Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Purchase, delivery and installation very smooth.
on February 10, 2023
Posted by: ColoradoGrandma
from Buena Vista, CO
Verified Purchase:Yes
Love the deatures and look of the new refrigerator. After a month of use, we still are loving it!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: ljmjgs06
from Gurnee, IL
Verified Purchase:Yes
My old refrigerator of 16 years starting leaking so I needed to replace it. This LG has very similar dimensions to the old one, but so much more room! We can put a lot more on the shelves in the doors. And it's very quiet. It makes a little noise when making ice, but not much and not too often. Our old refrigerator used to have a drum beat. So far we're very pleased.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: LGUserin208
from Parma ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this almost 60 days ago. About 30 days into it I got a notice on my phone that the inside temp was to warm. Got home 2 hrs later to find that the condenser stopped working. After some trouble shooting I powered cycled it and it started working again. I didn't have enough clearance for the vents and to save the refrigerator it shut itself off.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Large Capacity Dryer
from Springfield, IL
Verified Purchase:Yes
Love this refrigerator; like that the water dispenser is inside the door which makes me think it is not exposed to bacteria; love the shape of the ice cubes, its very bright inside with lots of light
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TV1492
from Tampa, Florida
Verified Purchase:Yes
I bought refrigerator about a month ago. Love the large shelves and water inside the door. Nice clean finish Easy access to the water filter. Love the chime when the door is left ajar.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mark 53
from Brockport, NY
Verified Purchase:Yes
Our new LG refrigerator that we recently purchased is very well designed. The upper portion allows you to keep food organized and it is easy to access frozen items. It is really quiet! Looks great and is made well. We looked at many brands and configurations and decided to go with this model. No regrets at all.
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 12, 2023
Hi there Mark! We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Customer Rating
5
Door shelves are large for tall or large item
on February 27, 2023
Posted by: Skt0615
from Melbourne, Fl
Verified Purchase:Yes
I bought this refrigerator a few months ago, very happy with size and features.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: PFM56
from Palmyra NY
Verified Purchase:Yes
We bought this a few weeks ago. We are so happy with it!!
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 4, 2023
It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs.
Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com