Customer reviews from lg.com
LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for LG - 36-in Standard-Depth MAX 31.7 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
Posted by: ShellyBel
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 31.7 Cubit ft. refrigerator has the capacity I was looking for and works great.
Getting it in the door was a bit of a challenge due to its larger size. However, those who delivered it did a great job of getting it into place, and it works great.
Getting it in the door was a bit of a challenge due to its larger size. However, those who delivered it did a great job of getting it into place, and it works great.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Huge interior, but drawbacks, too
on July 1, 2024
Posted by: Kathy7268
Arrived with the 2 French doors uneven. Installers said it's a common problem. Ended up with a small amount off of the fridge. Huge which is awesome, BUT cannot adjust the shelves much at all. Tall items will ONLY fit on the doors. Took almost 48 hrs to cool down once turned on. Print-proof? HAHAHAHAHAHAHA. NOPE. Icemaker works, but is shockingly slow. Overall, does what it's supposed to do.
Response from lg.comBy LG, July 3, 2024
Hi, Kathy. Thank you so much for taking the time to review your LG Refrigerator (LRFLS3206S ) model. We understand your concern about the issues you encountered during the installation and use of the fridge. We strive to provide the best quality products, and we will certainly consider your feedback to improve our installation process. Regarding the limited adjustability of the shelves, we understand how important it is to have a flexible storage space that can accommodate various items. We will pass your feedback along to our design team for future improvements. We appreciate your understanding and patience throughout these challenges, and we're glad to hear that the refrigerator is still performing its main function effectively. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
In love with LG purchase!
on July 23, 2024
Posted by: Happy Soul
from SLC Utah
[This review was collected as part of a promotion.] Happy with my LG French Door purchase! It has so much room for all my food items.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Response from lg.comBy LG, May 9, 2026
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFLS3206S) model. It’s great to hear you’re happy with your purchase and enjoying all that spacious storage. This model is designed with a wide‑open interior, smart cooling technology, and thoughtful organization features that make it easy to keep everything fresh and accessible. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Prepare to purchase some Ice Trays!
on August 8, 2024
Posted by: JK63
from Arkansas
I had read reviews on this unit and saw complaints of the icemaker being very slow. However, I saw that there was an "Ice Plus" button that could be activated that would increase ice production for 24 hours. I figured these people just did not know about this feature. Well... Maybe I was wrong about that because this icemaker is EXTREMELY slow and the Ice Plus feature has minimal effect on production. It is a shame to make such a large purchase only to have to go out and purchase old fashioned ice trays that I empty into the ice bin. With four additional ice trays, I have plenty of ice. Bottom line, this ice maker cannot keep up with a family of three. The other problem is the lack of shelf adjustment (which was also in past reviews), but I simply removed the top shelf on the right side and can now store some taller items on the shelf instead of the door. The unit has a VERY large capacity which is due to having the water dispenser on the inside of the unit. However, the dispensed water could be colder.
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Nice size fridge
on September 3, 2024
Posted by: tdog3
Nice size fridge. Would be nice if shelving could be adjusted a bit more as we had to take out a shelf to get things to fit vs being able to adjust a little bit higher or lower.
Written by a customer while visiting lg.com
Customer Rating
5
Great Features Maximize Space
on September 9, 2024
Posted by: Sunnydazerain
[This review was collected as part of a promotion.] Beautiful refrigerator. Works like a charm. Previously had a matag and it kept breaking. Finally bit the bullet and brought an LG per the recommendation from my sister and let me tell you I am not disappointed.
Response from lg.comBy LG, March 31, 2026
Hello! We’re excited to hear your LG Refrigerator is shining in your home. Making the switch after repeated issues with your previous brand can feel like a big step, and it’s great knowing your sister’s recommendation led you to a choice that’s truly delivering. That works like a charm feeling is exactly what we aim for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
GREAT REFRIGERATOR-UNBELIEVABLE STORAGE AND VALUE!
on September 2, 2024
Posted by: Bobby the Baker
from Fort Lauderdale, Fl
[This review was collected as part of a promotion.] This is a MASSIVE REFRIGERATOR! I have had this unit since this past April. I have never been disappointed by this unit. The ice maker is in the freezer's top section, allowing for more storage in the doors. Both doors can hold FOUR GALLONS of milk or juices. The control panel and water dispenser are on the inside of the unit. Again, this allows for more storage space. Also, the unit can have many functions controlled with your mobile phone, using the LG Thinq app. The only thing that I have a , this unit that small issue with is where the power cord is located. It comes out of the unit at the top of the fridge over the left door and runs along the top to the right side then to the back of the unit. I find this an odd design. Other than that. This refrigerator is an AMAZING value. I highly recommend this model!
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 1, 2026
Hello, Bobby! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing how much you’re enjoying the massive storage space, the smart interior‑door design, and the convenience of the LG ThinQ app. The way you described the gallon‑friendly doors and interior dispenser really highlights how thoughtfully this model is laid out. Even with the unique power‑cord placement, it’s awesome knowing the overall value and performance still stand out so strongly for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Posted by: M Go Blue
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Large for storage but not oversized in appearance. Good shelving lighting, water dispenser and ice cube maker.
Pros: ease of use, Style/Design
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com