Customer reviews from lg.com
LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
17
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Prepare to purchase some Ice Trays!
on August 8, 2024
Posted by: JK63
from Arkansas
I had read reviews on this unit and saw complaints of the icemaker being very slow. However, I saw that there was an "Ice Plus" button that could be activated that would increase ice production for 24 hours. I figured these people just did not know about this feature. Well... Maybe I was wrong about that because this icemaker is EXTREMELY slow and the Ice Plus feature has minimal effect on production. It is a shame to make such a large purchase only to have to go out and purchase old fashioned ice trays that I empty into the ice bin. With four additional ice trays, I have plenty of ice. Bottom line, this ice maker cannot keep up with a family of three. The other problem is the lack of shelf adjustment (which was also in past reviews), but I simply removed the top shelf on the right side and can now store some taller items on the shelf instead of the door. The unit has a VERY large capacity which is due to having the water dispenser on the inside of the unit. However, the dispensed water could be colder.
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Lots of room for everything
on September 13, 2024
Posted by: Bobbug
Had this delivered just over a week ago and so far we love everything about it. There are a couple of things that we are not crazy about, like the taste of the water, still has a chlorine taste. I did call LG about that and they are sending a new water filter, they think that one might be a bad one. Really hope that that will clear up the taste. Also we miss the butter compartment and container for eggs. But over all we are very happy with it.
Response from lg.comBy LG, March 25, 2026
Hi! We’re glad to hear your LG Refrigerator has been a great addition so far! It’s wonderful that everything is running smoothly and that our team is already sending a new water filter to help freshen up the taste. The note about the butter compartment and egg container is appreciated as well—those little details really matter in day‑to‑day use. Overall, it’s great to know this LG unit is bringing plenty of satisfaction to your kitchen! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Posted by: Dg2024
from Nashua NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and we love it. Works great and keeps all the food at the same temperature no matter what shelf or draw it's at. Love the amount of room in the freezer draw and the fridge has so much room. Water dispenser is great and taste great. The ice maker is great and fast. So glad we purchased it. Hope it holds up like our last fridge that was 24 years old with no problems.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 27, 2026
Hi there, we understand and appreciate you sharing your experience with your LG 32 cu ft MAX French Door Refrigerator LRFLS3206S. It’s great to hear how well it’s keeping everything evenly cooled, how much you’re enjoying the spacious freezer and fridge layout, and that the water and ice performance are meeting your expectations.
It sounds like this model is already a strong fit for your home, and we’re glad to hear you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
It sounds like this model is already a strong fit for your home, and we’re glad to hear you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Dg2024
from Nashua NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and so glad I did. Love the room and the fresh water and ice dispensary. Such a great looking fridge and how it keeps everything the same temperature no matter what shelf it's on.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ShellyBel
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 31.7 Cubit ft. refrigerator has the capacity I was looking for and works great.
Getting it in the door was a bit of a challenge due to its larger size. However, those who delivered it did a great job of getting it into place, and it works great.
Getting it in the door was a bit of a challenge due to its larger size. However, those who delivered it did a great job of getting it into place, and it works great.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Very spacious, ease of entry and utilization.
on July 4, 2024
Posted by: JC0309
from NJ
[This review was collected as part of a promotion.] Excellent unit, very satisfied with its features. Had some issue with installation but it was rectified.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
In love with LG purchase!
on July 23, 2024
Posted by: Happy Soul
from SLC Utah
[This review was collected as part of a promotion.] Happy with my LG French Door purchase! It has so much room for all my food items.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Response from lg.comBy LG, May 9, 2026
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFLS3206S) model. It’s great to hear you’re happy with your purchase and enjoying all that spacious storage. This model is designed with a wide‑open interior, smart cooling technology, and thoughtful organization features that make it easy to keep everything fresh and accessible. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great Features Maximize Space
on September 9, 2024
Posted by: Sunnydazerain
[This review was collected as part of a promotion.] Beautiful refrigerator. Works like a charm. Previously had a matag and it kept breaking. Finally bit the bullet and brought an LG per the recommendation from my sister and let me tell you I am not disappointed.
Response from lg.comBy LG, March 31, 2026
Hello! We’re excited to hear your LG Refrigerator is shining in your home. Making the switch after repeated issues with your previous brand can feel like a big step, and it’s great knowing your sister’s recommendation led you to a choice that’s truly delivering. That works like a charm feeling is exactly what we aim for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com