Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
226
4 Stars
105
3 Stars
58
2 Stars
16
1 Star
26
74%of customers recommend this product.
(
149 out of
200)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
1
on March 6, 2026
Posted by: Luigie
[This review was collected as part of a promotion.] I bought this 5months ago and has been inoperative for nearly a month while I await a repair>
Response from whirlpool.comBy Branded Team, Consumer Care, March 9, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931070.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931070.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Instructions would be helpful
on March 8, 2026
Posted by: Washingmomma
from Manhattan, MT
[This review was collected as part of a promotion.] My old washer was leaking,so it was time to replace it. I am enjoying the much larger capacity but am very frustrated with the lack of instructions- in print and online. I have no idea what some buttons do. The store employee Googled my questions and still couldn’t answer them. Frustrating.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, but loud, doesn’t spin compl dry (no opts)
on March 9, 2026
Posted by: Washing wizard
from Southwest Florida
[This review was collected as part of a promotion.] I just got this machine to replace the GE machine I had for the last four years. Loved the GE machine, but even though it had a 10 year motor warranty, the barrel rusted out underneath the impeller four years in, which means it was a crappy design. My landlord purchased this whirlpool top load impeller washer to replace it and get it installed in a couple of days so I wasn’t without laundry. It has less controls, it does not show you the amount of time you have left on your cycle, which is a huge downer since it’s good for someone to know how much time they have left on their cycle, it’s super loud. It’s missing a soap dish dispenser, which I do miss – I think using a Downey ball or putting the soap directly on clothing is kind of ghetto and old school. The faucet feature is cool but the other thing I’ve noticed is when it spins it doesn’t really spin the clothes all that dry, they are still a bit moist to the point where I wasn’t sure if my dryer would actually dry them well enough. The dryer has been able to dry them well enough so so far so good but I would say the biggest things that hit me or the fact that it’s super loud it doesn’t spin clothes very dry. It’s missing the soap and softener dispenser and I really miss the digital time factor showing how long the load takes. Also being able to adjust spin would be a great addition – something GE did better. I do hope this washer lasts a full 10 years like it’s supposed to. I’m thankful to have it, but it certainly could use some sound dampening (wash cycles and filling are both incredibly loud) and a few extra features to make it better
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 10, 2026
Posted by: debe
from Indianapolis, In
[This review was collected as part of a promotion.] A couple of things I don't like about my new washer is the locked door, the other thing is when washer stops there still a lot of water in clothes. I do love the size of the tub and the fact that I don;t have to determine water level.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful washer and dryer Set
on March 10, 2026
Posted by: Sue60
[This review was collected as part of a promotion.] I've had the washer and dryer for about a month now and am loving them very easy to use and work well.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works great. Easy to use. Know about impeller
on March 11, 2026
Posted by: Froprah
from Ajax Ontario
[This review was collected as part of a promotion.] Easy to use. Straightforward.
Only missing one star because I think I would have preferred getting one with the agitator instead now that I understand the science behind an impeller washer and how we need to place out clothes as a doughnut instead of dropping it in the middle as you would naturally do to get the best efficiency of the wash.
Only missing one star because I think I would have preferred getting one with the agitator instead now that I understand the science behind an impeller washer and how we need to place out clothes as a doughnut instead of dropping it in the middle as you would naturally do to get the best efficiency of the wash.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 11, 2026
Posted by: Ladessa
from Lima ohio
[This review was collected as part of a promotion.] It’s awesome and works great my mom is so happy with the new washer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ist time Impeller User
on March 13, 2026
Posted by: Tonee7758
from Wisconsin
[This review was collected as part of a promotion.] After extensive reviewing, I decided to try an impeller washer; the former unit had an agitator.
It washes fine, no issues with clothes not being clean. Comparing the 2, I think I prefer a washer with an agitator. You don't have to be so picky on how to load it.
Plus there are so many different settings and each one has a different run time. The only way to know this is to look online since there is no manual to speak of given, just a quick start sheet.
I do like that it has a built in faucet for quick rinsing, but I didn't notice that there is not a fabric softener dispenser; you're suppose to listen for when the machine pauses and then add softener. I've been using a Downy fabric softener dispenser instead.
I was very pleased with my former machine which was a Whirlpool and hope this one provides the same long service as it did.
It washes fine, no issues with clothes not being clean. Comparing the 2, I think I prefer a washer with an agitator. You don't have to be so picky on how to load it.
Plus there are so many different settings and each one has a different run time. The only way to know this is to look online since there is no manual to speak of given, just a quick start sheet.
I do like that it has a built in faucet for quick rinsing, but I didn't notice that there is not a fabric softener dispenser; you're suppose to listen for when the machine pauses and then add softener. I've been using a Downy fabric softener dispenser instead.
I was very pleased with my former machine which was a Whirlpool and hope this one provides the same long service as it did.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com