Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
218
4 Stars
98
3 Stars
55
2 Stars
15
1 Star
26
74%of customers recommend this product.
(
136 out of
184)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
5
Nice
on December 14, 2025
Posted by: SteveS
from Las Vegas, NV
[This review was collected as part of a promotion.] Love it so far. Love the faucet feature; however, Whirlpool could provide a better explanation of how each feature works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Washer
on January 8, 2026
Posted by: Princess
[This review was collected as part of a promotion.] It was like a ship taking off at first. But it does great
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor excuse for a washer
on March 3, 2026
Posted by: Cindy
Worst washer ever !! who’s bright idea was it to not have a dispenser for liquid fabric softener who stands there waiting for the rinse cycle to add it ….no one ever!! Get better design and give what we need ! Never again will I purchase this brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 4, 2026
Thank you for your review. We regret to hear that your Washer is not living up to your standards. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 929673.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 929673.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fabric softener dispenser
on May 13, 2025
Posted by: Pat2
[This review was collected as part of a promotion.] I can't believe you would make a washer without a fabric softener dispenser. Not having a soap dispenser works because you can just throw the soap in. But you need a dispenser for the fabric softener. And those balls for fabric softener only work part of the time. The rest of the time you end up with stained clothes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
very pleased
on May 22, 2025
Posted by: bob67
[This review was collected as part of a promotion.] so far so good. have had it for about a week and it works great! they really need to give clearer instructions for when and how to add fabric softener.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Waste of money
on May 29, 2025
Posted by: Wash25
from Mississippi
[This review was collected as part of a promotion.] Very loud,
washes okay,no where to put bleach,cheaply made
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy with the excessive spin cycle
on July 12, 2025
Posted by: Sly b
[This review was collected as part of a promotion.] This machine spins for over 13 minutes and shakes a lot
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does a great job.
on August 19, 2025
Posted by: boptimism
from Weehawken NJ
[This review was collected as part of a promotion.] Very happy with this machine. Easy to use, quiet, and, thorough.
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting whirlpool.com