Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: RandyPro
from South Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought over a month ago and am extremely pleased! Great Ice Maker and love the drawer system.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 28, 2023
We want to say a great big thank you for your committed support of the LG Brand, as we continue to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Written by a customer while visiting lg.com
Posted by: SJCCarol
from San Juan Capistrano California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own the washer dryer and the French door refrigerator.
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 27, 2023
Thanks for the review and the mention of how great your experience was with our technical associates! We're glad to hear your previous customer service experience went smoothly. We're available on social media for your convenience should you need support! Feel free to direct message us on Twitter (@LGUS) or PM us on Facebook (@LGUSA). We're here to assist you! ^Chris
Written by a customer while visiting lg.com
Posted by: Anonymous
from Cumbeland Foreside, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] The repair tech came to the Houde and inspected the problem. He has ordered the repair parts nd the company will have him or another tech make the replacement.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
4
Value
5
Response from lg.comBy Jai., LG Social., April 28, 2023
Hi there Bob! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: MARIA BUSH
from MINT HILL, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Refrigerator is well made, amazing quality, stays very cold, love that, freezer plenty of space. I had many homes but this is better than all the rest.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, May 3, 2023
Thank you for sharing your open feedback regarding your LG Refrigerator and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Texas2step
from Irving, TX
Verified Purchase:Yes
I shopped everywhere looking for that perfect new refrigerator. I love how much can fit into this refrigerator. I have 3 crispers now and it makes my life so easy. I always thought that it was a must have, ice and water in the door. Not any longer. The water is tucked away nicely inside of the refrigerator. And it’s really nice to be able to tie all of my appliances together in one place with the ThinQ application. I’m truly spoiled now. This refrigerator will make your kitchen look sexy!
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 4, 2023
Hi! Glad to hear you're loving your fridge's functionality as well as it's sleek, modern design! Enjoy your kitchen experience now that you have an LG fridge as part of your kitchen now! We're here for support should you need it! Feel free to contact us via Facebook or Twitter at the handle @LGUSSupport. ^Chris
Written by a customer while visiting lg.com
Posted by: GigiClaireJames
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] After years of using a small refrigerator, I am delighted to have a great new LG! Love the design and the ease of using the freezer.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 4, 2023
Hi! We're glad to hear you made the switch and your new fridge exceeded your expectations! We're here for support should you need it! Feel free to contact us via Facebook or Twitter at the handle @LGUSSupport. Enjoy the cavernous 27 cubic feet of space! ^Chris
Written by a customer while visiting lg.com
Posted by: Deedeeq
from Estero
Verified Purchase:Yes
This refrigerator was purchased after much research. It holds so much more than our previous counter depth refrigerator. The interior water dispenser works for us and gives a clean outside appearance. I gave it four stars because it was delivered with a small ding on one door and am in the process of having the door replaced. The LG rep has been very helpful.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: JB1906
from Orange County,CA
Verified Purchase:Yes
This refrigerator definitely upgraded the appearance of our kitchen! It looks sleek and modern. Runs very quietly as well. Great value for the money
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 8, 2023
Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com