Customer reviews from lg.com
LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
387
4 Stars
105
3 Stars
34
2 Stars
14
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 26.5 Cu. Ft. French Door Counter-Depth MAX Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3
It’s okay.
on July 10, 2024
Posted by: Drew123456789
from San Diego CA
Lots of space but the water filter spout barely puts out cold water. No more than a small cup. The ice melts too fast too.
Pros: ease of use, Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy LG, July 11, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG LRFLC2706S refrigerator's water filter is not producing enough cold water and the ice is melting too quickly. I can imagine how frustrating it must be to have an appliance that's not meeting your expectations.
I want to acknowledge the space you have in your fridge, and I apologize that it's not being utilized to its full potential due to this issue. Cold water is an essential part of daily life, and I understand how important it is to have a reliable source.
I'm also concerned about the ice issue, as it's not only inconvenient but also a waste of energy. I want to assure you that we're taking your concern seriously and are working hard to resolve the issue as soon as possible. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge the space you have in your fridge, and I apologize that it's not being utilized to its full potential due to this issue. Cold water is an essential part of daily life, and I understand how important it is to have a reliable source.
I'm also concerned about the ice issue, as it's not only inconvenient but also a waste of energy. I want to assure you that we're taking your concern seriously and are working hard to resolve the issue as soon as possible. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Love this LG!
on July 11, 2024
Posted by: nanjj
from Central Virginia
We've owned this LG counter-depth refrigerator for 5 months and we love it! No food goes to waste because the shelves are not that deep. There's plenty of space with a 27 cu. ft. fridge, and you can see everything easily. I love the pull-out drawer - again, it's easy to see everything in the drawer - nice design. The bottom freezer drawer is very spacious, and the ice maker works perfectly. I have already recommended this fridge to 2 friends.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on July 16, 2024
Posted by: Laurie D35
from Suffolk County NY
[This review was collected as part of a promotion.] We purchased this refrigerator in February and love it! The temperature control is on point. The refrigerator and freezer are both roomy with lots of drawers
Pros: Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Improved Over Older Model
on July 17, 2024
Posted by: ScottM1994
from Glendale Az
[This review was collected as part of a promotion.] This is our second French Door LG refrigerator, first was very reliable for eight years…..except for the in-door ice maker. It never worked well, sporadic at best. This new one has the ice maker inside the freezer as God intended, and boy what a nice difference. Plenty of ice all of the time. Lots of extra space in the fridge section door pockets now, deeper too. Shelves have adequate adjustment, and this freezer just one door, not two as before. Less to go wrong, ample space, sliding inside drawers. Nice. Also did counter depth model this time, fits our space much better. Off to a great start. Very satisfied.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features and performance
on August 28, 2024
Posted by: Wolverine81
[This review was collected as part of a promotion.] We have now had this product for 1.5 years and it is excellent. Really like the space this fridge has and ability to handle any size item we put in there. It has performed great, keeping consistent temperature in both fridge and freezer. It is very quiet, even the ice maker is fairly quiet. The filtration must work well as really minimal food smell is noticed when opening the doors. We had always had side by side before, but so glad we got this model.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Wonderful fridge but we have had some problems
on August 31, 2024
Posted by: RHMrm
I bought this refrigerator a year ago. We love it for so many reasons. Especially the size. but we have had to have a repairman in 3 times so far for the same reason. The cooling of the fridge stops - not the freezer, just the fridge. Each time we have received excellent service but it has been difficult to empty the fridge each time and keep things cold in coolers
Written by a customer while visiting lg.com
Customer Rating
5
Most space for the dimensions of any refrigerator
on August 31, 2024
Posted by: rjkitch
Bought this refrigerator last fall. Loved it so much we bought it again when we moved.
Written by a customer while visiting lg.com
Customer Rating
5
Good Refrigerator at a Decent Price
on September 1, 2024
Posted by: Frank Irish
I purchased this Refrigerator a few months back. We love the space and the fact that the ice maker is actually located in the freezer section which eliminates the icing up issue that other units have when the ice make is located in the refrigerator section.
Written by a customer while visiting lg.com