Customer reviews from lg.com
LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
18
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
3
Customer Reviews for LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3
Huge interior, but drawbacks, too
on July 1, 2024
Posted by: Kathy7268
Arrived with the 2 French doors uneven. Installers said it's a common problem. Ended up with a small amount off of the fridge. Huge which is awesome, BUT cannot adjust the shelves much at all. Tall items will ONLY fit on the doors. Took almost 48 hrs to cool down once turned on. Print-proof? HAHAHAHAHAHAHA. NOPE. Icemaker works, but is shockingly slow. Overall, does what it's supposed to do.
Response from lg.comBy LG, July 3, 2024
Hi, Kathy. Thank you so much for taking the time to review your LG Refrigerator (LRFLS3206S ) model. We understand your concern about the issues you encountered during the installation and use of the fridge. We strive to provide the best quality products, and we will certainly consider your feedback to improve our installation process. Regarding the limited adjustability of the shelves, we understand how important it is to have a flexible storage space that can accommodate various items. We will pass your feedback along to our design team for future improvements. We appreciate your understanding and patience throughout these challenges, and we're glad to hear that the refrigerator is still performing its main function effectively. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Posted by: Billa38
Verified Purchase:Yes
Nice picture and beautiful colors. Easy to use. Remote control is easy to use.
Written by a customer while visiting lg.com
Posted by: Gammaflo
from Bridgman, Michigan
Verified Purchase:Yes
I bought this a few weeks ago and can not stop smiling! It is everything I wanted and more in a fridge. Wide shelves to hold large pizza boxes without tilting them sideways to store! Large drawers for storing meats and cheeses, produce and anything else you want to keep separate. Should have purchased this fridge sooner, it would of saved so much energy trying to find space.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ShellyBel
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 31.7 Cubit ft. refrigerator has the capacity I was looking for and works great.
Getting it in the door was a bit of a challenge due to its larger size. However, those who delivered it did a great job of getting it into place, and it works great.
Getting it in the door was a bit of a challenge due to its larger size. However, those who delivered it did a great job of getting it into place, and it works great.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dg2024
from Nashua NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and so glad I did. Love the room and the fresh water and ice dispensary. Such a great looking fridge and how it keeps everything the same temperature no matter what shelf it's on.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 17, 2026
Hello there! Thanks for the review. Great hearing your new fridge is delivering the space, fresh water, ice, and steady cooling you were looking for, all wrapped in a sharp design. If you ever need anything in the future, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: Dg2024
from Nashua NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and we love it. Works great and keeps all the food at the same temperature no matter what shelf or draw it's at. Love the amount of room in the freezer draw and the fridge has so much room. Water dispenser is great and taste great. The ice maker is great and fast. So glad we purchased it. Hope it holds up like our last fridge that was 24 years old with no problems.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 27, 2026
Hi there, we understand and appreciate you sharing your experience with your LG 32 cu ft MAX French Door Refrigerator LRFLS3206S. It’s great to hear how well it’s keeping everything evenly cooled, how much you’re enjoying the spacious freezer and fridge layout, and that the water and ice performance are meeting your expectations.
It sounds like this model is already a strong fit for your home, and we’re glad to hear you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
It sounds like this model is already a strong fit for your home, and we’re glad to hear you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Pooretony
from Crossville Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only had the fridge for a couple of weeks but so far I love it.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 27, 2026
Hi there, we understand and appreciate you sharing your experience with your LG French Door Refrigerator LRFL S3206S. It’s great to hear that even in just a couple of weeks, the features are already winning you over. This model packs a lot of thoughtful design into its spacious layout, so it’s always nice to hear when those details make an immediate impact.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this refrigerator about a month ago. I absolutely love it. The way it is designed, I can easily store everything with plenty additional space. The freezer is the same way. Easily store about 6 weeks of food. Again with plenty room to spare.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com