase. We hope that you are enjoying the high marks slightly more than you are temporarily not enjoying the thin shelves. Hopefully the thin shelving structure allows for more goodies and leftovers to be stored come Thanksgiving. We would like to thank you for becoming part of the LG family. If you ever need anything please head over to Twitter and reach us @LGUS or head to Facebook and reach us with a quick PM. - Trey
Written by a customer while visiting lg.com
Posted by: John 1954
from La Habra, CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it about 3 weeks ago and after having installers come back and undo kink in waterline, everything is working perfectly. Love all the extra space inside.
Pros: ease of use, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MRJM
from Gainesville, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a side by side refrigerator for 20?yeare. We recently replaced it with an LG French DoorRefrigeratot. Best decision we could have made! It is not only beautiful but a true joy to use. A fantastic appliance an so delighted to be able to finally have room for our purchased🙌
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pete1495
Verified Purchase:Yes
Exactly as advertised but feels bigger than it says. Very simple storage solution but definitely feels bigger than it says it is.
Written by a customer while visiting lg.com
Posted by: unhappycustomer5
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago and I have been happy with it so far. I especially love the large drawers, shelf layout and bins in the doors. It is very spacious and we can find things so much easier than in our old fridge.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: refrigeratorcoolest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with the product & the service that was provided. Thank you very much for your help.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com