Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
218
4 Stars
98
3 Stars
55
2 Stars
15
1 Star
26
74%of customers recommend this product.
(
136 out of
184)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
5
Washer Review
on February 17, 2026
Posted by: Bas7!
[This review was collected as part of a promotion.] Very pleased with the washer. The features are very useful.
Written by a customer while visiting whirlpool.com
Customer Rating
4
This washer works like a dream!
on February 17, 2026
Posted by: Electrojim
from Orange County, California
[This review was collected as part of a promotion.] Our Whirlpool top-load washer is very capable, recently replacing another manufacturer's machine that would never balance and spin properly. We'd enthusiastically recommend Whirlpool if it were not for the fact that their documentation on the machine is virtually non-existent. No manual came with the washer, the downloadable manual on the Website is sketchy at best, and videos found on the Web are either sales pitches from the factory, or users' how-to videos that are amateurish and subjective. What's missing is an explanation of the various controls on the machine, tips on when to use what cycles under what conditions, and a shortlist of possible problems and their solutions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A little loud.
on February 18, 2026
Posted by: Chicago
[This review was collected as part of a promotion.] Cleans well but a little clunky. Simple and easy to use.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best decision ever!!
on February 23, 2026
Posted by: Tookiejr
from Oregon
[This review was collected as part of a promotion.] I went back to a top load washer. I've went through 4 front load washers and am very happy with this top load model. No smells, no door hanging open, no bending over to unload it. Very satisfied with purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Must buy
on February 24, 2026
Posted by: Britt
[This review was collected as part of a promotion.] So far our machine has been amazing. So nice to actually buy a new product that does what it says it’s going to do.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Great disappointment
on February 28, 2026
Posted by: Mistake
from Marietta, NY
[This review was collected as part of a promotion.] No one seems to be able to tell me how to use it. Your staff showed me the manual which only tells me how to install it. Can’t seem to figure out what high deep water is used for no what I use the faucet for. When I tried using the faucet and put soap in there when I lifted the cover it all drained out. I keep wasting the tide pads when touching the shut off because everything drains off. Doesn’t seem like I can add something after it starts. No, I am very unhappy with it and would not recommend it to anyone. I have had others try to help me and so far no success.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 2, 2026
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928404.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
We hope this information is helpful.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928404.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
We love the latest features.
on February 28, 2026
Posted by: Jiffy
[This review was collected as part of a promotion.] We love our NEW Whirlpool washer. We wish we had purchased the machine earlier.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on March 3, 2026
Posted by: Fefe
[This review was collected as part of a promotion.] So far it great and Thank for Jovra he did get but was late
Written by a customer while visiting whirlpool.com