Customer reviews from lg.com
LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(568 Reviews)
Rating breakdown 568 reviews
5 Stars
388
4 Stars
105
3 Stars
35
2 Stars
14
1 Star
26
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: Kevinzl
Verified Purchase:Yes
Got the fridge 3 weeks ago, due to its high rating by Homes and Gardens as the best overall model in 2023. Clean outside appearance and more storage space, thanks to the water dispenser being moved inside. Stainless steel door surfaces a welcome change, good for using magnets. Freezer door handle turns an upward angle when pulled, making it easer to open the freezer. Overall an excellent refrigerator. Highly recommended
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Cool Temp
on August 1, 2024
Posted by: MarkSrs
from Raleigh NC
[This review was collected as part of a promotion.] The LG refrigerator maintains excellent temperature control— never an issue.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Lots of space
on January 19, 2025
Posted by: Kenny humperdink
[This review was collected as part of a promotion.] Purchasing a product also includes all necessary steps and services as one package so far lg failed the refrigerator I love but time will tell I just received it
Pros: Performance
Quality
3
Features
3
Value
4
Response from lg.comBy Ryan, LG Digital Care Team, January 20, 2025
Hi there! We want to help you get the most out of your LG refrigerator and support you at every step of your LG journey. If you have any questions about your LG refrigerator, we want to know! Send us a private message on social media @LGUSSupport. We want to help! ~ Ryan
Written by a customer while visiting lg.com
Posted by: wazter dispenser
Verified Purchase:Yes
i have a problem with the cold water that come
out of the water dispenser
it will not stay cold all day by the afternoon it will be warm
out of the water dispenser
it will not stay cold all day by the afternoon it will be warm
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 24, 2023
Hey there, we hear your experience has not been the best so far, and we would love the opportunity to make it right! Check out this link. http://spr.ly/6427uelmv. Let us know if this helps and reach back out to us on our socials, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: SWHITLOCK
from SAINT JOSEPH IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a few weeks ago - love how much room it has compared to my old counter depth refrigerator. Lots of room for items on the door as well. Love the internal water dispenser. Decided to go this route as the old refrigerator with the in door ice and water would leak or dispense ice on the floor ruining one of my cabinets along the floor. Still getting used to the right door not suctioning or pulling closed but overall very pleased.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Will not allow me to send
from Nevada
Verified Purchase:Yes
I bought this four months ago along with a cooktop microwave double oven and dishwasher. The dishwasher leaks on the new wood floor baking in this oven is NOT the same seems like conventional baking is always on and removing finger prints is work. Plus you play hide and seek looking for serial numbers and model numbers. A company this big should be able to figure out a way to get the needed numbers on all that paperwork they hand us. Never again will I purchase LG
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy Tanisha, social/LG, June 7, 2023
Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Clo6
from Pasadena, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like it and the inside water dispenser. I like how the space is distributed & organized
Pros: ease of use, Quality
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: cjs45
from Fayetteville, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like my new LG refrigerator very much. However, shortly after purchase the ice maker and water dispenser stopped working .A repairman came and found a kink in the water line which he fixed and now everything is working perfectly. The people who have helped us with the purchase and repair have been very helpful and courteous.
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com