Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
23
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Mitch G
from New York, NY
Verified Purchase:Yes
I really like the fridge, but I have some small complaints: (1) You can't put anything tall on the inside shelves -- they don't adjust enough. However, there is room on the door shelves; (2) the replacement water filters from LG seem very expensive for what they do. I'm not sure if there are off-brand replacements that are cheaper; (3) I'd prefer if the freezer had some better organization, rather than just piling the stuff in there.
Pros: ease of use
Quality
5
Features
4
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We definitely appreciate the time you have taken out of your day in order to leave this kind review. We will be sure to share your review with our Marketing and Development team in order to improve on the products and services that you all love. ~Tanisha
Written by a customer while visiting lg.com
Posted by: chmohler
from Gahanna, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this LG refrigerator on May 24, 2023, and our initial experience has been very good. One little glitch that was not in the operator's manual is that the ice maker and the water service will not work if the controls are locked.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Love my LG fridge
from San Diego
Verified Purchase:Yes
Our old LG fridge lasted almost 12 yrs & we were very happy with it. This new Counter depth fridge is almost the same model with a few upgrades. Water dispenser inside works great. No button to push with free hand, just press glass against lever to get water. Only 2 produce/meat drawers, but they are large & can hold a lot of food. Even though this is a “counter depth” fridge, it is actually bigger than our old French door fridge. Door shelves are deep & can hold a lot. Freezer compartment big enough. Taller than old fridge so deff measure height! Love the clean look & no finger prints
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hey! Thanks for inviting us back into your kitchen, and making the French Door a staple in your home! We always appreciate the feedback, and be sure to let us know if we can ever help. ^Ian
Written by a customer while visiting lg.com
Posted by: Donna7273
from Washington State
Verified Purchase:Yes
I am loving the space on the side of the doors and the area to put the lunch meat and cheeses.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hello, Donna! Thanks for the kind words, it's great to hear that you're loving your new refrigerator! ^Ian
Written by a customer while visiting lg.com
Posted by: Marqy
from Las Vegas. NV
Verified Purchase:Yes
LG products are reliable. My only disappointment is that the large drawer can only be accessed by opening both refrigerator drawers. The freezer is awesome.
Pros: Quality, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy Anthony J. , LG Social, June 23, 2023
Hey there. We appreciate your feedback in regards to this unit. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ~Anthony
Written by a customer while visiting lg.com
Posted by: DMSR2628
from Virginia Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] In 2017 we bought another very popular brand 23 cu.ft. refrigerator that we should have been happy with. It was a disaster. The in-the-door ice dispenser meant having the ice maker in the refrigerator. After replacing the ice maker and all it's component parts, that refrigerator is now in the garage to store drinks. The replacement was the LG 27 cu.ft refrigerator with the ice maker in the freezer and the drink dispenser in the refrigerator. Couldn't be happier. More space for food, Better storage organization with shelves and drawers. Bigger vegetable storage bins. More freezer space. And no more painful experiences with reliability like our not so old other brand refrigerator. LG is the best.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hi! It's fantastic to hear you're loving your new French Door Refrigerator, we're glad we were able to help save the kitchen! ^Ian
Written by a customer while visiting lg.com
Posted by: mary 5602
from hamilton in.
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new counter depth, french door refrigerator is a beautiful addition to my kitchen. Couldn't ask for a better product. Extra lg. ref. and freezer give more than enough room. Extremely happy I with my purchase.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hello, Mary! Thanks for the review, we're glad your new French Door refrigerator is making such a welcome addition to your kitchen! ^Ian
Written by a customer while visiting lg.com
Posted by: Megan70
from Aberdeen SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this a couple of weeks ago, We have limited space and the fact it was counter depth made it possible. The available room and the ThinQ app are great.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com