Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Dianes7
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge two months ago, and I have to say I’m extremely pleased with it. It has a lot of space. It has a lot of shelves on the side doors you can see everything clearly and the freezer is also big and it’s easy to find stuff. It’s also easy to clean, which I am pleased with totally recommend that.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 4, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: lisa8
from Massachusetts
Verified Purchase:Yes
I have had the refrigerator for just over 6 weeks and I am very happy with it. It has more space in refrigerator and freezer than other counter depth brands. The ice cube maker works well and I like the ice cube size and large container. I have a thermometer in the refrigerator portion and it matches the temp setting. It is very quiet, which surprised me since my last frig was so noisy.
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 9, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator, model LRFLC2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
3
What’s up with the air filter cover
on June 25, 2023
Posted by: Jenintexas
The air filter cover is crooked on the inside. So it doesn’t hold the plastic encased air filter designed for this model. It came with a soft packaged filter. I cannot find those anywhere. It’s odd that the filter cover is has that defect. Also, the ice maker doesn’t seem to make a ton of ice.
Response from lg.comBy Tanisha, social/LG, June 29, 2023
You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but we're thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. We look forward to hearing from you at our Customer Support line 800-243-0000 in order to rectify the concerns with your LG Filter and Ice Maker. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Keith1950
from Frisco TX
Verified Purchase:Yes
Not many counter-depth refigerators can match the 27 Cu Ft of this LG refrigerator. The difference in our new LG and the counter-depth refrigerator it replace is remarkable. We also like the ice maker in the freezer, it works very well and produces ample ice for our household. And I particularly like the "smart" features which allow me to check and change setting from my iPhone
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Elynne Kane
from Long Island, NY
Verified Purchase:Yes
I spent a lot of time searching for a true counter depth refrigerator. This was the best one and I am so happy with the extra space inside. I had a side by side before and was always struggling to make things fit. This is a breeze!! I'm very happy with my choice!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Betty MP Jr
from Columbia, SC
Verified Purchase:Yes
This fridge is spacious and attractive. It looks a lot like my previous fridge, but it's larger on the inside. The shelves are adjustable, the drawers are deep, and the door shelves are wider. I can store many more items. The freezer drawers are also deep and spacious. The outside is easy to keep clean since I have the no fingerprints finish, and it's a good-looking fridge.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Iryan
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like the large capacity, adjustable shelves, internal filtered water and ice, all in a counter depth French Door refrigerator.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: johnbosphl
from New Jersey shore
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the extra depth and big ice container for a counter depth refrigerator; the online monitoring is also a plus, particularly as we use it in a second home. My only beefs, thus far, are that it doesn't have a split forward/back shelf for those extra-tall items and the price is substantially higher than a few years ago.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com