Customer reviews from Samsung US
Samsung - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
219
4 Stars
32
3 Stars
9
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Samsung - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great feature
on September 22, 2025
Posted by: Packers
[This review was collected as part of a promotion.] Best tv ever. Really clear and great for games and gaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
not bad, but undewelmed
on September 23, 2025
Posted by: samsung4ver
[This review was collected as part of a promotion.] We bought this to replace a 10 year old Samsung. Not only was this newer, it was supposed to be a model upgrade. I'm not really feeling upgraded. 1) This model does not come with One Connect; that should be standard for any model in this price range. 2) the picture seems lets bright, less vivid. 3) the hub is a bit slow.
On the up side:
1) I do feel the operating system is an upgrade. More apps work on it, including some free apps. 2) The solar powered/rechargeable remote is very nice. 3) It's slim, sleek and lightweight if those things matter to you.
1) I do feel the operating system is an upgrade. More apps work on it, including some free apps. 2) The solar powered/rechargeable remote is very nice. 3) It's slim, sleek and lightweight if those things matter to you.
Value
4
Response from Samsung USBy Samsung Specialist, September 23, 2025
Hello samsung4ver, Thank you for sharing your thoughts on Samsung's Q8F. If a One Connect Box is a crucial part of your setup needs, you’ll find that supported/included with The Frame Series (Wireless on our Pro), and a Slim One Connect Box comes with the S95F OLED. For our QN990F Neo QLED 8K Series, we offer the new Wireless One Connect Box. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the items you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of features, support, and more: https://www.samsung.com/us/tvs/qled-tv/75-inch-qled-q8f-4k-tv-sku-qn75q8faafxza/
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware which may include picture and software optimizations: Home > Home > left directional key > Settings > Support > Software Update > Update Now
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware which may include picture and software optimizations: Home > Home > left directional key > Settings > Support > Software Update > Update Now
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
I thought the picture be better but it’s not
on October 14, 2025
Posted by: Newtech2
[This review was collected as part of a promotion.] I use it for gaming that’s why I got the 75” and for movies
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 15, 2025
Newtech2,
We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Pro
We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
The remote is cheap breaks easy
on May 10, 2025
Posted by: Mariam70
[This review was collected as part of a promotion.] It's okay the picture quality could be better. Needs improvement
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
cool tv
on May 12, 2025
Posted by: hilow
from pleasantville
This tv was pretty good i like the specs and i recommend
I would recommend this to a friend!
Features
3
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance
on May 22, 2025
Posted by: BeardedDad
[This review was collected as part of a promotion.] This product is phenomenal for streaming movies or playing video games. Excellent graphics, color tones and seamless picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
65" Samsung TV
on June 9, 2025
Posted by: Camsung24
[This review was collected as part of a promotion.] I think the TV was a great bargain. I'm not fond of the solar power remote and don't use it. Bought a Samsung remote separately to have better control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sound
on July 29, 2025
Posted by: Misselva
[This review was collected as part of a promotion.] Love the tv. Good picture and sound. Easy to navigate smart features. Set up was easy
Value
5
Written by a customer while visiting Samsung US