Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
232
4 Stars
109
3 Stars
62
2 Stars
19
1 Star
29
73%of customers recommend this product.
(
156 out of
214)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
3
No timer/buzzer
on October 31, 2026
Posted by: Tish64
Machine has a "clean" look. But NO countdown timer or cycle finished notification. Normal wash waaay too long.
Won't purchase again.
Won't purchase again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Average washer..don't recommend
on October 26, 2026
Posted by: DA52
[This review was collected as part of a promotion.] Capacity good , noisy cycles, no dispensers
Noted.
Noted.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 28, 2026
Thank you for sharing your review with us. We are truly sorry to hear that your Washer's design has not met your expectations, and we understand how frustrating that can be. Please feel free to reach out to us through any of the following options, so we can assist you further:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out via social media (Facebook or Instagram), please include your contact information, reference Case #25419342, and provide a brief description of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out via social media (Facebook or Instagram), please include your contact information, reference Case #25419342, and provide a brief description of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great new machine
on October 26, 2026
Posted by: Jmaloney
[This review was collected as part of a promotion.] Love my new washer, the Quick Wash is done in 30 minutes & the bulky items spin dry without any issues.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on October 25, 2026
Posted by: Susan75
[This review was collected as part of a promotion.] The large tub is wonderful. I am able to wash my king size comforter easily - no more going to the laundromat to wash large items. The soak cycle feature is great too - I use it for whites and my husband's dirty work clothes.
I was somewhat disappointed in a feature I definitely wanted and thought I was getting. The specs on the washer I purchased listed the End-of-Cycle Signal as "Yes", but there is no signal. If I am in the vicinity of the laundry room when the wash cycle ends, I hear the lid unlock - but I was expecting a beeping sound, similar to the dryer I purchased with the washer.
I was somewhat disappointed in a feature I definitely wanted and thought I was getting. The specs on the washer I purchased listed the End-of-Cycle Signal as "Yes", but there is no signal. If I am in the vicinity of the laundry room when the wash cycle ends, I hear the lid unlock - but I was expecting a beeping sound, similar to the dryer I purchased with the washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we needed
on October 17, 2026
Posted by: Bowsan
[This review was collected as part of a promotion.] Exactly what we needed large capacity And easy to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does a great job!
on October 17, 2026
Posted by: Susie81
[This review was collected as part of a promotion.] Drum has a large capacity. Washer cleans the clothes very well. I have not needed to presoak or prewash yet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Washer
on October 15, 2026
Posted by: Cujo81
[This review was collected as part of a promotion.] The agitator could be more like the old school not so slow and the washer takes longer than the older ones ,I don't use pre soak I do pre wash it can't hold much or it want fill up much so as far as a large load can't do one it want fill up with water that high like it states on it but it gets the job done
Written by a customer while visiting whirlpool.com
Customer Rating
2
meh for the money
on October 12, 2026
Posted by: sad washer
OK washer for the money, sad cleaning, sad sad sensors, have to restart many time per load it just doesnt start after 30 min. Literally 2 weeks after the 1 year of purchase the lock mech breaks off during spin cycle and now it wont work at all. Very disapointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 13, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25264759, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25264759, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com