Customer reviews from Samsung US
Samsung - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
220
4 Stars
32
3 Stars
9
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Samsung - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great picture
on October 14, 2025
Posted by: Gary13
[This review was collected as part of a promotion.] Love the picture. I’ve had the tv for 2 months and am still trying to figure out all the features. The remote is on the small side, but, I am getting used to it. All in all a great tv for a reasonable price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mixed feelings about performance
on October 14, 2025
Posted by: watchtwo
[This review was collected as part of a promotion.] Use for sports events and streaming movies, sporting events show great but movies are dark, it does not distinguish the different shades of black well. Was depending to on enjoying multi view for sports envents but was disappointed to find that it's very limited on the video sources that can be displayed at the same time.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
watchtwo,
We’re sorry to hear that the picture on your Samsung Q8F TV appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We’re sorry to hear that the picture on your Samsung Q8F TV appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Main Menu is confusing
on October 14, 2025
Posted by: SYVGEW
[This review was collected as part of a promotion.] We do not use the main menu; it seems confusing. We use Amazon Prime instead.
The color and sound are great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4k QLWD is great,
on October 14, 2025
Posted by: Kennyb
[This review was collected as part of a promotion.] Love the picture for movies and watching sports, great features all around, so happy for the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear and user friendly.
on October 14, 2025
Posted by: Victor
[This review was collected as part of a promotion.] Watching News and Sports Channels. Also use for streaming other programs including international channels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High Quality Television
on October 14, 2025
Posted by: AdobePete
[This review was collected as part of a promotion.] This is our second Samsung Television. We purchased it because we upgraded to Fiber Optics. We use the 4K feature for sporting events.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on October 15, 2025
Posted by: Wen2Mom
[This review was collected as part of a promotion.] It’s in great condition. We enjoy watching together as a family of four, and my two kids are so happy watching their favorite movies with excellent picture and sound quality. Perfect for our family moments! 💕📺
SAMSUNG TV
SAMSUNG TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Tv
on October 15, 2025
Posted by: New2Samsung
[This review was collected as part of a promotion.] I love love my first ever brand new Samsung TV. Outstanding quality and streaming, watching videos and movies
Value
5
Written by a customer while visiting Samsung US