Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
23
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Vt Stef
from Bennington, VT
Verified Purchase:Yes
I recently purchased this refrigerator to replace a two year old (not LG!) fridge which could not be repaired. I was anxious at first because it was larger than my previous fridge. What a pleasant surprise! It looks fabulous and is keeping my food fresh. So easy to store and find food in the fridge and freezer. Quiet too. And perfect ice cubes. I am so glad I purchased this refrigerator. Highly recommended!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Holly LV
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far I am happy with this refrigerator. It is very roomy and like the feature I can move shelves up and down to accommodate taller things. The doors are a bit thick so I could not push it all the way back, therefore, it is not a true counter depth in my case, but it is no big deal.
Pros: Style/Design, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mark Mara
from minneapolis
Verified Purchase:Yes
I bought this unit two weeks ago and so far it has been great. lots of space in both the fresh food and freezer sections. easy to place and remove items. the unit looks great inside and out. the only problem I had was the two fresh food section doors were not aligned. I followed the instructions to align them and the problem is mostly fixed and the remaining misalignment is not noticable. I never hear the compressor running, very quiet and uses very little power.
Pros: ease of use, Quality, Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Greg Koyfman
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about month ago. Everything is working fine except I realized that 2 or 3 screws attaching the hinge plate on the top are missing. It will be helpful if somebody will come over to my house and fix this minor issue.
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi there, Greg. Thank you for taking the time to leave us a review on the 27 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator. We want to ensure that you're getting a good working refrigerator, and we'd be more than happy to further look into this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms and include your contact details, model, and serial number of the unit. ^Anthony
Written by a customer while visiting lg.com
Posted by: A Andrade
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall great! But, the bottom freezer gets stuck and freezer drawer/door doesn’t open. Also, the filter water has a chemical taste to it. Overall we do like this refrigerator besides those couple things.
Written by a customer while visiting lg.com
Posted by: drudol
Verified Purchase:Yes
[This review was collected as part of a promotion.] love the space...it is slow on start up to cool and get icecubes but otherwise love it
Written by a customer while visiting lg.com
Posted by: yv24
from Denver, CO
Verified Purchase:Yes
We had a bit of a difficult time getting our refrigerator delivered but it has been great so far. I like the internal water dispenser. And it's actually very roomy. Plenty of space to organize our groceries.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ejc7
from dartmouth ma
Verified Purchase:Yes
We are very happy with the LG fridge. We especially like the ice maker in the freezer and water inside the fridge. Makes so much shelf room inside
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com