Customer reviews from lg.com
LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
LG
on January 2, 2025
Posted by: John Deurloo
[This review was collected as part of a promotion.] I love my refrigerator. It has a lot of space. It keeps good temperature.
Response from lg.comBy Josh, LG Digital Care Team, February 26, 2025
Hey there John! Nothing beats having such a spacious LG refrigerator in your home that helps keep everything cool. Should you ever need help with your fridge in the future, feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Best Fridge I have owned.
on May 1, 2026
Posted by: Gini D
from Rochester NY
I really like this refridgerator. the layout is excellent and everything is visible. I have room to spare, despite having the same amount of food as in our previous large Fruidge. The doo shelves are extra large and add lots of storage space. Well done. I like this refridgerator so much, I want to have one sent to our home in Costa Rica. To me, this is the perfect refrigerator.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this refrigerator about a month ago. I absolutely love it. The way it is designed, I can easily store everything with plenty additional space. The freezer is the same way. Easily store about 6 weeks of food. Again with plenty room to spare.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Stopped cooling after 3 months
on December 2, 2024
Posted by: Extremely Upset
[This review was collected as part of a promotion.] The refrigerator was purchased on July 17 and stopped cooling around. 11/8.Geeting the item repaired has been a nightmare even though I have informed LG that the unit is used to store medication.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Social, December 3, 2024
Thank you for sharing this with us. We understand how important it is to have a reliable refrigerator, especially for storing medication. If you need any updates on your repair or have any questions, feel free to reach out to us via private message @LGUSSupport. We truly appreciate your patience during this process and look forward to getting your fridge back to cooling as it should. ~Ivy
Written by a customer while visiting lg.com
Posted by: Gammaflo
from Bridgman, Michigan
Verified Purchase:Yes
I bought this a few weeks ago and can not stop smiling! It is everything I wanted and more in a fridge. Wide shelves to hold large pizza boxes without tilting them sideways to store! Large drawers for storing meats and cheeses, produce and anything else you want to keep separate. Should have purchased this fridge sooner, it would of saved so much energy trying to find space.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Lots of room for everything
on September 13, 2024
Posted by: Bobbug
Had this delivered just over a week ago and so far we love everything about it. There are a couple of things that we are not crazy about, like the taste of the water, still has a chlorine taste. I did call LG about that and they are sending a new water filter, they think that one might be a bad one. Really hope that that will clear up the taste. Also we miss the butter compartment and container for eggs. But over all we are very happy with it.
Response from lg.comBy LG, March 25, 2026
Hi! We’re glad to hear your LG Refrigerator has been a great addition so far! It’s wonderful that everything is running smoothly and that our team is already sending a new water filter to help freshen up the taste. The note about the butter compartment and egg container is appreciated as well—those little details really matter in day‑to‑day use. Overall, it’s great to know this LG unit is bringing plenty of satisfaction to your kitchen! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Posted by: Dg2024
from Nashua NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and we love it. Works great and keeps all the food at the same temperature no matter what shelf or draw it's at. Love the amount of room in the freezer draw and the fridge has so much room. Water dispenser is great and taste great. The ice maker is great and fast. So glad we purchased it. Hope it holds up like our last fridge that was 24 years old with no problems.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 27, 2026
Hi there, we understand and appreciate you sharing your experience with your LG 32 cu ft MAX French Door Refrigerator LRFLS3206S. It’s great to hear how well it’s keeping everything evenly cooled, how much you’re enjoying the spacious freezer and fridge layout, and that the water and ice performance are meeting your expectations.
It sounds like this model is already a strong fit for your home, and we’re glad to hear you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
It sounds like this model is already a strong fit for your home, and we’re glad to hear you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Dg2024
from Nashua NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and so glad I did. Love the room and the fresh water and ice dispensary. Such a great looking fridge and how it keeps everything the same temperature no matter what shelf it's on.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com